
Highlights
Age Groups Seen
- Pediatrics
- Teenagers
- Adults
Languages
- English
Gender
FemaleAbout Heather N Mason
Biography/ Philosophy of Care
Mason is member of the Kentucky Coalition of Nurse Practitioners and Nurse Midwives and the American Association of Nurse Practitioners.
A native of Rantoul, Illinois, Mason enjoys spending time with her family at the lake or at home.
Locations
- Norton eCare
- 1930 Bishop Lane, Floor 12, Louisville, KY 40218
- Get Directions
- phone: 502-272-5221
- fax: 502-266-3842
- Norton Community Medical Associates - Bullitt County
- 438 Adam Shepherd Parkway, Suite 1, Shepherdsville, KY 40165
- Get Directions
- phone: 502-543-1055
- fax: 502-543-1052
Expertise
Education
- Medical Education: University of Louisville School of Nursing, Master of Science in Nursing, 2006
Board Certifications
- Family Nurse Practitioner: American Academy of Nurse Practitioners, 2006
Insurance
- Aetna
- Aetna Better Health
- Aetna Medicare Advantage
- Ambetter from MHS
- Ambetter from WellCare of Kentucky
- Anthem
- Anthem Indiana Medicaid
- Anthem MediBlue HMO/PPO
- Anthem Pathway
- Anthem Pathway Transition
- CareSource Indiana Medicaid
- CareSource Marketplace Kentucky and Indiana
- Cigna
- CorVel
- Coventry
- Encore
- Essence
- First Health Group Corp. (First Health)
- HealthSmart
- Hosparus
- Humana Medicaid
- Humana Medicare
- Indiana Health Network
- Indiana Medicaid
- Indiana Medicare
- Kentucky Medicaid
- Kentucky Medicare
- MDwise
- MHS
- Molina Healthcare
- MultiPlan
- Passport Health Plan Kentucky MCO
- Passport Marketplace
- Provider Net/OMCA
- Sagamore
- Signature Advantage
- SIHO
- TRICARE Humana Military
- United Healthcare
- United Healthcare Community Plan Indiana and Kentucky
- United Healthcare Medicare Advantage
- UofL Health – Frazier Rehabilitation Institute
- Veterans Affairs (VA)
- WellCare
- WellCare Medicare
- WellCare of Kentucky Medicaid (Kentucky MCO)
- Wellpath
- Workers’ Compensation
Ratings & Reviews
4.9 out of 5
139 ratings, 33 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 3/4/2026
Previous patient, left for 1 1/2 years. It's good to be home.
- 5 out of 5 starsReviewed on 3/4/2026
As far as Dr. Mason and staff are concerned we would refer anyone to their care. [..]
- 5 out of 5 starsReviewed on 2/19/2026
Good
- 5 out of 5 starsReviewed on 1/30/2026
Heather is an amazing provider and one in a million in our failing healthcare system! She always listens to my concerns and has never gaslighted me or not taken my concerns seriously. She never orders unnecessary testing and explains why and answers any and all questions I have without pushing me out the door after ten minutes. She is caring and considerate and I could not ask for a better provider!!
- 5 out of 5 starsReviewed on 1/28/2026
Good listener
- 5 out of 5 starsReviewed on 1/23/2026
Longstanding provider that has cared for my family for over 20 years.
- 5 out of 5 starsReviewed on 1/22/2026
Everyone is very kind and knowledgeable.
- 5 out of 5 starsReviewed on 12/17/2025
Heather is such a great provider and is very helpful and caring.
- 5 out of 5 starsReviewed on 12/6/2025
She is very friendly and down to earth. You can tell that she cares about her patients.
- 5 out of 5 starsReviewed on 12/5/2025
Receptionist was very friendly and approachable
- 5 out of 5 starsReviewed on 11/29/2025
Very pleasant
- 5 out of 5 starsReviewed on 11/8/2025
She really helps me to understand what medication is for, and how they help.
- 5 out of 5 starsReviewed on 10/31/2025
Heather and Shelby make a great team
- 5 out of 5 starsReviewed on 10/26/2025
I love these folks. They treat you with kindness, respect, and compassion. I can not say enough kind words for this group.
- 5 out of 5 starsReviewed on 10/16/2025
Appreciate
- 5 out of 5 starsReviewed on 10/15/2025
She very nice
- 5 out of 5 starsReviewed on 10/15/2025
Heather and I are not only patient/care giver we are good friends.
- 5 out of 5 starsReviewed on 10/9/2025
Dr mason is very nice and she is very helpful and also she explains everything very well
- 5 out of 5 starsReviewed on 9/29/2025
Heather Mason is awesome would highly recommend her
- 5 out of 5 starsReviewed on 9/26/2025
No Heather is great!
- 5 out of 5 starsReviewed on 9/19/2025
Heather Mason goes above and beyond to assure her patients get the medical attention they need.
- 5 out of 5 starsReviewed on 9/13/2025
Very thorough & & informative about new medications that she was prescribing.
- 5 out of 5 starsReviewed on 9/13/2025
I love this office and Heather Mason is a great PCP. I always feel like she listens to me and remembers me. She makes me feel very well cared for.
- 5 out of 5 starsReviewed on 8/17/2025
Professional and pleasant Very informative and prompt
- 5 out of 5 starsReviewed on 8/10/2025
Heather is amazing in all aspects!
- 5 out of 5 starsReviewed on 7/17/2025
Ms mason definitely listened to my concerns, was reassuring & seemed genuinely interested in helping me.
- 5 out of 5 starsReviewed on 7/16/2025
Great human interactions with all staff during the visit.
- 5 out of 5 starsReviewed on 7/9/2025
I really liked Heather she was very nice. Very patient and very smart too. I would definitely see her again .
- 5 out of 5 starsReviewed on 7/9/2025
Heather is an amazing provider [...]
- 5 out of 5 starsReviewed on 7/9/2025
Overall satisfied! My provider took the time to ensure my daughter could start her medication & was vaccinated to prevent further illness due to her injury. I couldn't ask for a better provider
- 5 out of 5 starsReviewed on 7/5/2025
Heather Mason is the best of the best in my eyes
- 5 out of 5 starsReviewed on 6/21/2025
Heather and the team at this practice do an excellent job of keeping me informed and managing my health care
- 5 out of 5 starsReviewed on 5/22/2025
It was all good