Lidia E Castillo Cruz , MD
Internal Medicine
Accepting New Patients
4.9 of 5 stars
166 Ratings, 45 Reviews
Universidad de Ciencias Medicas de Sancti Spiritus
Medical Education, Doctor of Medicine, 2012
Long Island Community Hospital
Residency, Internal Medicine, 2024
4.90 out of 5 4.9 of 5 stars — 166 Ratings, 45 Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Reviewed on 05/01/2026
Dr. Cruz is very helpful and clear in her explanations.
Reviewed on 04/26/2026
Dr Castillo Cruz was very nice and knowledgeable
Reviewed on 04/18/2026
I have referred at 3 friends to her. She's an asset!
Reviewed on 04/13/2026
Dr Castillo-Cruz spent more time with us than any dr ever has before. It was wonderful!!1
Reviewed on 04/10/2026
I'm very happy with Dr. Cruz as my new primary care provider.
Reviewed on 04/09/2026
All great.
Reviewed on 03/25/2026
I was worried; she allayed my concerns
Reviewed on 02/21/2026
Great as usual
Reviewed on 02/19/2026
Good
I am very pleased with the care I get.
This was my first visit with Dr. Cruz. This is the first time I have had a provider to listen to my concerns about my family history of cancer, heart disease and diabetes. Dr. Cruz went over all my medications and explained them. First time a provider has laid out a plan for some of health issues and went over when we needed to follow up. I enjoyed my visit with Dr. Cruz and learned a lot about my health during the visit. I would highly recommend Dr. Cruz to anyone. You can tell Dr. Cruz really cares about her patient and their health.
Reviewed on 02/14/2026
Wonderful staff
Reviewed on 02/01/2026
What is bilingual
Reviewed on 01/24/2026
Dr. Cruse, was everything patients' comments made her out to be. She is very approachable, knowledgeable and very down to earth.
Reviewed on 01/18/2026
Very personable, explained her medical rationale for decisions, listened to my questions
Dr. Cruz is an excellent physician.
Reviewed on 01/16/2026
I really liked Dr. Castillo and I hope she can help me with all my aches and pains and tell me how to get rid of my fatty liver and high cholesterol.
Reviewed on 01/01/2026
Dr. Lidia Cruz is an exceptional doctor. She goes over all of my medical records and suggests ideas to improve my health every time I have an appointment. She is a careful listener and a respectful doctor. I feel so blessed to have her as my PCP. I would recommend her to family and friends.
Reviewed on 12/20/2025
Dr. Cruz always provides great, quality care.
Reviewed on 12/19/2025
I am very happy with this doctor. I have only seen her two times and look forward to her being my primary care doctor.
Reviewed on 12/18/2025
I was pleased with the results of my visit.
Reviewed on 12/16/2025
I am very happy with my doctor castillo excellent doctor
Reviewed on 12/14/2025
Excellent care. Thank you for helping me during my annual physical.
Reviewed on 11/22/2025
Good team
Reviewed on 11/21/2025
Dr Castillo is always very attentive and accommodating. She was aware of our previous conversation during my previous visits.
Reviewed on 11/20/2025
"I've been a loyal patient at the Middletown office for many years, and they never cease to impress me! The staff is absolutely phenomenal-friendly, courteous, professional, and incredibly efficient. Every visit feels seamless and welcoming. I recently started seeing Dr. Cruz, and wow-she checks every box! She's everything you could want in a physician: attentive, knowledgeable, and genuinely caring. The Middletown office truly embodies excellence. In my book, they're not just good-they're The A Team! If you're looking for top-notch care, this is the place to be!"
Reviewed on 11/19/2025
Excelente atenci?n de cada persona q me atendi? .
Reviewed on 11/15/2025
I am extremely grateful for the care, support I received from Dr. Castillo Cruz. She listens to my concerns, discusses my options and develop the best plan of care! She is extremely knowledgeable, professional, supportive! She monitors my complete health!
Reviewed on 11/07/2025
Very friendly always excited to pt and caring when come to my care.
Very knowledgeable, always listens, very informative
Reviewed on 11/06/2025
Very courteous & professional
Reviewed on 11/04/2025
I did not have an appointment but They worked me in for an urgent issue. Taken care of very well
Over 20 years as a patient with Norton group, the staff & medical personnel have consistently very courteous and helpful to resolve any issues.
Reviewed on 10/31/2025
Muy buena doctora
Reviewed on 10/16/2025
Dr. Cruz is well trained and knowledgeable. Especially happy she suggested the lab tech look into my low white blood cell count!
Dr. Castillo Cruz is amazing! I am so glad to be under her care!
Reviewed on 10/08/2025
She was thorough in trying to develop an understanding of my health history, the purpose of my new patient visit.
Reviewed on 10/07/2025
Como primera experiencia la cat?logo de muy buena
Reviewed on 10/05/2025
Provider was as good as they get..
Reviewed on 10/03/2025
She was very thorough and familiar with my health history. This was first time to see Dr Cruz. Took time to answer all my concerns. Friendly but professional. I really like Dr Cruz. I really liked my previous Primary Care Dr and was afraid this new one wouldn't meet my expectations, but she did and would definitely refer her to any of my friends and family. She's great!
Reviewed on 09/20/2025
Dr. Castillo is great, one of the best physicians that I had so far.
Reviewed on 09/18/2025
Dr Cruz is the best primary physician I have ever had and the most compassionate. She goes over your medical history and medical tests throughly which she discovered I had a heart issue.
Reviewed on 09/04/2025
She stays on top of my complex disease & listened to me about a new concern in relation to my health
Reviewed on 09/01/2025
Dr. Castillo Cruz, and the staff at Norton medical Associates isre excellent
For non-life threatening injury or illness. X-ray and rapid testing available (all ages).
Virtual visits for minor illnesses or health concerns (2 years and older).
For sick visits, sports/ camp physicals, vaccine and more (12 months and older).
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