About

Lidia E. Castillo Cruz, M.D., is an internal medicine physician with Norton Community Medical Associates. She earned her medical degree from the University of Medical Sciences of Sancti Spíritus in Cuba, and completed her residency in internal medicine at Long Island Community Hospital in East Patchogue, New York. Dr. Castillo Cruz provides comprehensive care to adult patients, focusing on diagnosing and treating a wide range of acute and chronic conditions. She emphasizes preventive medicine through regular checkups, screenings, vaccinations and health education to help patients maintain and improve their health. Her approach to patient care is centered on compassion, trust and respect. Dr. Castillo Cruz aims to build long-term relationships with her patients, treating them like family or friends. She wants each patient to feel comfortable and free to share their concerns without fear of judgment.

Locations



Expertise

Education

  • Universidad de Ciencias Medicas de Sancti Spiritus

    Medical Education, Doctor of Medicine, 2012

  • Long Island Community Hospital

    Residency, Internal Medicine, 2024


Age Groups Seen

Age Groups Seen
Adults
Languages
Spanish, English
Gender
Female

Reviews

4.90 out of 5 4.9 of 5 stars — 166 Ratings, 45 Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

Provider explained things clearly 4.80 out of 5 (4.8)
Provider listened carefully 4.90 out of 5 (4.9)
Provider gave easy to understand instruction 4.80 out of 5 (4.8)
Provider knew important medical history 4.70 out of 5 (4.7)
Provider showed respect for what you said 4.90 out of 5 (4.9)
Provider spent enough time with you 4.90 out of 5 (4.9)
Provider Rating 4.80 out of 5 (4.8)
Provider explained things clearly 4.90 out of 5 (4.9)
Provider showed concern 4.90 out of 5 (4.9)
Provider included you in decisions 4.90 out of 5 (4.9)
Likelihood of recommending this provider 4.90 out of 5 (4.9)
Provider discussed treatment options 4.90 out of 5 (4.9)

5.00 out of 5 5.0 out of 5

Reviewed on 05/01/2026

Dr. Cruz is very helpful and clear in her explanations.

5.00 out of 5 5.0 out of 5

Reviewed on 04/26/2026

Dr Castillo Cruz was very nice and knowledgeable

5.00 out of 5 5.0 out of 5

Reviewed on 04/18/2026

I have referred at 3 friends to her. She's an asset!

5.00 out of 5 5.0 out of 5

Reviewed on 04/13/2026

Dr Castillo-Cruz spent more time with us than any dr ever has before. It was wonderful!!1

5.00 out of 5 5.0 out of 5

Reviewed on 04/10/2026

I'm very happy with Dr. Cruz as my new primary care provider.

5.00 out of 5 5.0 out of 5

Reviewed on 04/09/2026

All great.

5.00 out of 5 5.0 out of 5

Reviewed on 03/25/2026

I was worried; she allayed my concerns

5.00 out of 5 5.0 out of 5

Reviewed on 02/21/2026

Great as usual

5.00 out of 5 5.0 out of 5

Reviewed on 02/19/2026

Good

5.00 out of 5 5.0 out of 5

Reviewed on 02/19/2026

I am very pleased with the care I get.

5.00 out of 5 5.0 out of 5

Reviewed on 02/19/2026

This was my first visit with Dr. Cruz. This is the first time I have had a provider to listen to my concerns about my family history of cancer, heart disease and diabetes. Dr. Cruz went over all my medications and explained them. First time a provider has laid out a plan for some of health issues and went over when we needed to follow up. I enjoyed my visit with Dr. Cruz and learned a lot about my health during the visit. I would highly recommend Dr. Cruz to anyone. You can tell Dr. Cruz really cares about her patient and their health.

5.00 out of 5 5.0 out of 5

Reviewed on 02/14/2026

Wonderful staff

5.00 out of 5 5.0 out of 5

Reviewed on 02/01/2026

What is bilingual

5.00 out of 5 5.0 out of 5

Reviewed on 01/24/2026

Dr. Cruse, was everything patients' comments made her out to be. She is very approachable, knowledgeable and very down to earth.

4.89 out of 5 4.9 out of 5

Reviewed on 01/18/2026

Good

4.66 out of 5 4.7 out of 5

Reviewed on 01/18/2026

Very personable, explained her medical rationale for decisions, listened to my questions

5.00 out of 5 5.0 out of 5

Reviewed on 01/18/2026

Dr. Cruz is an excellent physician.

4.37 out of 5 4.4 out of 5

Reviewed on 01/16/2026

I really liked Dr. Castillo and I hope she can help me with all my aches and pains and tell me how to get rid of my fatty liver and high cholesterol.

5.00 out of 5 5.0 out of 5

Reviewed on 01/01/2026

Dr. Lidia Cruz is an exceptional doctor. She goes over all of my medical records and suggests ideas to improve my health every time I have an appointment. She is a careful listener and a respectful doctor. I feel so blessed to have her as my PCP. I would recommend her to family and friends.

5.00 out of 5 5.0 out of 5

Reviewed on 12/20/2025

Dr. Cruz always provides great, quality care.

5.00 out of 5 5.0 out of 5

Reviewed on 12/19/2025

I am very happy with this doctor. I have only seen her two times and look forward to her being my primary care doctor.

4.94 out of 5 4.9 out of 5

Reviewed on 12/18/2025

I was pleased with the results of my visit.

5.00 out of 5 5.0 out of 5

Reviewed on 12/16/2025

I am very happy with my doctor castillo excellent doctor

5.00 out of 5 5.0 out of 5

Reviewed on 12/14/2025

Excellent care. Thank you for helping me during my annual physical.

5.00 out of 5 5.0 out of 5

Reviewed on 11/22/2025

Good team

5.00 out of 5 5.0 out of 5

Reviewed on 11/21/2025

Dr Castillo is always very attentive and accommodating. She was aware of our previous conversation during my previous visits.

5.00 out of 5 5.0 out of 5

Reviewed on 11/20/2025

"I've been a loyal patient at the Middletown office for many years, and they never cease to impress me! The staff is absolutely phenomenal-friendly, courteous, professional, and incredibly efficient. Every visit feels seamless and welcoming. I recently started seeing Dr. Cruz, and wow-she checks every box! She's everything you could want in a physician: attentive, knowledgeable, and genuinely caring. The Middletown office truly embodies excellence. In my book, they're not just good-they're The A Team! If you're looking for top-notch care, this is the place to be!"

5.00 out of 5 5.0 out of 5

Reviewed on 11/19/2025

Excelente atenci?n de cada persona q me atendi? .

5.00 out of 5 5.0 out of 5

Reviewed on 11/15/2025

I am extremely grateful for the care, support I received from Dr. Castillo Cruz. She listens to my concerns, discusses my options and develop the best plan of care! She is extremely knowledgeable, professional, supportive! She monitors my complete health!

5.00 out of 5 5.0 out of 5

Reviewed on 11/07/2025

Very friendly always excited to pt and caring when come to my care.

5.00 out of 5 5.0 out of 5

Reviewed on 11/07/2025

Very knowledgeable, always listens, very informative

5.00 out of 5 5.0 out of 5

Reviewed on 11/06/2025

Very courteous & professional

5.00 out of 5 5.0 out of 5

Reviewed on 11/04/2025

I did not have an appointment but They worked me in for an urgent issue. Taken care of very well

4.66 out of 5 4.7 out of 5

Reviewed on 11/04/2025

Over 20 years as a patient with Norton group, the staff & medical personnel have consistently very courteous and helpful to resolve any issues.

5.00 out of 5 5.0 out of 5

Reviewed on 10/31/2025

Muy buena doctora

5.00 out of 5 5.0 out of 5

Reviewed on 10/16/2025

Dr. Cruz is well trained and knowledgeable. Especially happy she suggested the lab tech look into my low white blood cell count!

5.00 out of 5 5.0 out of 5

Reviewed on 10/16/2025

Dr. Castillo Cruz is amazing! I am so glad to be under her care!

4.89 out of 5 4.9 out of 5

Reviewed on 10/08/2025

She was thorough in trying to develop an understanding of my health history, the purpose of my new patient visit.

5.00 out of 5 5.0 out of 5

Reviewed on 10/07/2025

Como primera experiencia la cat?logo de muy buena

4.94 out of 5 4.9 out of 5

Reviewed on 10/05/2025

Provider was as good as they get..

5.00 out of 5 5.0 out of 5

Reviewed on 10/03/2025

She was very thorough and familiar with my health history. This was first time to see Dr Cruz. Took time to answer all my concerns. Friendly but professional. I really like Dr Cruz. I really liked my previous Primary Care Dr and was afraid this new one wouldn't meet my expectations, but she did and would definitely refer her to any of my friends and family. She's great!

5.00 out of 5 5.0 out of 5

Reviewed on 09/20/2025

Dr. Castillo is great, one of the best physicians that I had so far.

5.00 out of 5 5.0 out of 5

Reviewed on 09/18/2025

Dr Cruz is the best primary physician I have ever had and the most compassionate. She goes over your medical history and medical tests throughly which she discovered I had a heart issue.

5.00 out of 5 5.0 out of 5

Reviewed on 09/04/2025

She stays on top of my complex disease & listened to me about a new concern in relation to my health

5.00 out of 5 5.0 out of 5

Reviewed on 09/01/2025

Dr. Castillo Cruz, and the staff at Norton medical Associates isre excellent


Insurance

  • Aetna
  • Aetna Better Health
  • Aetna Medicare Advantage
  • Ambetter from MHS
  • Ambetter from WellCare of Kentucky
  • Anthem
  • Anthem Kentucky Medicaid
  • Anthem MediBlue HMO/PPO
  • Anthem Pathway
  • Anthem Pathway Transition
  • CareSource Indiana Medicaid
  • CareSource Marketplace Kentucky and Indiana
  • Cigna
  • CorVel
  • Coventry
  • Encore
  • Essence
  • First Health Group Corp. (First Health)
  • UofL Health – Frazier Rehabilitation Institute
  • HealthSmart
  • Hosparus
  • Humana Medicare
  • Humana Medicaid
  • Indiana Medicaid
  • Indiana Medicare
  • Indiana Health Network
  • Kentucky Medicaid
  • Kentucky Medicare
  • MDwise
  • MHS
  • Molina Healthcare
  • MultiPlan
  • Passport Health Plan Kentucky MCO
  • Passport Marketplace
  • Provider Net/OMCA
  • Sagamore
  • Signature Advantage
  • SIHO
  • TRICARE Humana Military
  • United Healthcare
  • United Healthcare Community Plan Indiana and Kentucky
  • United Healthcare Medicare Advantage
  • Veterans Affairs (VA)
  • WellCare
  • WellCare of Kentucky Medicaid (Kentucky MCO)
  • WellCare Medicare
  • Wellpath
  • Workers’ Compensation
Need Care Now?
Immediate Care

For non-life threatening injury or illness. X-ray and rapid testing available (all ages).

Reserve Your Spot
eCare

Virtual visits for minor illnesses or health concerns (2 years and older).

Start an Online Visit
Norton Prompt Care

For sick visits, sports/ camp physicals, vaccine and more (12 months and older).

Choose an Appointment