
Highlights
Age Groups Seen
- Adults
Languages
- English
Gender
FemaleVideo
Locations
- Norton Orthopedic Institute
- 3 Audubon Plaza Drive, Suite 430, Louisville, KY 40217
- Get Directions
- phone: 502-636-4900
- fax: 502-636-4901
- Norton Orthopedic Institute
- 2412 Ring Road, Suite 100, Elizabethtown, KY 42701
- Get Directions
- phone: 270-737-1803
- fax: 270-737-8443
Expertise
Education
- Medical Education: Northern Kentucky University, Master of Science in Nursing, 2023
Insurance
- Aetna
- Aetna Better Health
- Aetna Medicare Advantage
- Ambetter from MHS
- Ambetter from WellCare of Kentucky
- Anthem
- Anthem Indiana Medicaid
- Anthem MediBlue HMO/PPO
- Anthem Pathway
- Anthem Pathway Transition
- CareSource Indiana Medicaid
- CareSource Marketplace Kentucky and Indiana
- Cigna
- CorVel
- Coventry
- Encore
- Essence
- First Health Group Corp. (First Health)
- HealthSmart
- Hosparus
- Humana Medicaid
- Humana Medicare
- Indiana Health Network
- Indiana Medicaid
- Indiana Medicare
- Kentucky Medicaid
- Kentucky Medicare
- MDwise
- MHS
- Molina Healthcare
- MultiPlan
- Passport Health Plan Kentucky MCO
- Passport Marketplace
- Provider Net/OMCA
- Sagamore
- Signature Advantage
- SIHO
- TRICARE Humana Military
- United Healthcare
- United Healthcare Community Plan Indiana and Kentucky
- United Healthcare Medicare Advantage
- UofL Health – Frazier Rehabilitation Institute
- Veterans Affairs (VA)
- WellCare
- WellCare Medicare
- WellCare of Kentucky Medicaid (Kentucky MCO)
- Wellpath
- Workers’ Compensation
Ratings & Reviews
5 out of 5
119 ratings, 39 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 2/24/2026
She was very thorough and explained everything very well
- 5 out of 5 starsReviewed on 2/18/2026
Madelyn Kelly is amazing. She clearly listens to my concerns and never rushes to get me out of there. She always provides effective treatment options.
- 5 out of 5 starsReviewed on 2/10/2026
I have had very good care with the medical team at Norton.
- 5 out of 5 starsReviewed on 1/23/2026
Felt like home. Comfortable all the way around.
- 5 out of 5 starsReviewed on 1/6/2026
She was very Informative about the treatment that the surgeon wanted to do. She was honest and very trustworthy.
- 5 out of 5 starsReviewed on 12/29/2025
An awesome provider! Always takes care of my medical pain and needs!
- 5 out of 5 starsReviewed on 12/19/2025
She's always there when I need her!
- 5 out of 5 starsReviewed on 12/19/2025
Excellent provider! VERY knowledgeable/smart! Also very patient, very kind- great "bedside manner"/friendly- Overall, a wonderful provider that I was fortunate enough to be able to see!!Norton healthcare is very lucky to be able to have such a wonderful provider! :-)
- 5 out of 5 starsReviewed on 12/12/2025
Awesome staff
- 5 out of 5 starsReviewed on 12/4/2025
Everyone in the office is friendly and helpful. It's very organized and appointments looked to be running on time.
- 5 out of 5 starsReviewed on 11/29/2025
Thumbs up
- 5 out of 5 starsReviewed on 11/27/2025
He was very nice courteous and extremely helpful and treated me very good
- 5 out of 5 starsReviewed on 11/23/2025
She was great! Very respectful and caring and spoke to me as she should have with regard to me being responsible for my decisions with my body and giving me thorough information as to how to take care of the issue to resolve it. She's was very professional!
- 5 out of 5 starsReviewed on 11/21/2025
I love this office
- 5 out of 5 starsReviewed on 11/19/2025
She always provides true "personal care," not that you are "just another patient."
- 5 out of 5 starsReviewed on 11/11/2025
Ms Kelly was the best. Should the need happen I hope to be able to see her again
- 5 out of 5 starsReviewed on 10/24/2025
The entire team at Norton Orthopedic went above and beyond what I could have asked.for. They immediately got me.off of.my walker and into a wheel chair. I could not have asked for a better team all the way around than the Elizabethtown Norton Orthopedic tram. I am so grateful. Dr. Kelly took the time to show and.explain to me the findings of my xray taken that day. I was.in.so much pain and Dr. Kelly took the time to explain everything to me and did not try to just rush me through the visit. She referred me to the spine surgeon immediately..The entire team was amazing. They even pushed me in a wheelchair out to my car I would highly recommend Dr. Kelly and.the whole Orthopedic staff to anyone. I'm so thankful to have them as my doctors. Thank you so much.
- 5 out of 5 starsReviewed on 10/15/2025
She is oth knowledgeable and courteous.
- 5 out of 5 starsReviewed on 8/5/2025
Also saw [...]. BOTH were excellent in every way. Personal, practical, & genuine. I was from out of state and didn't know anyone or anything seeing that it was my first broken bone. From the first phone call to set up the appointment to the pastime I walked out the door, everyone was great! Front desk was awesome, young lady doing the x-rays, the nurses and BOTH of the doctors were just excellent! I let all the people that I knew from there what a positive experience I had. I wish y'all the best of luck.
- 5 out of 5 starsReviewed on 7/12/2025
She was very nice and caring
- 5 out of 5 starsReviewed on 7/11/2025
Amazing care
- 5 out of 5 starsReviewed on 7/8/2025
Amazing staff friendly and very professional and definitely very knowledgeable
- 5 out of 5 starsReviewed on 7/4/2025
PA Kelly was excellent. She was very caring and treated me with respect.
- 5 out of 5 starsReviewed on 6/26/2025
Madeline and the staff are great
- 5 out of 5 starsReviewed on 6/20/2025
Very happy with the business and care that I was given
- 5 out of 5 starsReviewed on 6/20/2025
Excellent
- 5 out of 5 starsReviewed on 6/13/2025
Very curious and helpful
- 5 out of 5 starsReviewed on 5/31/2025
Always concerned and personable
- 5 out of 5 starsReviewed on 5/28/2025
This was a followup to surgery in January. Madelyn is terrific. Thorough and genuinely caring.
- 5 out of 5 starsReviewed on 5/23/2025
From check in to check out I was treated with respect and everyone was extremely pleasant.
- 5 out of 5 starsReviewed on 5/16/2025
She was very kind and informative!
- 5 out of 5 starsReviewed on 5/15/2025
Best and kindest doctor I have ever seen
- 5 out of 5 starsReviewed on 5/13/2025
Mrs. Kelly has been the only provider that has given me positive instructions on how to deal with my ankle pain.
- 5 out of 5 starsReviewed on 5/12/2025
I appreciate Madelyn taking her time and not rushing through the appointment. She has very good bedside manner ! And a joy to talk to!
- 5 out of 5 starsReviewed on 5/8/2025
I absolutely love this group. I have always attended to me like they would someone related to them.
- 5 out of 5 starsReviewed on 5/1/2025
Ms. Madelyn has a heart of gold and is beyond patient when it comes to all the questions and concerns I've had since surgery. I'm thankful she is the one helping me because I know she will listen to what I'm saying and not dismiss anything. She is truly wonderful.
- 5 out of 5 starsReviewed on 4/25/2025
Dr Kelly was very helpful and the steroid shot she gave me was less painful than I anticipated. She explained everything in detail what she was going to do. Very good doctor.
- 5 out of 5 starsReviewed on 4/24/2025
First time patient and really like the care and attention!
- 5 out of 5 starsReviewed on 4/17/2025
I was impressed with Madelyn . She explained my extray and told me of all my options