
Highlights
Age Groups Seen
- Adults
Languages
- Spanish
Gender
FemaleVideo
Locations
- Norton Neuroscience Institute Neurology
- 3 Audubon Plaza Drive, Suite LL2, Louisville, KY 40217
- Get Directions
- phone: 502-454-5044
- fax: 502-636-8996
Expertise
Education
- Medical Education: Spalding University, MSN-Family Nurse Practitioner, 2019
Insurance
- Aetna
- Aetna Better Health
- Aetna Medicare Advantage
- Ambetter from MHS
- Ambetter from WellCare of Kentucky
- Anthem
- Anthem Indiana Medicaid
- Anthem MediBlue HMO/PPO
- Anthem Pathway
- Anthem Pathway Transition
- CareSource Indiana Medicaid
- CareSource Marketplace Kentucky and Indiana
- Cigna
- CorVel
- Coventry
- Encore
- Essence
- First Health Group Corp. (First Health)
- HealthSmart
- Hosparus
- Humana Medicaid
- Humana Medicare
- Indiana Health Network
- Indiana Medicaid
- Indiana Medicare
- Kentucky Medicaid
- Kentucky Medicare
- MDwise
- MHS
- Molina Healthcare
- MultiPlan
- Passport Health Plan Kentucky MCO
- Passport Marketplace
- Provider Net/OMCA
- Sagamore
- Signature Advantage
- SIHO
- TRICARE Humana Military
- United Healthcare
- United Healthcare Community Plan Indiana and Kentucky
- United Healthcare Medicare Advantage
- UofL Health – Frazier Rehabilitation Institute
- Veterans Affairs (VA)
- WellCare
- WellCare Medicare
- WellCare of Kentucky Medicaid (Kentucky MCO)
- Wellpath
- Workers’ Compensation
Ratings & Reviews
4.8 out of 5
177 ratings, 59 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 3/27/2026
Alexandra provided a detail explanation of my issues and the courses of action available to me.
- 5 out of 5 starsReviewed on 3/26/2026
Alex Kean is compassionate and caring and very knowledgeable.
- 5 out of 5 starsReviewed on 3/12/2026
Ms. Kean was excellent. Very personable and informed about my health issues.
- 5 out of 5 starsReviewed on 2/26/2026
Doctor took her time. Explained everything I needed to hear, and know.
- 5 out of 5 starsReviewed on 2/6/2026
Excellent. Could not have been better.
- 5 out of 5 starsReviewed on 1/30/2026
Listens and cares is honest about yoyr condition
- 5 out of 5 starsReviewed on 1/29/2026
Very good appointment - I left feeling well informed
- 5 out of 5 starsReviewed on 1/23/2026
Everything about having a visit with her is always excellent.
- 5 out of 5 starsReviewed on 1/19/2026
She is a great doctor, very compassionate.
- 5 out of 5 starsReviewed on 1/9/2026
My provider was wonderful. She took her time, she listened to my concerns, she asked me questions about my health in a thoughtful caring manner.
- 5 out of 5 starsReviewed on 1/7/2026
Very good.
- 5 out of 5 starsReviewed on 1/3/2026
I love my provider very helpful and and always giving me a better understanding
- 5 out of 5 starsReviewed on 12/29/2025
Alex was fantastic
- 5 out of 5 starsReviewed on 12/14/2025
Arrived early. Was seen early.
- 5 out of 5 starsReviewed on 12/13/2025
Very patient with me and had a very good bedside manner
- 5 out of 5 starsReviewed on 12/12/2025
Thank you very much
- 5 out of 5 starsReviewed on 12/8/2025
Very nice explained things about my brain that's smaller due to age
- 5 out of 5 starsReviewed on 11/29/2025
Alexandra was phenomenal. [...]
- 5 out of 5 starsReviewed on 11/15/2025
Made me feel comfortable and relaxed. Very informative and re-assuring.
- 5 out of 5 starsReviewed on 11/14/2025
Alex was very informative and answered every question I had about the new medication and testing that she recommended. My first visit was comforting and I feel as if she will be the one to help my issue
- 5 out of 5 starsReviewed on 11/14/2025
Everyone very nice. Dr Kean took her time and asked a lot of good questions and really seemed to care.
- 5 out of 5 starsReviewed on 11/11/2025
Doctor was very informative and explained information.
- 5 out of 5 starsReviewed on 11/9/2025
Muy buena atenci?n la doctora que me atendi?
- 5 out of 5 starsReviewed on 11/5/2025
She listened to me, she was very knowledgeable about my issues, her questions were on point and her explanation was clear and understandable.
- 5 out of 5 starsReviewed on 10/31/2025
Very good!
- 5 out of 5 starsReviewed on 10/30/2025
Alex is an exceptional provider. She listens to me and explains things in a way that is easy for me to understand. I believe that she cares about me and my health and wants to take care of me and not just complete a checklist.
- 5 out of 5 starsReviewed on 10/25/2025
Dr. Kean is outstanding. I am so very glad she is my Neurologist. She is always very prepared and familiar with my medical records. I trust her implicitly.
- 4 out of 5 starsReviewed on 10/23/2025
Was nice
- 5 out of 5 starsReviewed on 10/5/2025
Every informative
- 5 out of 5 starsReviewed on 10/1/2025
The exam was very different and interesting. Alex explained during the exam.
- 5 out of 5 starsReviewed on 9/25/2025
Very informative and helpful. Nice and friendly
- 5 out of 5 starsReviewed on 9/23/2025
Physician and her assistant were wonderful and very caring. Would definitely return to her if needed.
- 5 out of 5 starsReviewed on 9/22/2025
She is the best. Called personally to discuss my condition
- 5 out of 5 starsReviewed on 9/18/2025
Great office!
- 5 out of 5 starsReviewed on 9/16/2025
That was the best experience I have ever seen in a doctor's office before in a long time everyone was extremely nice. And I want to say thank you to everyone that is working in that office keep up the good work you all are great.
- 5 out of 5 starsReviewed on 9/14/2025
Staff was fantastic.
- 5 out of 5 starsReviewed on 9/8/2025
Alexandra was very knowledgeable. Listened to my concerns. Went over many issues I've had in the past 90 days with me never made me feel uncomfortable with any questions I had, and answered all of them professionally and, I think,with a great deal of knowledge. I could not have asked for, anyone to do a better job of both checking what had been my concerns for the past 60 to 90 days as well as sharing her knowledge of what was going on with me. I was, and am extremely satisfied with both her knowledge and concern, as well as her opinion of my situation.
- 5 out of 5 starsReviewed on 8/21/2025
Outstanding care by all
- 5 out of 5 starsReviewed on 8/20/2025
Great communication skills
- 5 out of 5 starsReviewed on 8/13/2025
She was very nice. She listened to me. She took time with me. She explained everything [...]
- 5 out of 5 starsReviewed on 8/12/2025
Excellent care!!!
- 5 out of 5 starsReviewed on 8/9/2025
Dr Kean was very friendly, informative. I was very pleased with this followup & will definitely keep Dr Kean as my Neurologist.
- 5 out of 5 starsReviewed on 8/8/2025
Dr. Kean is the very best she listens , she explained things in detail. She makes sure when you ask a question and she answered that you understand everything that's going on. This appointment Was for my mother and I would prefer not to ever see another doctor in this office unless Dr. Kean is no longer with the practice. She knows her patient She remembers you from the last time that you were seen, and that means a lot.And she cares about her patients health.
- 5 out of 5 starsReviewed on 8/7/2025
Very good
- 5 out of 5 starsReviewed on 8/3/2025
Was just a follow up visit from a stroke my husband had a few months ago. Everyone was very kind & helpful.
- 5 out of 5 starsReviewed on 7/30/2025
Very knowledgeable, concerned, and helpful , especially re medications use
- 5 out of 5 starsReviewed on 7/24/2025
Alexandria Kern, nurse practitioner, was very Helpful in my concerns and questions.
- 5 out of 5 starsReviewed on 7/23/2025
She was extremely caring and interested in what I said.
- 5 out of 5 starsReviewed on 7/14/2025
Very good/satisfactory.
- 5 out of 5 starsReviewed on 6/25/2025
Alexandria has always been kind and honest with me when it comes to my health. So sweet and very knowledgeable. My grandmother recommended her and truly love her style of treating patients
- 5 out of 5 starsReviewed on 6/24/2025
The provider not only responded well to my health concerns and questions, but to those my wife had concerning other health issues.
- 5 out of 5 starsReviewed on 6/23/2025
She is the best!
- 5 out of 5 starsReviewed on 6/21/2025
She was very kind and spent time explaining in a very clear manner
- 5 out of 5 starsReviewed on 6/17/2025
My Doctor was very nice and explained my condition to me in a way that I can understand. The nurse was also very professional and friendly. The first desk staff was very friendly.
- 5 out of 5 starsReviewed on 6/15/2025
Muy satisfecha con la doctora y los conocimientos que compartio conmigo
- 5 out of 5 starsReviewed on 6/8/2025
[...] and Alex were GREAT!
- 5 out of 5 starsReviewed on 6/7/2025
Very Courteous and knowledgeable And very professional
- 5 out of 5 starsReviewed on 6/4/2025
She was very caring and compassionate.
- 5 out of 5 starsReviewed on 5/22/2025
Everything was fine.