
Highlights
Age Groups Seen
- Pediatrics
- Teenagers
- Adults
Languages
- English
Gender
FemaleAbout Rachel J Busse
Biography/ Philosophy of Care
She is board certified in family medicine and integrative medicine and is a member of the American Academy of Family Practice.
A Louisville native, Dr. Busse enjoys reading, playing piano, hiking, cooking, learning foreign languages and travel.
Locations
- Norton Community Medical Associates - Highlands
- 2470 Bardstown Road, Suite A, Louisville, KY 40205
- Get Directions
- phone: 502-454-9151
- fax: 502-454-8313
Expertise
Education
- Residency: Poudre Valley Hospital, Family Practice, 2008
- Medical Education: University of Louisville School of Medicine, Doctor of Medicine, 2005
Board Certifications
- Family Medicine: American Board of Family Medicine, 2008
Insurance
- Aetna
- Aetna Better Health
- Aetna Medicare Advantage
- Ambetter from MHS
- Ambetter from WellCare of Kentucky
- Anthem
- Anthem Indiana Medicaid
- Anthem MediBlue HMO/PPO
- Anthem Pathway
- Anthem Pathway Transition
- CareSource Indiana Medicaid
- CareSource Marketplace Kentucky and Indiana
- Cigna
- CorVel
- Coventry
- Encore
- Essence
- First Health Group Corp. (First Health)
- HealthSmart
- Hosparus
- Humana Medicaid
- Humana Medicare
- Indiana Health Network
- Indiana Medicaid
- Indiana Medicare
- Kentucky Medicaid
- Kentucky Medicare
- MDwise
- MHS
- Molina Healthcare
- MultiPlan
- Passport Health Plan Kentucky MCO
- Passport Marketplace
- Provider Net/OMCA
- Sagamore
- Signature Advantage
- SIHO
- TRICARE Humana Military
- United Healthcare
- United Healthcare Community Plan Indiana and Kentucky
- United Healthcare Medicare Advantage
- UofL Health – Frazier Rehabilitation Institute
- Veterans Affairs (VA)
- WellCare
- WellCare Medicare
- WellCare of Kentucky Medicaid (Kentucky MCO)
- Wellpath
- Workers’ Compensation
Ratings & Reviews
5 out of 5
245 ratings, 113 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 2/27/2026
Dr Busse is clear minded and considers all questions and replies.
- 5 out of 5 starsReviewed on 2/25/2026
I don't think it's possible for me to love Dr. Busse more than I do.
- 5 out of 5 starsReviewed on 2/22/2026
Dr Busse is THE BEST! I love that she always asks "Do you have any questions " and then gives me time to ask! That's unheard of in the medical profession these days.
- 5 out of 5 starsReviewed on 2/18/2026
Dr. Busse is the best. We LOVE her!
- 5 out of 5 starsReviewed on 2/9/2026
I would recommend Dr Busse to anyone looking for a Dr. Shes the best!
- 5 out of 5 starsReviewed on 2/5/2026
Dr. Busse is always warm, approachable, and thorough. She is a wonderful doctor!
- 5 out of 5 starsReviewed on 1/31/2026
Dr Busse is kind and thorough.
- 5 out of 5 starsReviewed on 1/30/2026
Dr. Busse is wonderful! She is kind, respectful, professional, and caring.
- 5 out of 5 starsReviewed on 1/29/2026
Very pleased
- 5 out of 5 starsReviewed on 1/25/2026
Great visit, really enjoyed the service
- 5 out of 5 starsReviewed on 1/23/2026
Dr Busse and her team are the best. She takes time to really listen
- 5 out of 5 starsReviewed on 1/23/2026
Dr. Busse and her team are amazing! I highly recommend Dr. Busse and her team to my family and friends.
- 5 out of 5 starsReviewed on 1/18/2026
I have never felt rushed, and I always ask questions
- 5 out of 5 starsReviewed on 1/17/2026
Clean, prompt, friendly, competent
- 5 out of 5 starsReviewed on 1/8/2026
Dr Busse and her staff are top notch. From bedside manner to knowledge to research and next steps, she is the absolute best.
- 5 out of 5 starsReviewed on 12/30/2025
Positive tone
- 5 out of 5 starsReviewed on 12/25/2025
Thank you Dr Busse for your professional medical care simply explained, your attention to detail and your comforting manner which allows me to stay calm and ask questions.
- 5 out of 5 starsReviewed on 12/20/2025
Dr. Busse is.am excellent physician who genuinely cares about her patients. She is knowledgeable, compassionate and warm in her patient interactions.
- 5 out of 5 starsReviewed on 12/17/2025
Dr. Bussy and her office staff is absolutely wonderful. They are always compassionate and humble.
- 5 out of 5 starsReviewed on 12/10/2025
Our family greatly appreciates the care provided by Dr. Busse and her staff.
- 5 out of 5 starsReviewed on 12/7/2025
Dr Busse is amazing as always, I am 100% grateful to be in her care.
- 5 out of 5 starsReviewed on 12/6/2025
Dr. Busse has been my family Dr. For many years because of the good work she does.
- 5 out of 5 starsReviewed on 12/3/2025
The entire staff is courteous and helpful. Dr. Busse is compassionate and thorough. I'm lucky to have her as my PCP.
- 5 out of 5 starsReviewed on 12/3/2025
All are wonderful.
- 5 out of 5 starsReviewed on 11/29/2025
Dr. Rachel Busse defines quality medical care, family practice. She is personable, knowledgeable, and effectively allocates her time. I always have a good experience, whether in-person or via MyChart.
- 5 out of 5 starsReviewed on 11/26/2025
Just an excellent doctor and human being...a special empathetic human
- 5 out of 5 starsReviewed on 11/26/2025
I LOVE Dr. Busse and everyone working in this office! Dr. Busse always is concerned and patient with me and completely understanding and supportive. She spends a lot of time with me goes above and beyond to find answers to help me.
- 5 out of 5 starsReviewed on 11/26/2025
RACHEL BUSSE, MD IS AN OUTSTANDING PCP. SHE KNOWS MY HISTORY AND LISTENS CAREFULLY TO MY QUESTIONS & CONCERNS BEFORE RESPONDING. HER REPLIES ARE CONCISE & APPROPRIATE IN CONSIDERATION OF HER NEED TO ADDRESS MY ISSUES WHILE KEEPING OUR ENCOUNTER WITHIN THE DEMANDS OF THE SCHEDULE OF APPOINTED PATIENTS.
- 5 out of 5 starsReviewed on 11/20/2025
Dr Busse is very kind to everyone around here, staff and patience alike. She is very relatable and speaks in a way that I understand her
- 5 out of 5 starsReviewed on 11/18/2025
Excellent Physician Dr BusseVery caring, concerned, and do all she can to get you the right care. Staff is awesome
- 5 out of 5 starsReviewed on 11/17/2025
Dr. Busse provided excellent care. She listened to all if my concerns and explained everything clearly. The office staff, especially the nurse were excellent as well.
- 5 out of 5 starsReviewed on 11/16/2025
Greets me with a smile; listens; knows my history (and accesses visits to other providers thru MyChart); is thorough; is the provider who helps make sure my care is coordinated through all my various providers.
- 5 out of 5 starsReviewed on 11/10/2025
Dr Rachel B. Continues to be and has always been the best!
- 5 out of 5 starsReviewed on 11/9/2025
She was thorough and answered all my questions.?
- 5 out of 5 starsReviewed on 11/8/2025
Dr. Busse is consistently thorough, attentive to what I say, clear in explanations and questions and at wrapping up, always asks if we covered everything.
- 5 out of 5 starsReviewed on 11/7/2025
Professional, as expected.
- 5 out of 5 starsReviewed on 11/7/2025
Dr Busse is always comprehensive in her exam and discussion about any concerns I have. Very compassionate and informative.
- 5 out of 5 starsReviewed on 11/1/2025
Dr. Busse is wonderful! I am very anxious about needles and she and her staff went above and beyond to make sure I was comfortable and not a bother. Everyone was amazing!!!
- 5 out of 5 starsReviewed on 10/31/2025
The Best
- 5 out of 5 starsReviewed on 10/30/2025
She's awesome!
- 5 out of 5 starsReviewed on 10/26/2025
Caring, professional. Understands my needs.
- 5 out of 5 starsReviewed on 10/20/2025
Very satisfied, feel blessed to have her
- 5 out of 5 starsReviewed on 10/17/2025
Love Dr Busse. She is the best.
- 5 out of 5 starsReviewed on 10/15/2025
Dr. Busse is the best doctor I've ever seen. I have always felt heard and understood by her and she provides thorough care.
- 5 out of 5 starsReviewed on 10/11/2025
Dr. Busse is THE BEST
- 5 out of 5 starsReviewed on 10/9/2025
Very kind, compassionate and responsive care. Dr. Busse is a model for the inclusive, thoughtful care Norton providers should strive for.
- 5 out of 5 starsReviewed on 9/27/2025
She is an excellent listener, an excellent physician, and goes above and beyond.
- 5 out of 5 starsReviewed on 9/22/2025
Dr. Busse is the best GP whom I have seen. I feel fortunate to have her as my physician.
- 5 out of 5 starsReviewed on 9/21/2025
I was late but welcomed warmly
- 5 out of 5 starsReviewed on 9/21/2025
Dr Busse is prompt, very professional, and very approachable. She answers all of my questions thoroughly and gives me good evidence-based care. I feel lucky to have her as a provider!
- 5 out of 5 starsReviewed on 9/20/2025
% Satisfaction
- 5 out of 5 starsReviewed on 9/19/2025
Dr Busse is amazing. Listens w an open mind, provides empathy and support, resolutions and follows up quickly regarding any MyChart results or questions. The staff there was also lovely.
- 5 out of 5 starsReviewed on 9/13/2025
The greatest ever!
- 5 out of 5 starsReviewed on 9/12/2025
Dr. Busse is a wonderful doctor.
- 5 out of 5 starsReviewed on 9/11/2025
Dr. Busse is an outstanding provider. I could not be more satisfied.
- 5 out of 5 starsReviewed on 9/8/2025
Dr. Busse is unparalleled in her level of excellent care. I always feel heard and she is extremely knowledgeable and approaches things in a comprehensive way. She is one of the best medical providers I have seen in my entire life.
- 5 out of 5 starsReviewed on 9/8/2025
The best My whole family sees Dr BusseAngie takes my blood painlessly and quickly
- 5 out of 5 starsReviewed on 9/8/2025
Dr. Busse is the best! She is always thorough and listens well to my concerns.
- 5 out of 5 starsReviewed on 9/7/2025
Excellent staff & care by the doctor. Love the location of the office.
- 5 out of 5 starsReviewed on 9/5/2025
Loved how she listened and talked with me
- 5 out of 5 starsReviewed on 9/5/2025
I usually see another doctor at this office but she was on vacation this week. Dr. Busse was an excellent backup.
- 5 out of 5 starsReviewed on 9/1/2025
Dr Busse is the ultimate care provider, I wish that everyone had such a compassionate and intelligent and available advocate on their team.
- 5 out of 5 starsReviewed on 8/31/2025
I love her. She has been our doctor for 15+ years.
- 5 out of 5 starsReviewed on 8/22/2025
Listens well; had reviewed (or remembered) medical history
- 5 out of 5 starsReviewed on 8/22/2025
Dr. Busse has been my provider for many years. She is the best. She listens carefully, has recommendations and will follow through on referrals.
- 5 out of 5 starsReviewed on 8/21/2025
Very knowledgeable, and compassionate
- 5 out of 5 starsReviewed on 8/17/2025
Familiarity. I like that I've gone to her for a long time. She listens. Gives good advice.I would like the waiting room to go back
- 5 out of 5 starsReviewed on 8/11/2025
Love Dr Busse.
- 5 out of 5 starsReviewed on 8/10/2025
Dr. Busse is fantastic! We love her!
- 5 out of 5 starsReviewed on 8/8/2025
Dr Busse is the most patient and caring doctor I have ever experienced. She remembers much of what you have had problems with over the years and uses the computer files to check anything else.
- 5 out of 5 starsReviewed on 8/7/2025
My first meeting w/Dr Bussey & she was great! This practice has been an excellent fit for me [...]
- 5 out of 5 starsReviewed on 8/6/2025
Excellent care
- 5 out of 5 starsReviewed on 8/6/2025
Dr Busse is the absolute best provider at Norton!
- 5 out of 5 starsReviewed on 8/6/2025
Dr. Busse is the best!
- 5 out of 5 starsReviewed on 7/31/2025
Dr. Busse is the best! We love her!
- 5 out of 5 starsReviewed on 7/28/2025
Very good team at this office!
- 5 out of 5 starsReviewed on 7/27/2025
Dr Busse and her staff are superb!
- 5 out of 5 starsReviewed on 7/20/2025
Everyone is always wonderful there. Dr Busse is excellent!
- 5 out of 5 starsReviewed on 7/20/2025
Dr. Busse is smart, friendly and very capable. I feel fortunate to have her as my prp. I've been through some difficult times with my health over the past year and she has been very responsive and supportive.
- 5 out of 5 starsReviewed on 7/19/2025
Excellent.
- 5 out of 5 starsReviewed on 7/18/2025
She's a fantastic provider and the whole team in the office is great.
- 5 out of 5 starsReviewed on 7/17/2025
Am grateful to have Dr. Busey as my GP
- 5 out of 5 starsReviewed on 7/16/2025
Excellent care
- 5 out of 5 starsReviewed on 7/14/2025
Kind, caring, well-informed, excellent listener
- 5 out of 5 starsReviewed on 7/13/2025
Dr Busse is absolutely the best and I so grateful to have as my Dr!
- 5 out of 5 starsReviewed on 7/10/2025
Always receive excellent care from Dr Busse -- thorough, detailed explanations and information.
- 5 out of 5 starsReviewed on 7/9/2025
Dr. Busse is always attentive and listens to me.
- 5 out of 5 starsReviewed on 6/25/2025
Dr Busse is excellent with talking through concnerns.
- 5 out of 5 starsReviewed on 6/25/2025
Dr. Busse is outstanding! She's caring and so smart. Always wanting to understand and asking very relevant questions. Love her!
- 5 out of 5 starsReviewed on 6/24/2025
Excellent doctor
- 5 out of 5 starsReviewed on 6/21/2025
She is a responsive and caring doctor who involves me in my care plan.
- 5 out of 5 starsReviewed on 6/18/2025
We feel very fortunate to have Dr Busse as our doctor and have every confidence in her. She took the time to listen and to educate us on health issues so we could better manage our health. This was our second annual wellness visit and as our new doctor she is exceeding our expectations. Thank you Dr Busse!
- 5 out of 5 starsReviewed on 6/8/2025
I am so fortunate to have this group of caring folks looking after me. Dr. Busse is knowledgeable, spends time listening, has excellent recommendations and is responsive to smallish issues.
- 5 out of 5 starsReviewed on 6/7/2025
Dr. Rachel Busse is the best Family doctor I have ever seen. She is thorough, concise, friendly and knowledgeable.
- 5 out of 5 starsReviewed on 6/6/2025
Dr Busse is fabulous.
- 5 out of 5 starsReviewed on 5/30/2025
Great office staff - wonderful, trusted Doctor (Dr. Busse)
- 5 out of 5 starsReviewed on 5/30/2025
Busse is terrific. Friendly caring and professional
- 5 out of 5 starsReviewed on 5/30/2025
Always the best pleasant care from Rachel and her nurse.
- 5 out of 5 starsReviewed on 5/26/2025
Dr. Busse is very compassionate, and also has a broad expanse of knowledge. I like having her as my provider of medical care!
- 5 out of 5 starsReviewed on 5/16/2025
We LOVE Dr. Busse and all of the staff! LOVE!!!
- 5 out of 5 starsReviewed on 5/15/2025
Rachel Busse MD does a great job.
- 5 out of 5 starsReviewed on 5/15/2025
Dr Busse always listens carefully to any questions or concerns I might have. She responds in a manner that is easy to understand, and I never feel rush or dismissed. I feel very fortunate to have Dr. Busse as my primary care physcian.
- 5 out of 5 starsReviewed on 5/14/2025
Dr. Busse is very concerned and knowledgeable about total body health. My husband dies this past October. She spent time discussing impact on my physical and mental health.
- 5 out of 5 starsReviewed on 5/14/2025
I've seen her about 15 years when she was relatively new to the practice starting at Mid City Mall then Eastern parkway Medical Center and now at Bardstown and Trevillian roads. I like having this continuity of care.
- 5 out of 5 starsReviewed on 5/11/2025
Excellent. Dr Busse is attentive and respectful
- 5 out of 5 starsReviewed on 5/7/2025
Very pleased. Covered a lot of topics. Excellent physician.
- 5 out of 5 starsReviewed on 5/7/2025
Dr Busse is a very compasionate doctor that always listens to my concerns. She is very thorough and does not rush. Dr Busse Is very knowledgeable and explains all tests and procedures.The office staff Is very nice, attentive and efficient.
- 5 out of 5 starsReviewed on 4/27/2025
Very pleased and like I am in good hands
- 5 out of 5 starsReviewed on 4/26/2025
I really like Dr. Busse and trust her explicitly.
- 5 out of 5 starsReviewed on 4/24/2025
Dr Busse is one of the best doctors I have been to and the practice's medical assistants and staff are excellent. Her advice for better health is easy to follow and attainable.
- 5 out of 5 starsReviewed on 4/24/2025
Dr. Busse is so kind, knowledgeable and compassionate. Literally the best!
- 5 out of 5 starsReviewed on 4/23/2025
I had sent Dr. Busse a message on Monday evening via My Chart and received a staff call at 9am Tuesday to get me in within the hour. Dr. Busse is always very responsive to any inquiry. My medical history is very complex yet she never fails to touch on ever issue and answer every question. I truly she is a very engaged and genuinely concerned partner in my health.I say this as retired 45 year consultant to the medical profession.
- 5 out of 5 starsReviewed on 4/23/2025
A wonderful visit as usual! Dr B is at the top as is her staff. Very kind, compassionate, considerate, friendly and professional.