Heather N Mason , APRN
Family Medicine
Accepting New Patients
4.9 of 5 stars
141 Ratings, 25 Reviews
University of Louisville School of Nursing
Medical Education, Master of Science in Nursing, 2006
4.90 out of 5 4.9 of 5 stars — 141 Ratings, 25 Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Reviewed on 06/04/2026
Heather showed the most concern for my symptoms that anybody ever has previously. She was very thorough and made me feel like she was taking her time and not in any rush.
Reviewed on 06/03/2026
THE NURSE WAS VERY CONCERNED WITH MY PROBLEM AND WAS ABLE TO ANSWER ALL MY QUESTIONS
Reviewed on 03/04/2026
Previous patient, left for 1 1/2 years. It's good to be home.
As far as Dr. Mason and staff are concerned we would refer anyone to their care. [..]
Reviewed on 02/19/2026
Good
Reviewed on 01/30/2026
Heather is an amazing provider and one in a million in our failing healthcare system! She always listens to my concerns and has never gaslighted me or not taken my concerns seriously. She never orders unnecessary testing and explains why and answers any and all questions I have without pushing me out the door after ten minutes. She is caring and considerate and I could not ask for a better provider!!
Reviewed on 01/28/2026
Good listener
Reviewed on 01/23/2026
Longstanding provider that has cared for my family for over 20 years.
Reviewed on 01/22/2026
Everyone is very kind and knowledgeable.
Reviewed on 12/17/2025
Heather is such a great provider and is very helpful and caring.
Reviewed on 12/06/2025
She is very friendly and down to earth. You can tell that she cares about her patients.
Reviewed on 12/05/2025
Receptionist was very friendly and approachable
Reviewed on 11/29/2025
Very pleasant
Reviewed on 11/08/2025
She really helps me to understand what medication is for, and how they help.
Reviewed on 10/31/2025
Heather and Shelby make a great team
Reviewed on 10/26/2025
I love these folks. They treat you with kindness, respect, and compassion. I can not say enough kind words for this group.
Reviewed on 10/16/2025
Appreciate
Reviewed on 10/15/2025
She very nice
Heather and I are not only patient/care giver we are good friends.
Reviewed on 10/09/2025
Dr mason is very nice and she is very helpful and also she explains everything very well
Reviewed on 09/29/2025
Heather Mason is awesome would highly recommend her
Reviewed on 09/26/2025
No Heather is great!
Reviewed on 09/19/2025
Heather Mason goes above and beyond to assure her patients get the medical attention they need.
Reviewed on 09/13/2025
Very thorough & & informative about new medications that she was prescribing.
I love this office and Heather Mason is a great PCP. I always feel like she listens to me and remembers me. She makes me feel very well cared for.
For non-life threatening injury or illness. X-ray and rapid testing available (all ages).
Virtual visits for minor illnesses or health concerns (2 years and older).
For sick visits, sports/ camp physicals, vaccine and more (12 months and older).
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