Highlights
Age Groups Seen
- Adults
Languages
- English
Gender
FemaleVideo
Locations
- Norton eCare
- 1930 Bishop Lane, Floor 12, Louisville, KY 40218
- Get Directions
- phone: 502-272-5221
- fax: 502-266-3842
- Norton Community Medical Associates - Dixie
- 4420 Dixie Highway, Suite 114, Louisville, KY 40216
- Get Directions
- phone: 502-449-6464
- fax: 502-449-6465
Expertise
Education
- Medical Education: University of Louisville School of Nursing, Master of Science in Nursing, 2017
Insurance
- Aetna
- Aetna Better Health
- Aetna Medicare Advantage
- Ambetter from MHS
- Ambetter from WellCare of Kentucky
- Anthem
- Anthem Indiana Medicaid
- Anthem MediBlue HMO/PPO
- Anthem Pathway
- Anthem Pathway Transition
- CareSource Indiana Medicaid
- CareSource Marketplace Kentucky and Indiana
- Cigna
- CorVel
- Coventry
- Encore
- Essence
- First Health Group Corp. (First Health)
- HealthSmart
- Hosparus
- Humana Medicaid
- Humana Medicare
- Indiana Health Network
- Indiana Medicaid
- Indiana Medicare
- Kentucky Medicaid
- Kentucky Medicare
- MDwise
- MHS
- Molina Healthcare
- MultiPlan
- Passport Health Plan Kentucky MCO
- Passport Marketplace
- Provider Net/OMCA
- Sagamore
- Signature Advantage
- SIHO
- TRICARE Humana Military
- United Healthcare
- United Healthcare Community Plan Indiana and Kentucky
- United Healthcare Medicare Advantage
- UofL Health – Frazier Rehabilitation Institute
- Veterans Affairs (VA)
- WellCare
- WellCare Medicare
- WellCare of Kentucky Medicaid (Kentucky MCO)
- Wellpath
- Workers’ Compensation
Ratings & Reviews
4.9 out of 5
129 ratings, 34 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 2/25/2026
I have recommended Dr O'Donnell and her staff numerous times and continue to every time possible
- 5 out of 5 starsReviewed on 2/20/2026
Very good experience
- 5 out of 5 starsReviewed on 1/30/2026
I am very pleased with her and Tiffany her assistant.
- 5 out of 5 starsReviewed on 1/23/2026
Good
- 5 out of 5 starsReviewed on 1/23/2026
Shannon was very thorough. I appreciated the way she interacted with me as a new patient.
- 5 out of 5 starsReviewed on 1/21/2026
The whole team is the best. I've been to many doctors and I would easily say this team is the best
- 5 out of 5 starsReviewed on 1/14/2026
Great!
- 5 out of 5 starsReviewed on 12/20/2025
Would trust her with any of my health concerns
- 5 out of 5 starsReviewed on 11/24/2025
Have all the respect to Dr O'Donnell and tha nurses and front staff!! They know meBy name and always friendly and professional! That's one of main reasons I go to this office!
- 5 out of 5 starsReviewed on 11/24/2025
She is wonderful. She is very thorough and takes time with me. She is caring and listens to everything that I talk about. She goes the extra mile. I love her.
- 5 out of 5 starsReviewed on 10/25/2025
Dr Shannon is amazing. She makes me feel comfortable and at ease. She really cares about me.
- 5 out of 5 starsReviewed on 10/20/2025
Alway attentive to my concerns and health
- 5 out of 5 starsReviewed on 10/3/2025
Excellent, always caring and compassionate care from Shannon O'Donnell. Thank you!
- 5 out of 5 starsReviewed on 10/1/2025
Excellent communication skills
- 5 out of 5 starsReviewed on 9/29/2025
Like her very much.
- 5 out of 5 starsReviewed on 9/25/2025
Shannon is very respectful and courteous she made me feel important and cared for
- 5 out of 5 starsReviewed on 9/19/2025
They are a great team I never have any doubts I won't be taken care of when I go
- 5 out of 5 starsReviewed on 9/16/2025
Great Location
- 5 out of 5 starsReviewed on 9/13/2025
I love Shannon
- 5 out of 5 starsReviewed on 9/6/2025
She very good an nice
- 5 out of 5 starsReviewed on 9/6/2025
I feel at ease when I visit my provider.
- 5 out of 5 starsReviewed on 8/20/2025
She is very efficient and always answers my question.
- 5 out of 5 starsReviewed on 7/19/2025
Dr Odonell is extremely compassionate concerned and thorough. She's a great listener
- 5 out of 5 starsReviewed on 7/5/2025
She answered all of my questions
- 5 out of 5 starsReviewed on 7/4/2025
Ms. O'Donnell was excellent. Really liked her and she was very thorough. Left no stone unturned.
- 5 out of 5 starsReviewed on 6/28/2025
Beyond exceptional!!!! The best provider of care I have ever had as an adult!!!!
- 5 out of 5 starsReviewed on 6/26/2025
She took plenty of time with me and addressed all my health concerns.
- 5 out of 5 starsReviewed on 6/23/2025
Dr. O'Donnell is very curious and takes time with me. She always takes time to answer any of my questions. She is very professional but caring.
- 5 out of 5 starsReviewed on 6/11/2025
She is a great asset to your organization. I have been seeing her for several years. She is a excellent medical provider!
- 5 out of 5 starsReviewed on 6/7/2025
She a very sweet lady and I like her for a doctor
- 5 out of 5 starsReviewed on 6/7/2025
Miss.Shannon o'donald is a really good provider
- 5 out of 5 starsReviewed on 5/24/2025
She makes me very comfortable as a provider.
- 5 out of 5 starsReviewed on 5/23/2025
I really respect and trust Dr O'Donnell and think she is an asset to Norton's!
- 5 out of 5 starsReviewed on 5/21/2025
Visit was excellent
