
Highlights
Age Groups Seen
- Adults
Languages
- Spanish
- English
Gender
FemaleAbout Lidia E Castillo Cruz
Biography/ Philosophy of Care
Lidia E. Castillo Cruz, M.D., is an internal medicine physician with Norton Community Medical Associates. She earned her medical degree from the University of Medical Sciences of Sancti Spíritus in Cuba, and completed her residency in internal medicine at Long Island Community Hospital in East Patchogue, New York.
Dr. Castillo Cruz provides comprehensive care to adult patients, focusing on diagnosing and treating a wide range of acute and chronic conditions. She emphasizes preventive medicine through regular checkups, screenings, vaccinations and health education to help patients maintain and improve their health.
Her approach to patient care is centered on compassion, trust and respect. Dr. Castillo Cruz aims to build long-term relationships with her patients, treating them like family or friends. She wants each patient to feel comfortable and free to share their concerns without fear of judgment.
Video
Locations
- Norton Community Medical Associates - Middletown
- 12955 Shelbyville Road, Suite 2, Louisville, KY 40243
- Get Directions
- phone: 502-245-4301
- fax: 502-394-3632
Expertise
Education
- Residency: Long Island Community Hospital, Internal Medicine, 2024
- Medical Education: Universidad de Ciencias Medicas de Sancti Spiritus, Doctor of Medicine, 2012
Insurance
- Aetna
- Aetna Better Health
- Aetna Medicare Advantage
- Ambetter from MHS
- Ambetter from WellCare of Kentucky
- Anthem
- Anthem Indiana Medicaid
- Anthem MediBlue HMO/PPO
- Anthem Pathway
- Anthem Pathway Transition
- CareSource Indiana Medicaid
- CareSource Marketplace Kentucky and Indiana
- Cigna
- CorVel
- Coventry
- Encore
- Essence
- First Health Group Corp. (First Health)
- HealthSmart
- Hosparus
- Humana Medicaid
- Humana Medicare
- Indiana Health Network
- Indiana Medicaid
- Indiana Medicare
- Kentucky Medicaid
- Kentucky Medicare
- MDwise
- MHS
- Molina Healthcare
- MultiPlan
- Passport Health Plan Kentucky MCO
- Passport Marketplace
- Provider Net/OMCA
- Sagamore
- Signature Advantage
- SIHO
- TRICARE Humana Military
- United Healthcare
- United Healthcare Community Plan Indiana and Kentucky
- United Healthcare Medicare Advantage
- UofL Health – Frazier Rehabilitation Institute
- Veterans Affairs (VA)
- WellCare
- WellCare Medicare
- WellCare of Kentucky Medicaid (Kentucky MCO)
- Wellpath
- Workers’ Compensation
Ratings & Reviews
4.9 out of 5
205 ratings, 62 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 2/21/2026
Great as usual
- 5 out of 5 starsReviewed on 2/19/2026
Good
- 5 out of 5 starsReviewed on 2/19/2026
I am very pleased with the care I get.
- 5 out of 5 starsReviewed on 2/19/2026
This was my first visit with Dr. Cruz. This is the first time I have had a provider to listen to my concerns about my family history of cancer, heart disease and diabetes. Dr. Cruz went over all my medications and explained them. First time a provider has laid out a plan for some of health issues and went over when we needed to follow up. I enjoyed my visit with Dr. Cruz and learned a lot about my health during the visit. I would highly recommend Dr. Cruz to anyone. You can tell Dr. Cruz really cares about her patient and their health.
- 5 out of 5 starsReviewed on 2/14/2026
Wonderful staff
- 5 out of 5 starsReviewed on 2/1/2026
What is bilingual
- 5 out of 5 starsReviewed on 1/24/2026
Dr. Cruse, was everything patients' comments made her out to be. She is very approachable, knowledgeable and very down to earth.
- 5 out of 5 starsReviewed on 1/18/2026
Good
- 5 out of 5 starsReviewed on 1/18/2026
Very personable, explained her medical rationale for decisions, listened to my questions
- 5 out of 5 starsReviewed on 1/18/2026
Dr. Cruz is an excellent physician.
- 4 out of 5 starsReviewed on 1/16/2026
I really liked Dr. Castillo and I hope she can help me with all my aches and pains and tell me how to get rid of my fatty liver and high cholesterol.
- 5 out of 5 starsReviewed on 1/1/2026
Dr. Lidia Cruz is an exceptional doctor. She goes over all of my medical records and suggests ideas to improve my health every time I have an appointment. She is a careful listener and a respectful doctor. I feel so blessed to have her as my PCP. I would recommend her to family and friends.
- 5 out of 5 starsReviewed on 12/20/2025
Dr. Cruz always provides great, quality care.
- 5 out of 5 starsReviewed on 12/19/2025
I am very happy with this doctor. I have only seen her two times and look forward to her being my primary care doctor.
- 5 out of 5 starsReviewed on 12/18/2025
I was pleased with the results of my visit.
- 5 out of 5 starsReviewed on 12/16/2025
I am very happy with my doctor castillo excellent doctor
- 5 out of 5 starsReviewed on 12/14/2025
Excellent care. Thank you for helping me during my annual physical.
- 5 out of 5 starsReviewed on 11/22/2025
Good team
- 5 out of 5 starsReviewed on 11/21/2025
Dr Castillo is always very attentive and accommodating. She was aware of our previous conversation during my previous visits.
- 5 out of 5 starsReviewed on 11/20/2025
"I've been a loyal patient at the Middletown office for many years, and they never cease to impress me! The staff is absolutely phenomenal-friendly, courteous, professional, and incredibly efficient. Every visit feels seamless and welcoming. I recently started seeing Dr. Cruz, and wow-she checks every box! She's everything you could want in a physician: attentive, knowledgeable, and genuinely caring. The Middletown office truly embodies excellence. In my book, they're not just good-they're The A Team! If you're looking for top-notch care, this is the place to be!"
- 5 out of 5 starsReviewed on 11/19/2025
Excelente atenci?n de cada persona q me atendi? .
- 5 out of 5 starsReviewed on 11/15/2025
I am extremely grateful for the care, support I received from Dr. Castillo Cruz. She listens to my concerns, discusses my options and develop the best plan of care! She is extremely knowledgeable, professional, supportive! She monitors my complete health!
- 5 out of 5 starsReviewed on 11/7/2025
Very friendly always excited to pt and caring when come to my care.
- 5 out of 5 starsReviewed on 11/7/2025
Very knowledgeable, always listens, very informative
- 5 out of 5 starsReviewed on 11/6/2025
Very courteous & professional
- 5 out of 5 starsReviewed on 11/4/2025
I did not have an appointment but They worked me in for an urgent issue. Taken care of very well
- 5 out of 5 starsReviewed on 11/4/2025
Over 20 years as a patient with Norton group, the staff & medical personnel have consistently very courteous and helpful to resolve any issues.
- 5 out of 5 starsReviewed on 10/31/2025
Muy buena doctora
- 5 out of 5 starsReviewed on 10/16/2025
Dr. Cruz is well trained and knowledgeable. Especially happy she suggested the lab tech look into my low white blood cell count!
- 5 out of 5 starsReviewed on 10/16/2025
Dr. Castillo Cruz is amazing! I am so glad to be under her care!
- 5 out of 5 starsReviewed on 10/8/2025
She was thorough in trying to develop an understanding of my health history, the purpose of my new patient visit.
- 5 out of 5 starsReviewed on 10/7/2025
Como primera experiencia la cat?logo de muy buena
- 5 out of 5 starsReviewed on 10/5/2025
Provider was as good as they get..
- 5 out of 5 starsReviewed on 10/3/2025
She was very thorough and familiar with my health history. This was first time to see Dr Cruz. Took time to answer all my concerns. Friendly but professional. I really like Dr Cruz. I really liked my previous Primary Care Dr and was afraid this new one wouldn't meet my expectations, but she did and would definitely refer her to any of my friends and family. She's great!
- 5 out of 5 starsReviewed on 9/20/2025
Dr. Castillo is great, one of the best physicians that I had so far.
- 5 out of 5 starsReviewed on 9/18/2025
Dr Cruz is the best primary physician I have ever had and the most compassionate. She goes over your medical history and medical tests throughly which she discovered I had a heart issue.
- 5 out of 5 starsReviewed on 9/4/2025
She stays on top of my complex disease & listened to me about a new concern in relation to my health
- 5 out of 5 starsReviewed on 9/1/2025
Dr. Castillo Cruz, and the staff at Norton medical Associates isre excellent
- 5 out of 5 starsReviewed on 8/11/2025
She was very thorough and I liked that she asked questions
- 5 out of 5 starsReviewed on 8/9/2025
Dr. Castillo Cruz is phenomenal!! I am so glad we found her and that we switched to this practice. Everyone is incredible.
- 5 out of 5 starsReviewed on 8/7/2025
Dr Cruz was very informative. I was a new patient for her. I was very happy to have found her.
- 5 out of 5 starsReviewed on 8/4/2025
Excellent
- 5 out of 5 starsReviewed on 7/28/2025
She was amazing, she listened to me and was very helpful.
- 5 out of 5 starsReviewed on 7/28/2025
She listened to my concerns, asked the right questions and actually helped me instead of ignoring and gaslighting me like previous providers.
- 5 out of 5 starsReviewed on 7/25/2025
She is extremely smart very sweet and when she talks to you about your medical care, she looks right at you
- 5 out of 5 starsReviewed on 7/24/2025
I had no wait time in the waiting area! She was prompt and on time. Dr Cruz reviewed the lab results and she put me at ease with the results! You are fortunate to have her employed at Norton!
- 5 out of 5 starsReviewed on 7/20/2025
Un trato de excelencia
- 5 out of 5 starsReviewed on 7/13/2025
She was pretty good
- 5 out of 5 starsReviewed on 7/9/2025
Professional, responsive, sensitive, and caring provider. I have only good things to say!
- 5 out of 5 starsReviewed on 6/29/2025
Very friendly and caring Dr plus all the staff. I would highly recommend her to everyone.
- 5 out of 5 starsReviewed on 6/26/2025
Dr. Cruz provided quality care.
- 5 out of 5 starsReviewed on 6/25/2025
Dr. Castillo Cruz was very professional and caring. I relocated from out of state, and I have not found a good connection to any medical doctor I have seen so far. My last doctor has been taking care of me since I was 12 so finding someone new has been hard for me, but I am very happy with Dr. Castillo Cruz.
- 5 out of 5 starsReviewed on 6/16/2025
Excelente
- 5 out of 5 starsReviewed on 6/15/2025
Dr. Castillo Cruz and all her staff are always very kind and courteous. This is a wonderful office!
- 4 out of 5 starsReviewed on 5/30/2025
Very professional and kind.
- 5 out of 5 starsReviewed on 5/28/2025
Great service and helpful with questions
- 5 out of 5 starsReviewed on 5/25/2025
Very happy with my choice, I will continue to see Dr. Castillo Cruz
- 5 out of 5 starsReviewed on 5/23/2025
Dr Cruz is my new Dr as several before her have left their practices;( She is fantastic warm and caring but I had some difficulty with her accent but she was great when I told her I didn't understand.
- 5 out of 5 starsReviewed on 5/15/2025
Dr. Cruz. .fantastic !!!
- 5 out of 5 starsReviewed on 5/10/2025
Muy amable con mucha experiencia profesional
- 5 out of 5 starsReviewed on 4/30/2025
I am a new patient to this provider. My impressions were very good. I hope to have the same impression and satisfaction with this medical team
- 5 out of 5 starsReviewed on 4/17/2025
Dr. Castillo Cruz is an amazing physician. I feel extremely fortunate to have found her and be welcomed into the practice. [...]