
Highlights
Age Groups Seen
- Adults
Languages
- English
Gender
FemaleLocations
- Norton Community Medical Associates - Shelbyville
- 150 Frankfort Road, Suite 103, Shelbyville, KY 40065
- Get Directions
- phone: 502-844-2888
- fax: 502-394-3650
Expertise
Education
- Medical Education: Frontier School of Midwifery & Family Nursing, Master of Science in Nursing, 2018
Insurance
- Aetna
- Aetna Better Health
- Aetna Medicare Advantage
- Ambetter from MHS
- Ambetter from WellCare of Kentucky
- Anthem
- Anthem Indiana Medicaid
- Anthem MediBlue HMO/PPO
- Anthem Pathway
- Anthem Pathway Transition
- CareSource Indiana Medicaid
- CareSource Marketplace Kentucky and Indiana
- Cigna
- CorVel
- Coventry
- Encore
- Essence
- First Health Group Corp. (First Health)
- HealthSmart
- Hosparus
- Humana Medicaid
- Humana Medicare
- Indiana Health Network
- Indiana Medicaid
- Indiana Medicare
- Kentucky Medicaid
- Kentucky Medicare
- MDwise
- MHS
- Molina Healthcare
- MultiPlan
- Passport Health Plan Kentucky MCO
- Passport Marketplace
- Provider Net/OMCA
- Sagamore
- Signature Advantage
- SIHO
- TRICARE Humana Military
- United Healthcare
- United Healthcare Community Plan Indiana and Kentucky
- United Healthcare Medicare Advantage
- UofL Health – Frazier Rehabilitation Institute
- Veterans Affairs (VA)
- WellCare
- WellCare Medicare
- WellCare of Kentucky Medicaid (Kentucky MCO)
- Wellpath
- Workers’ Compensation
Ratings & Reviews
4.9 out of 5
248 ratings, 68 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 3/27/2026
We love Kaela Turley.
- 5 out of 5 starsReviewed on 3/16/2026
Kaela was very attentive
- 5 out of 5 starsReviewed on 3/15/2026
I tell everyone how great this clinic is
- 5 out of 5 starsReviewed on 3/11/2026
Great doctor
- 5 out of 5 starsReviewed on 3/11/2026
I recommend Kaela to my family members. I'll take a Nurse Practioner over a traditional physician every time.
- 5 out of 5 starsReviewed on 2/19/2026
Kaela is very caring, spends time with patients, listens to concerns, and very thorough!
- 5 out of 5 starsReviewed on 2/18/2026
Very pleased with each person I dealt with at the practice. Will definitely recommend to others
- 5 out of 5 starsReviewed on 1/27/2026
Kaela Turley was very knowledgable patient and kind. She was very informative and thorough with her exam. She was an excellent provider.
- 5 out of 5 starsReviewed on 1/26/2026
Dr. Turley has always been very considerate and professional. She listens to you and explains things to you.
- 5 out of 5 starsReviewed on 1/23/2026
I'm really satisfied with Dr Turley. She genuinely cares and you feel that from her.
- 5 out of 5 starsReviewed on 1/18/2026
Kaela was wonderful, so polite, kind, helpful and respectful.
- 5 out of 5 starsReviewed on 1/16/2026
Very nice
- 5 out of 5 starsReviewed on 1/16/2026
Everything was on time
- 5 out of 5 starsReviewed on 1/15/2026
Thorough and listens to what I had to say. I feel like her physical exam is thorough and I appreciated the time she took to listen to me and form a care plan. The MA, Savannah was also great. I got labs drawn and she was friendly, professional, and proficient at her job and everyone showed lots of compassion and understanding throughout my visit.
- 5 out of 5 starsReviewed on 12/29/2025
Love
- 5 out of 5 starsReviewed on 12/23/2025
Easy to talk to, very professional and knowledgeable
- 5 out of 5 starsReviewed on 12/22/2025
I love her and the staff. They are awesome!
- 5 out of 5 starsReviewed on 12/19/2025
Very friendly and explained everything well
- 5 out of 5 starsReviewed on 12/19/2025
My doctor does a great job! She listens and makes clear and concise recommendations and I have been very happy with my service.
- 5 out of 5 starsReviewed on 12/18/2025
I saw this provider because I needed a new PCP. I was able to get a very quick appointment. She addressed every issue that had been ignored by Dr's previously, such as high blood pressure. I am happy to return to this provider. I left feeling seen for once.
- 5 out of 5 starsReviewed on 12/14/2025
Great team always very polite and happy
- 5 out of 5 starsReviewed on 12/12/2025
Survey to long
- 5 out of 5 starsReviewed on 12/11/2025
Good
- 5 out of 5 starsReviewed on 12/10/2025
The doctor was a caring, helpful person.
- 5 out of 5 starsReviewed on 11/30/2025
Dr Turkey is my husbands Dr. We love her!
- 5 out of 5 starsReviewed on 11/21/2025
She is absolutely the best dr I have ever had. She cares. That is priceless.
- 5 out of 5 starsReviewed on 11/18/2025
Very thorough
- 5 out of 5 starsReviewed on 11/14/2025
Kaela is amazing!
- 5 out of 5 starsReviewed on 11/13/2025
Kaela is a wonderful provider.
- 5 out of 5 starsReviewed on 11/5/2025
I am very pleased and confident in the care and knowledge of Kaela Turley.
- 5 out of 5 starsReviewed on 10/31/2025
Totally wonderful experience. Feel like I'm being treated by friends
- 5 out of 5 starsReviewed on 10/3/2025
I dont like doctors. Previous providers didnt listen. Couldn't fathom that as a patient you might have a clue. Said things that I dont think should have been said. All this left a bad taste in my mouth. I found Dr Kayla Turley on then recommend of a friend. What a difference! She is kind, listens, realizes you might have a clue, professional, and very easy to talk to about medical stuff. She is an example of what every provider should strive to be like.
- 5 out of 5 starsReviewed on 10/1/2025
It was much less time than 15 minutes
- 5 out of 5 starsReviewed on 10/1/2025
Over all office nurses and provider did an excellent job of helping me with my needs during my visit
- 5 out of 5 starsReviewed on 9/21/2025
I really like her.
- 5 out of 5 starsReviewed on 9/20/2025
My parents moved to Kentucky in 2023 and the realtor said Norton Healthcare was the best for end of life care. My parents chose Norton as their healthcare provider and I told them I would change as well eventually so I changed in 2025 from U of L. Kaela is detailed, caring, and a wonderful healthcare provider! I wish I would've switched sooner.
- 5 out of 5 starsReviewed on 9/20/2025
Everybody is respectful and gentle and kind.
- 5 out of 5 starsReviewed on 9/20/2025
Kaela and her nurse are the BEST. I will never go anywhere else. when I leave this office , I have answers and feel confident about my care .
- 5 out of 5 starsReviewed on 9/20/2025
I felt she took the time to listen to my concerns and gave me sound and practical advice
- 5 out of 5 starsReviewed on 9/13/2025
Excellent service. Very friendly staff and very knowledgeable.
- 5 out of 5 starsReviewed on 9/10/2025
Good job.
- 5 out of 5 starsReviewed on 9/7/2025
I was very pleased with my care
- 5 out of 5 starsReviewed on 9/6/2025
Nothing additional. She was wonderful.
- 5 out of 5 starsReviewed on 9/5/2025
The nurse assistant was very nice and gave me information she was collecting ie weight, bp.
- 5 out of 5 starsReviewed on 8/23/2025
I love her and the staff!
- 5 out of 5 starsReviewed on 8/20/2025
We love going there to see the Drs there great with [...]
- 5 out of 5 starsReviewed on 8/16/2025
This is the 1st provider that actually cares about what I am concerned about.
- 5 out of 5 starsReviewed on 8/15/2025
Excellent experience with Kalea & her medical assistant Savannah.
- 5 out of 5 starsReviewed on 8/2/2025
She asked the right questions
- 5 out of 5 starsReviewed on 7/31/2025
I am extremely happy with my provider. I finally feel safe in knowing that I can get a response from my provider. This is a new experience as most of my past providers were very unavailable.Kaela always answers my questions almost immediately.
- 5 out of 5 starsReviewed on 7/30/2025
Quick easy and very knowledgeable
- 5 out of 5 starsReviewed on 7/27/2025
She is very professional
- 5 out of 5 starsReviewed on 7/22/2025
One of the best doctors I've seen recently.
- 5 out of 5 starsReviewed on 7/18/2025
Kaela TURLEY was great. I struggle with migraines. She listened, provided options, & made me feel heard.
- 5 out of 5 starsReviewed on 7/14/2025
Great experience! I Love this office, always very friendly and attentive.
- 5 out of 5 starsReviewed on 7/9/2025
I am a new patient looking for primary care. She was very attentive about my care and very thorough reviewing my medications and medical records.
- 5 out of 5 starsReviewed on 7/4/2025
Kaela is great!
- 5 out of 5 starsReviewed on 7/3/2025
Kaela is a fantastic health provider
- 5 out of 5 starsReviewed on 6/20/2025
This provider cares about her patients and listens and responds to any concerns immediately. I AM SO GLAD THAT I SWITCHED TO HER!!! She is AMAZING!!
- 5 out of 5 starsReviewed on 6/18/2025
She was very friendly and compassionate.
- 5 out of 5 starsReviewed on 6/16/2025
I appreciate the excellent care I get from Dr. Turley! The staff is so kind and friendly!
- 5 out of 5 starsReviewed on 6/13/2025
I love my provider and appreciate her friendly bedside manner, but I feel she could take more time to acknowledge concerns.
- 5 out of 5 starsReviewed on 6/7/2025
I would not change a thing with my appt! K. Turley is amazing! She completes my support group!
- 5 out of 5 starsReviewed on 5/23/2025
I arrived early and was seen early, before my appointment time.
- 5 out of 5 starsReviewed on 5/22/2025
I absolutely love her, she cares about her patients and she is very understanding. It's hard ta find a good doctor especially one that u can trust and I'm blessed to have found her to be my doctor.
- 5 out of 5 starsReviewed on 5/19/2025
Kaela Turley is outstanding, empathetic and kind.
- 5 out of 5 starsReviewed on 5/16/2025
I have always been treated great! She answers all my questions and provides me with any material or verbal information I need to go forward. Would give her a 10!
- 5 out of 5 starsReviewed on 5/14/2025
Excellent Service