
Highlights
Age Groups Seen
- Teenagers
- Adults
Languages
- English
Gender
FemaleAbout Shawna L Kauffman
Biography/ Philosophy of Care
She is board certified in family medicine and is a member of American Academy of Family Physicians.
A native of Oxford, Alabama, Dr. Kauffman enjoys being with family and friends, cooking and dining out at locally owned restaurants.
Video
Locations
- Norton Community Medical Associates - Middletown
- 12955 Shelbyville Road, Suite 2, Louisville, KY 40243
- Get Directions
- phone: 502-245-4301
- fax: 502-394-3632
Expertise
Education
- Residency: University of Louisville School of Medicine, Family Medicine, 2013
- Medical Education: Ross University School of Medicine, Doctor of Medicine, 2010
Board Certifications
- Family Medicine: American Board of Family Medicine, 2013
Insurance
- Aetna
- Aetna Better Health
- Aetna Medicare Advantage
- Ambetter from MHS
- Ambetter from WellCare of Kentucky
- Anthem
- Anthem Indiana Medicaid
- Anthem MediBlue HMO/PPO
- Anthem Pathway
- Anthem Pathway Transition
- CareSource Indiana Medicaid
- CareSource Marketplace Kentucky and Indiana
- Cigna
- CorVel
- Coventry
- Encore
- Essence
- First Health Group Corp. (First Health)
- HealthSmart
- Hosparus
- Humana Medicaid
- Humana Medicare
- Indiana Health Network
- Indiana Medicaid
- Indiana Medicare
- Kentucky Medicaid
- Kentucky Medicare
- MDwise
- MHS
- Molina Healthcare
- MultiPlan
- Passport Health Plan Kentucky MCO
- Passport Marketplace
- Provider Net/OMCA
- Sagamore
- Signature Advantage
- SIHO
- TRICARE Humana Military
- United Healthcare
- United Healthcare Community Plan Indiana and Kentucky
- United Healthcare Medicare Advantage
- UofL Health – Frazier Rehabilitation Institute
- Veterans Affairs (VA)
- WellCare
- WellCare Medicare
- WellCare of Kentucky Medicaid (Kentucky MCO)
- Wellpath
- Workers’ Compensation
Ratings & Reviews
4.9 out of 5
239 ratings, 72 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 2/27/2026
Dr Kauffman is one of the best doctors. She cares about my health and she is very knowledgeable! The entire staff is amazing! I have received excellent care since 2015.
- 5 out of 5 starsReviewed on 2/24/2026
Good
- 5 out of 5 starsReviewed on 2/19/2026
Great experience Fabulous physician so kind and caring Wanting to go above and beyond
- 5 out of 5 starsReviewed on 2/17/2026
Dr Kauffman us a great doctor
- 5 out of 5 starsReviewed on 2/9/2026
Dr. Kauffman covered everything thoroughly on my visit.
- 5 out of 5 starsReviewed on 1/22/2026
Love Dr. Kaufman! She listens and is truthful.
- 5 out of 5 starsReviewed on 1/20/2026
Very satisfied with my provider.
- 5 out of 5 starsReviewed on 1/18/2026
Great Staff
- 5 out of 5 starsReviewed on 1/15/2026
Love Dr. Shawna Kauffman and the reception staff, lab techs. Everyone on staff makes visits easy and simple.
- 5 out of 5 starsReviewed on 1/14/2026
They are like an old time country Dr's office! They know use by face and by name when we go in there! We are treat promptly with such great care by her entire staff! Pure perfection!
- 5 out of 5 starsReviewed on 12/23/2025
Dr. Kauffman is amazing! She is so friendly and so knowledgeable and listens. So glad I have her as my doctor.
- 5 out of 5 starsReviewed on 12/19/2025
Love Dr Kauffman
- 5 out of 5 starsReviewed on 12/17/2025
Thank you! She always listens and helps me. I love my PCP! My entire family goes to this office now and all of us love this practice!
- 5 out of 5 starsReviewed on 12/11/2025
Prompt courteous service
- 5 out of 5 starsReviewed on 12/10/2025
Dr.Shawna Kauffman is excellent and she excepted that from her staff and she gets it!! Everyone from front office to the MA are excellent kind and caring!! Love my healthcare team
- 5 out of 5 starsReviewed on 12/4/2025
Comprensiva
- 5 out of 5 starsReviewed on 12/3/2025
Good
- 5 out of 5 starsReviewed on 11/30/2025
Great physician. She is knowledgeable, Informative and caring.
- 5 out of 5 starsReviewed on 11/20/2025
She worked me in the same day I called and prescribed helpful medication.
- 5 out of 5 starsReviewed on 11/20/2025
She is great .
- 5 out of 5 starsReviewed on 11/5/2025
Dr. Kaufman is an exceptional representative within the Norton System
- 5 out of 5 starsReviewed on 11/5/2025
This office is top notch. Front desk (and greeter!) are the best around. Dr Kaufman is top notch and genuinely cares.
- 5 out of 5 starsReviewed on 11/4/2025
Dr Kaufman was very direct regarding what I must do to prevent further reoccurrences of blood clots.
- 5 out of 5 starsReviewed on 10/21/2025
Excellent Provider and staff
- 5 out of 5 starsReviewed on 10/9/2025
Dr Kauffman is an excellent physician who is knowledgeable and caring.
- 5 out of 5 starsReviewed on 10/6/2025
Dr Kauffman is amazing. She literally saved my life a few years ago and I will always be grateful to her. Also the lab nurse is incredible, always have a difficult time drawing blood from me and she gets is first time every time.
- 5 out of 5 starsReviewed on 10/3/2025
Dr. Shawna Kauffman always listens and asks questions in regard to my health. Thank you.
- 5 out of 5 starsReviewed on 10/2/2025
The question about phoning the office/test results, I use the MyChart app regularly and it is extremely convenient so I don't feel the need to call/or have someone call me with test results when I can see them in the app. I always get a quick response to my requests/questions.
- 5 out of 5 starsReviewed on 9/26/2025
I didn't have to wait. I was checking in & before I walked away from the check I was called back!!!
- 5 out of 5 starsReviewed on 9/17/2025
This office is always great with friendly staff
- 5 out of 5 starsReviewed on 9/16/2025
Always respectful, always attentive to my health issues, willing to listen to my concerns and educate on how to handle these issues.
- 5 out of 5 starsReviewed on 9/12/2025
Dr. Kauffman is so easy to talk with, and very informative. I'm glad she's young because I would be hard pressed to find someone else like her, if she should retire
- 5 out of 5 starsReviewed on 9/7/2025
The are an excellent medical facility to visit!
- 5 out of 5 starsReviewed on 9/2/2025
Dr. Kauffmann is an exceptional provider who takes an interest in my health. [...]
- 5 out of 5 starsReviewed on 8/27/2025
Dr. K always spends as much time as needed, very caring and professional.
- 5 out of 5 starsReviewed on 8/14/2025
Absolutely adore Dr. Kauffman.
- 5 out of 5 starsReviewed on 8/13/2025
An absolute treasure, Doc Kauffman is without a doubt the best Doctor I have ever had the pleasure to meet.
- 5 out of 5 starsReviewed on 8/7/2025
Excellent, thorough, knowledgeable, compassionate
- 5 out of 5 starsReviewed on 8/6/2025
She is great!
- 5 out of 5 starsReviewed on 8/3/2025
Always knowledgeable, professional and friendly. Aware of my medical issues and makes certain I understand and responsive.
- 5 out of 5 starsReviewed on 7/26/2025
Love the staff and the doctor
- 5 out of 5 starsReviewed on 7/23/2025
Waited less than 1 minute. Didn't even have time to sit down after being checked in.
- 5 out of 5 starsReviewed on 7/22/2025
I got there early and was taken back early
- 5 out of 5 starsReviewed on 7/21/2025
Dr Kaufman takes the time to ask questions about my overall health, seems passionate about providing good care to her patients. She give great insights and helpful tips for questions I asked.
- 5 out of 5 starsReviewed on 7/17/2025
She makes me feel comfortable and is friendly. She is smart and I trust her. She knows me and how to approach me concerning medicationsq.
- 5 out of 5 starsReviewed on 7/16/2025
This office is amazing. Dr. Kauffman is the best. She's very caring and very friendly and very knowledgeable.
- 5 out of 5 starsReviewed on 7/4/2025
Dr Kaufmann is an excellent primary care doctor!
- 5 out of 5 starsReviewed on 6/28/2025
Dr. Kauffman listened to me, seemed interested in what I had to say. She addressed my concerns.
- 5 out of 5 starsReviewed on 6/27/2025
The staff is always informative and friendly.
- 5 out of 5 starsReviewed on 6/20/2025
Outstanding! Extremely respectful, professional, knowledgeable, helpful, and compassionate. Very pleased with Dr. Kauffman's services.
- 5 out of 5 starsReviewed on 6/18/2025
Very personable. Always professional.
- 5 out of 5 starsReviewed on 6/15/2025
She is always thorough and explains everything very well
- 5 out of 5 starsReviewed on 6/7/2025
Dr.Kauffman is an excellent doctor. I have recommended her to other family members and they use Dr. Kauffman. My family and I are very happy with Dr. Kauffman. Excellent doctor!
- 5 out of 5 starsReviewed on 6/6/2025
Dr Kauffman is very personable and friendly. I never feel rushed. Many of my coworkers see her also, and we all feel the same, very eased with our care.
- 5 out of 5 starsReviewed on 6/6/2025
I just love Dr. Kauffman [...]
- 5 out of 5 starsReviewed on 5/30/2025
Excellent! Always caring and informative. Never rushes visits. Great staff from front desk, to lab, to MA.
- 5 out of 5 starsReviewed on 5/29/2025
This practice is top notch
- 5 out of 5 starsReviewed on 5/28/2025
I love Dr Kaufffman! She is what more doctors should be - patient, informative, provide a listening ear, and truly interested in your health.
- 5 out of 5 starsReviewed on 5/27/2025
I've been seeing Dr. Kauffman for several years and think she's the best! She listens well, answers completely and gives helpful information that I didn't even know to ask. She's great and the often staff is great too!
- 5 out of 5 starsReviewed on 5/24/2025
Always a pleasure to visit the office.
- 5 out of 5 starsReviewed on 5/22/2025
Dr. Kaufman & staff are wonderful. Dr. Kaufmann is extremely knowledgeable, and answers all questions & concerns
- 5 out of 5 starsReviewed on 5/20/2025
No issues
- 5 out of 5 starsReviewed on 5/17/2025
Very through
- 5 out of 5 starsReviewed on 5/13/2025
This office always seems timely with my visits
- 5 out of 5 starsReviewed on 5/10/2025
Very caring and concerned about my care
- 5 out of 5 starsReviewed on 5/8/2025
Dr. Kaufman is terrific
- 5 out of 5 starsReviewed on 5/8/2025
I love Dr Kauffman and her team. They are very efficient, helpful and friendly.
- 5 out of 5 starsReviewed on 5/5/2025
I am very pleased with the improvement in my health over the past year since I have been seeing Dr Kauffman. She has given me a very good advice and a plan to follow
- 5 out of 5 starsReviewed on 5/1/2025
I find Dr Kauffman to be very easy to discuss issues with and actually fun to talk to.
- 5 out of 5 starsReviewed on 4/26/2025
Always a great experience here, Dr Kauffman is excellent and the staff are always friendly and welcoming.
- 5 out of 5 starsReviewed on 4/22/2025
All excellent! Very efficient practice. Wonderful Provider!
- 5 out of 5 starsReviewed on 4/16/2025
Dr Kauffman is an outstanding provider! She has been my doctor since 2015 and I'm very satisfied with my care!