
Highlights
Age Groups Seen
- Adults
Languages
- English
Gender
FemaleAbout Kristi M Ford
Biography/ Philosophy of Care
At Norton Healthcare, we believe you - the patient - are the most important person to our practice. As the region's leading health care provider, we are committed to providing comprehensive, quality health care to all those we serve in a manner that responds to the needs of our community and honors our faith heritage.
Our specialty practice is a part of Norton Medical Group, a multispecialty physician group at Norton Healthcare. Norton Medical Group currently includes providers who offer primary, specialty and urgent care services in locations throughout Kentucky and Southern Indiana. Our practice is comprised of compassionate, skilled specialists who are committed to ensuring you receive the best care and have access to the latest medical technology and services.
Locations
- Total Woman, a Part of Norton Women's Care
- 4123 Dutchmans Lane, Suite 500, Louisville, KY 40207
- Get Directions
- phone: 502-894-9494
- fax: 502-894-9404
Expertise
Education
- Residency: St Vincent Hospitals & Health Services - IN, Obstetrics & Gynecology, 1999
- Medical Education: University of Louisville School of Medicine, Doctor of Medicine, 1995
Board Certifications
- Obstetrics and Gynecology: American Board of Obstetrics and Gynecology, 2009
Insurance
- Aetna
- Aetna Better Health
- Aetna Medicare Advantage
- Ambetter from MHS
- Ambetter from WellCare of Kentucky
- Anthem
- Anthem Indiana Medicaid
- Anthem MediBlue HMO/PPO
- Anthem Pathway
- Anthem Pathway Transition
- CareSource Indiana Medicaid
- CareSource Marketplace Kentucky and Indiana
- Cigna
- CorVel
- Coventry
- Encore
- Essence
- First Health Group Corp. (First Health)
- HealthSmart
- Hosparus
- Humana Medicaid
- Humana Medicare
- Indiana Health Network
- Indiana Medicaid
- Indiana Medicare
- Kentucky Medicaid
- Kentucky Medicare
- MDwise
- MHS
- Molina Healthcare
- MultiPlan
- Passport Health Plan Kentucky MCO
- Passport Marketplace
- Provider Net/OMCA
- Sagamore
- Signature Advantage
- SIHO
- TRICARE Humana Military
- United Healthcare
- United Healthcare Community Plan Indiana and Kentucky
- United Healthcare Medicare Advantage
- UofL Health – Frazier Rehabilitation Institute
- Veterans Affairs (VA)
- WellCare
- WellCare Medicare
- WellCare of Kentucky Medicaid (Kentucky MCO)
- Wellpath
- Workers’ Compensation
Ratings & Reviews
5 out of 5
230 ratings, 89 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 2/24/2026
Dr Horlander is an excellent physician.
- 5 out of 5 starsReviewed on 2/20/2026
This was my first visit to this office and doctor. I felt seen and heard and not rushed at all. Felt so comfortable talking about uncomfortable topics. One of the best medical experiences I have had.
- 5 out of 5 starsReviewed on 1/28/2026
Great team from welcome to check out. Dr Horlander is caring & knowledgeable. I feel like I'm in good hands!
- 5 out of 5 starsReviewed on 1/25/2026
Horlander is the real deal!
- 5 out of 5 starsReviewed on 1/23/2026
Dr Horlander was amazing as always!
- 5 out of 5 starsReviewed on 1/21/2026
She is just wonderful to me. She never judges me and cares about my health and I feel about my overall wellbeing
- 5 out of 5 starsReviewed on 1/17/2026
Excellent communication and care
- 5 out of 5 starsReviewed on 1/16/2026
She is great at talking and explaining. I really like her.
- 5 out of 5 starsReviewed on 1/2/2026
There are not enough good words to say about Dr. Horlander. She is incredibly kind and compassionate. Every single time I see her it feels like I am speaking to a friend who just happens to be the most intelligent woman I know. She treats me with respect and you can tell that she treats the office staff like family because of the good words they say about her. She is always ready with answers and I leave the office feeling better than when I walked in.
- 5 out of 5 starsReviewed on 12/31/2025
Total Woman has the most caring team of staff, nurses, and doctors. Dr. Horlander is a woman's dream gynecologist - she's kind, supportive, loving, and hilarious.
- 5 out of 5 starsReviewed on 12/30/2025
Dr. Hollander is the greatest OB ever.
- 5 out of 5 starsReviewed on 12/16/2025
Excellent. I really like Dr. Horlander. My friend that referred her really likes her.
- 5 out of 5 starsReviewed on 12/15/2025
Dr. Horlander and her support staff provide the same consistently Superb care on every visit. The front office staff is prompt to recognize you as soon as you step up to their counter. The take pertinent information and make any required updates or corrections in a timely manner. Nurse for the visit is just right friendly and takes all vitals while explaining what the results are currently. Follows up with giving direct instructions in exam room to get ready for Dr. Horlander. Dr. Horlander provides the same high quality year after year for my annual exam. She goes over general health, current prescriptions, mental and physical current well being and executes exam with skill and care. The quality of services year after year never waivers. I am lucky to be a part of this group.
- 5 out of 5 starsReviewed on 12/12/2025
The doctor has an excellent bed side manner and made me feel very comfortable.
- 5 out of 5 starsReviewed on 12/2/2025
Dr. Horlander is the best! She listens and truly cares for her patients.
- 5 out of 5 starsReviewed on 11/18/2025
I live in Nashville and will continue to take off work and drive to see Kristi Horlander. She's been my doctor for 16+ years and knows all my stuff. She's worth any wait.
- 5 out of 5 starsReviewed on 11/14/2025
Absolutely phenomenal experience made me feel so comfortable and normal!!- dr. Hollander and her MA Damien put me at SO much ease and took their time withvme as a new nervous patient even when I talked too much they still made me feel comfortable and answered all of my concerns- front desk staff were so friendly as well...I appreciate the attention and time and honesty I received from my provider! I feel like I can trust her! And she listened!
- 5 out of 5 starsReviewed on 11/10/2025
She is amazing. She made me feel like a rockstar- at the GYNO! She was just wonderful.
- 5 out of 5 starsReviewed on 11/6/2025
Dr Horlander was very knowledgeable, explained things and made me feel very comfortable. I would highly recommend her.
- 5 out of 5 starsReviewed on 11/6/2025
Dr. Horlander is a provider who really cares about her patients.
- 5 out of 5 starsReviewed on 11/5/2025
First time seeing dr. Horlander. I've really liked her.
- 5 out of 5 starsReviewed on 11/3/2025
Good visit
- 5 out of 5 starsReviewed on 11/1/2025
Dr. Horlander was competent, clearly explained everything. In response to fears of my diagnosis, she was one of the most empathetic, and compassionate physicians I've seen during my long life. She took time to genuinely care for me for which I am very grateful. If there are honors/recognition for "best physician" she deserves it!
- 5 out of 5 starsReviewed on 10/31/2025
Dr.Horlander is very knowledgeable and provides excellent care for me.
- 5 out of 5 starsReviewed on 10/23/2025
My pcp referred a year ago so thankful to her and them great team of physicians
- 5 out of 5 starsReviewed on 10/18/2025
Very professional
- 5 out of 5 starsReviewed on 10/8/2025
I had to wait for awhile to get an appointment to see this physician as a new patient but very grateful for the care she provided.
- 5 out of 5 starsReviewed on 10/7/2025
Dr. Horlander is simply the kindest and most concernedProvider ever!
- 5 out of 5 starsReviewed on 10/5/2025
Fantastic first visit with this provider!
- 5 out of 5 starsReviewed on 10/4/2025
Dr Horlander is the best !!
- 5 out of 5 starsReviewed on 10/3/2025
Dr. Horlander is an excellent ObGyn. This was my first check up with her and I hope to continue being her patient for these exams.
- 5 out of 5 starsReviewed on 10/3/2025
Dr Holander was AMAZING!!! She is everything a doctor should be.
- 5 out of 5 starsReviewed on 10/2/2025
I love Dr. Horlander and her staff. They are helpful and put you at ease. Never have to wait.
- 5 out of 5 starsReviewed on 9/25/2025
Excellent physician and wonderful staff. Wish all medical providers were like this one.
- 5 out of 5 starsReviewed on 9/25/2025
She is an awesome provider
- 5 out of 5 starsReviewed on 9/21/2025
Dr. Horlander always takes her time and answers all questions. She really knows her patients and cares about my well being
- 5 out of 5 starsReviewed on 9/9/2025
I love Dr Horlander. She always treats me with respect and kindness. And she also makes me laugh every visit.
- 5 out of 5 starsReviewed on 9/9/2025
I am extremely happy with Dr. Horlander. She is always so upbeat and such a pleasure to talk to. She always makes me feel taken care of with any and all concerns.
- 5 out of 5 starsReviewed on 9/8/2025
My provider was efficient and listened to me about my concerns.
- 5 out of 5 starsReviewed on 9/6/2025
I've been seeing Dr. Horlander for several years and I think she's wonderful!
- 5 out of 5 starsReviewed on 9/6/2025
Quick and efficient Very little wait time
- 5 out of 5 starsReviewed on 8/29/2025
I was referred to Dr Horlander by my daughters after my gyn dr retired. She is wonderful and I am very happy with her, she puts me at ease with my aging
- 5 out of 5 starsReviewed on 8/29/2025
Everyone was very friendly and efficient. Wait time only a couple of minutes which I think is extraordinary.
- 5 out of 5 starsReviewed on 8/26/2025
Dr. Horlander is the BEST in the business. Her care team is unmatched. Those amazing women at the desk are the most friendly and efficient staff. Kim in mammograms is just amazing as well.
- 5 out of 5 starsReviewed on 8/16/2025
Dr. Horlander makes you feel comfortable asking those uncomfortable questions. She listens to your concerns and wants to steer you in the right direction with your health objectives.
- 5 out of 5 starsReviewed on 8/14/2025
I absolutely adore scene Dr horlander. She is always so willing talk about any issues and gives me a clear understanding of my health. I'll never go anywhere else as long as she is at this office
- 5 out of 5 starsReviewed on 8/14/2025
Dr. Horlander is the absolute best.
- 5 out of 5 starsReviewed on 8/13/2025
Dr. Horlander is awesome!
- 5 out of 5 starsReviewed on 8/12/2025
She is an excellent listener and is empathetic where necessary. Very knowledgeable!
- 5 out of 5 starsReviewed on 8/11/2025
Puts me at ease and is very personable
- 5 out of 5 starsReviewed on 8/10/2025
Dr. Horlander is so proactive and knowledgeable. She is always willing to listen to concerns and answer questions about my health, which truly means a lot to me. I feel very fortunate to be under her care.
- 5 out of 5 starsReviewed on 8/3/2025
Dr Horlander is the sweetest kindest person. So sweet.
- 5 out of 5 starsReviewed on 7/18/2025
The nurse/medical assistant was so sweet and kind. She made me feel comfortable at a new office. Dr Horlander was so kind - felt like I had known her for a long time.
- 5 out of 5 starsReviewed on 7/15/2025
She was phenomenal. Listened, was obviously an expert, seemed to actually care about me as a person and a patient
- 5 out of 5 starsReviewed on 7/11/2025
Dr. Horlander exceeds all expectations. A wonderful person and physician. We are fortunate to have her caring for my daughter and myself.
- 5 out of 5 starsReviewed on 7/9/2025
I was feeling a bit anxious before my appointment, but Dr. Horlander make me feel so comfortable!
- 5 out of 5 starsReviewed on 7/6/2025
Always a great experience. Very efficient and friendly
- 5 out of 5 starsReviewed on 7/6/2025
Dr horlander and her assistant were the best!!
- 5 out of 5 starsReviewed on 7/6/2025
Dr. Horlander was kind, knowledgeable and truly listened to my concerns. She offered a great deal of support and suggestions for my concerns with meds for realistic outcomes.
- 5 out of 5 starsReviewed on 7/1/2025
Dr. Horlander is extremely personable, experienced and well informed. She makes me feel very comfortable and that I can ask all my questions.
- 5 out of 5 starsReviewed on 6/23/2025
Provider and staff were kind enough to accommodate me being 45 minutes late for my appointment due to the bridge being shut down due to an accident, after I called on my way there.
- 5 out of 5 starsReviewed on 6/20/2025
She was very friendly and made me feel I could ask her anything. Did not feel rushed.
- 5 out of 5 starsReviewed on 6/17/2025
Dr Horlander is the greatest . My favorite doctor that I see.
- 5 out of 5 starsReviewed on 6/16/2025
Dr. Horlander is great, [...]
- 5 out of 5 starsReviewed on 6/15/2025
Dr. Horlander and her staff were absolutely amazing! I felt seen, and I felt welcomed. Dr. Horlander was extremely relatable, personable, very easy to talk to about my problems. She seems very passionate about her field of work. She provided multiple options and time for me to research and make the best informed decision on what procedure I wanted to have done, if any. I felt like I was in a safe space with her. While on her exam table I laughed a little, and I cried a little. As a woman, the type of procedure I went through, I could not have asked for a better Doctor by my side.
- 5 out of 5 starsReviewed on 6/15/2025
Very sweet and very respectful toward everyone
- 5 out of 5 starsReviewed on 6/14/2025
Dr. Horlander truly is the best! I always feel heard and seen. She's personable and efficient. I also received a mammogram - the tech was one of the best I've ever encountered! Truly both were people's people and made the experience easy.
- 5 out of 5 starsReviewed on 6/6/2025
Dr. Horlander was personable, east to talk to, and very thorough. Very pleasantly surprised, since I had never been here before.
- 5 out of 5 starsReviewed on 6/6/2025
One of the few (of many) providers who actually listens to me.
- 5 out of 5 starsReviewed on 6/5/2025
Dr. Horlander is a gem and she has truly helped me in so many ways above and beyond her scope as an OBGYN. She listens to my concerns and validates my life experiences as a woman and helps me navigate the many challenges of being a primary caregiver for multiple family members. She is the best doctor at Norton Healthcare as far as I am concerned and you all should be giving her awards and bonuses for the differences she has made in my and many others lives.
- 5 out of 5 starsReviewed on 6/4/2025
Dr Horlander is a wonderful dr! There need to be more like her!
- 5 out of 5 starsReviewed on 6/4/2025
Everyone was nice. While there, not only did I see the doctor. I also had a Mammogram while there. I was walking out after an hour or less. That's pretty darn good.
- 5 out of 5 starsReviewed on 6/2/2025
The staff and physician provided exceptional service.
- 5 out of 5 starsReviewed on 6/2/2025
I love that my Provider listens and explains things thoroughly.
- 5 out of 5 starsReviewed on 6/1/2025
Dr Horlander is one of the absolute best
- 5 out of 5 starsReviewed on 5/30/2025
The kindest and most genuine provider I've ever had.
- 5 out of 5 starsReviewed on 5/28/2025
Provider is absolutely amazing.
- 5 out of 5 starsReviewed on 5/22/2025
She is always caring, understanding and helpful
- 5 out of 5 starsReviewed on 5/22/2025
I was 30 minutes early and didn't have to wait very long.
- 5 out of 5 starsReviewed on 5/18/2025
She is warm and welcoming and great doctor!! Just love her!
- 5 out of 5 starsReviewed on 5/17/2025
Dr Horlander is exceptional!
- 5 out of 5 starsReviewed on 5/17/2025
My visit was quick and the staff moved round the order of my two appointments to make the best use of time- I don't think I could've been seen and excited any more quickly while receiving great care
- 5 out of 5 starsReviewed on 5/16/2025
Dr. Horlander was just what I needed. She listened to me and gave me great advice and was very empathetic when listening to me. She made me feel like what I was going through was normal. Thank you Doctor- you are the best.
- 5 out of 5 starsReviewed on 5/14/2025
I am very happy with this team and my opportunity to receive answers quickly if I ever have any concerns or questions.
- 5 out of 5 starsReviewed on 5/8/2025
Great!
- 5 out of 5 starsReviewed on 5/5/2025
Very friendly and understanding
- 5 out of 5 starsReviewed on 4/29/2025
Kristi Horlander is a great physician and an empathetic, wonderful person.
- 5 out of 5 starsReviewed on 4/23/2025
I feel very comfortable with Dr. Horlander. She is kind, professional and thorough. She is also personable.
- 5 out of 5 starsReviewed on 4/22/2025
Dr Horlander is an extremely competent provider. I have been Her2 breast cancer free for 7 years She brought to my attention I had neglected my mammogram last year. Thank you!!