
Highlights
Age Groups Seen
- Pediatrics
- Teenagers
- Adults
Languages
- English
Gender
MaleAbout Charles B Florence
Biography/ Philosophy of Care
A native of Florence, Kentucky, Florence enjoys golf, running, hiking and anything outdoors.
Video
Locations
- Norton Arm and Hand Institute - Brownsboro
- 9880 Angies Way, Suite 350, Louisville, KY 40241
- Get Directions
- phone: 502-629-4263
- fax: 502-629-4282
Expertise
Education
- Medical Education: Spalding University, Master of Science in Nursing, 2003
Board Certifications
- Family Nurse Practitioner: American Academy of Nurse Practitioners
Insurance
- Aetna
- Aetna Better Health
- Aetna Medicare Advantage
- Ambetter from MHS
- Ambetter from WellCare of Kentucky
- Anthem
- Anthem Indiana Medicaid
- Anthem MediBlue HMO/PPO
- Anthem Pathway
- Anthem Pathway Transition
- CareSource Indiana Medicaid
- CareSource Marketplace Kentucky and Indiana
- Cigna
- CorVel
- Coventry
- Encore
- Essence
- First Health Group Corp. (First Health)
- HealthSmart
- Hosparus
- Humana Medicaid
- Humana Medicare
- Indiana Health Network
- Indiana Medicaid
- Indiana Medicare
- Kentucky Medicaid
- Kentucky Medicare
- MDwise
- MHS
- Molina Healthcare
- MultiPlan
- Passport Health Plan Kentucky MCO
- Passport Marketplace
- Provider Net/OMCA
- Sagamore
- Signature Advantage
- SIHO
- TRICARE Humana Military
- United Healthcare
- United Healthcare Community Plan Indiana and Kentucky
- United Healthcare Medicare Advantage
- UofL Health – Frazier Rehabilitation Institute
- Veterans Affairs (VA)
- WellCare
- WellCare Medicare
- WellCare of Kentucky Medicaid (Kentucky MCO)
- Wellpath
- Workers’ Compensation
Ratings & Reviews
4.9 out of 5
138 ratings, 43 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 2/28/2026
Brent was thorough with his assessment and explanation of treatment.
- 5 out of 5 starsReviewed on 2/22/2026
All staff Dr etc were very professional
- 5 out of 5 starsReviewed on 2/21/2026
They're the best
- 5 out of 5 starsReviewed on 2/16/2026
He is awesome
- 5 out of 5 starsReviewed on 2/5/2026
Outstanding, very professional
- 5 out of 5 starsReviewed on 1/21/2026
Charles Florence is wonderful. He listens and does not rush. I feel fully informed when I leave his office.
- 5 out of 5 starsReviewed on 1/9/2026
All of the staff provided an excellent service.
- 5 out of 5 starsReviewed on 12/25/2025
He was very nice. He explained everything to me in a way that I could understand. I was lucky to get an appointment on Christmas Eve.
- 5 out of 5 starsReviewed on 12/15/2025
Always get good care with Mr Florence
- 5 out of 5 starsReviewed on 12/13/2025
The provider was excellent!
- 5 out of 5 starsReviewed on 11/25/2025
Charles and staff are fantastic!
- 5 out of 5 starsReviewed on 11/22/2025
Mr. Florence was friendly, cheerful, knowledgeable, & skilled.[..]
- 5 out of 5 starsReviewed on 11/22/2025
Respectful provider, knowledgeable
- 5 out of 5 starsReviewed on 11/21/2025
Very impressed with this practice.
- 5 out of 5 starsReviewed on 11/20/2025
Excellent NP
- 5 out of 5 starsReviewed on 11/19/2025
Dr Florence was very caring and helpful- highly recommend this practice.
- 5 out of 5 starsReviewed on 11/14/2025
Always, excellent care with informative info and advice
- 5 out of 5 starsReviewed on 11/13/2025
Excellent, puts you at ease, very personable
- No RatingReviewed on 11/12/2025
Dr. Florence is always been a pleasure to work with he is an asset to the company
- 5 out of 5 starsReviewed on 10/24/2025
Very pleased with the care I received
- 5 out of 5 starsReviewed on 10/21/2025
Professional, friendly, explained procedure, discussed my concerns. Spent all time needed for me.
- 5 out of 5 starsReviewed on 10/16/2025
Brent is far across town but even tho the practice has a closer office I will only go to Brent for this procedure. He's great!
- 5 out of 5 starsReviewed on 10/14/2025
Very good attentive PA
- 5 out of 5 starsReviewed on 10/7/2025
Charles Florence is a great person. Always ask for him when I need shots. Makes me feel at easy getting my mind off of what he is doing.
- 5 out of 5 starsReviewed on 10/3/2025
Knowledgeable, good communicator and was able to answer all my questions. I will definitely recommend them to others!
- 5 out of 5 starsReviewed on 9/6/2025
First time seeing Brent Florence. I will see him again in the future. Satisfied with my visit.
- 5 out of 5 starsReviewed on 8/25/2025
Always a great experience with Charles Florence. Very knowledgeable about my hand issue
- 5 out of 5 starsReviewed on 7/29/2025
He was excellent! Top notch!
- 5 out of 5 starsReviewed on 7/27/2025
Very friendly, and professional.
- 5 out of 5 starsReviewed on 7/26/2025
Terrific surgery (referral from ER visit) and follow up in office. ALL my questions answered and the staff was very efficient and friendly.
- 5 out of 5 starsReviewed on 7/21/2025
The best ever
- 5 out of 5 starsReviewed on 7/12/2025
Awesome! Good sense of humor, very easy to understand, very thorough with his explanations.
- 5 out of 5 starsReviewed on 6/26/2025
Great experience. The staff treated me with professionalism and kindness
- 5 out of 5 starsReviewed on 6/18/2025
Excellent car
- 5 out of 5 starsReviewed on 6/13/2025
I was a new patient with an injury. Very nervous about said injury. The physician was very considerate and understood my anxiety. He was very calming and put meAt ease.
- 5 out of 5 starsReviewed on 6/1/2025
B. Florence is a consummate pro, very personable, dedicates a lot of time to you. Answers all questions.
- 5 out of 5 starsReviewed on 5/30/2025
Very easy to talk to
- 5 out of 5 starsReviewed on 5/15/2025
The entire office and the provider were extremely courteous, helpful, and showed a genuine interest in me as a patient
- 5 out of 5 starsReviewed on 5/6/2025
Staff is always friendly and knowledgeable
- 5 out of 5 starsReviewed on 4/30/2025
Very nice doctors
- 5 out of 5 starsReviewed on 4/29/2025
Dr. Florence was very kind, understanding, and made sure I had all the information I needed for my visit.
- 5 out of 5 starsReviewed on 4/22/2025
I have actually recommended Dr. Gupta to three people I know. And they also like him.
- 5 out of 5 starsReviewed on 4/17/2025
Excellent service