About

Makhawadee "Joy" Pongruangporn, M.D., is board certified in internal medicine and infectious diseases. Training: • Medical Education: Doctor of Medicine - Chiang Mai University Faculty of Medicine (2001) • Residency: Internal Medicine - OSF St. Francis Medical Center (2010) • Fellowship: Infectious Diseases - University of Washington School of Medicine (2012)

Locations



Expertise

Education

  • Chiang Mai University Faculty of Medicine

    Medical Education, Doctor of Medicine, 2001

  • University of Washington School of Medicine

    Fellowship, Infectious Diseases, 2012

  • St. Francis Medical Center

    Residency, Internal Medicine, 2010


Age Groups Seen

Age Groups Seen
Adults
Languages
English
Gender
Female

Reviews

4.80 out of 5 4.8 of 5 stars — 46 Ratings, 8 Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

provider listened carefully 5.00 out of 5 (5.0)
provider gave easy to understand instruction 4.80 out of 5 (4.8)
provider knew important medical history 5.00 out of 5 (5.0)
provider showed concern 4.70 out of 5 (4.7)
provider spent enough time with you 5.00 out of 5 (5.0)
provider rating 5.00 out of 5 (5.0)
provider explained things clearly 4.70 out of 5 (4.7)
likelihood of recommending this provider 4.70 out of 5 (4.7)
provider included you in decisions 4.70 out of 5 (4.7)
provider showed respect for what you said 5.00 out of 5 (5.0)
provider discussed treatment options 4.70 out of 5 (4.7)

5.00 out of 5 5.0 out of 5

Reviewed on 09/05/2026

She a very caring doctor. I would recommend her to everyone

5.00 out of 5 5.0 out of 5

Reviewed on 08/11/2026

Dr Joy is always helpful courteous and concerned, explains everything

5.00 out of 5 5.0 out of 5

Reviewed on 07/04/2026

Dr. Joy is wonderful. She takes to listen and offer advice.

5.00 out of 5 5.0 out of 5

Reviewed on 06/28/2026

Dr. Joy is fantastic in addressing past illness, current status and making a plan for the future. She answers all questions and makes you feel assured that your needs are being met for a healthier life.

5.00 out of 5 5.0 out of 5

Reviewed on 06/24/2026

Good

5.00 out of 5 5.0 out of 5

Reviewed on 05/17/2026

Dr. Joy acted professionally and explained matters of concern very well.

5.00 out of 5 5.0 out of 5

Reviewed on 03/13/2026

Quality information even made a recommendation to discuss with Urologist

5.00 out of 5 5.0 out of 5

Reviewed on 03/01/2026

Dr Joy is kind, considerate and knowledgeable, taking all the time needed to listen to me and advise!


Insurance

  • Aetna
  • Aetna Better Health
  • Aetna Medicare Advantage
  • Ambetter from MHS
  • Ambetter from WellCare of Kentucky
  • Anthem
  • Anthem Kentucky Medicaid
  • Anthem MediBlue HMO/PPO
  • Anthem Pathway
  • Anthem Pathway Transition
  • CareSource Indiana Medicaid
  • CareSource Marketplace Kentucky and Indiana
  • Cigna
  • CorVel
  • Coventry
  • Encore
  • Essence
  • First Health Group Corp. (First Health)
  • UofL Health – Frazier Rehabilitation Institute
  • HealthSmart
  • Hosparus
  • Humana Medicare
  • Humana Medicaid
  • Indiana Medicaid
  • Indiana Medicare
  • Indiana Health Network
  • Kentucky Medicaid
  • Kentucky Medicare
  • MDwise
  • MHS
  • Molina Healthcare
  • MultiPlan
  • Passport Health Plan Kentucky MCO
  • Passport Marketplace
  • Provider Net/OMCA
  • Sagamore
  • Signature Advantage
  • SIHO
  • TRICARE Humana Military
  • United Healthcare
  • United Healthcare Community Plan Indiana and Kentucky
  • United Healthcare Medicare Advantage
  • Veterans Affairs (VA)
  • WellCare
  • WellCare of Kentucky Medicaid (Kentucky MCO)
  • WellCare Medicare
  • Wellpath
  • Workers’ Compensation
Need Care Now?
Immediate Care

For non-life threatening injury or illness. X-ray and rapid testing available (all ages).

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eCare

Virtual visits for minor illnesses or health concerns (2 years and older).

Start an Online Visit
Norton Prompt Care

For sick visits, sports/ camp physicals, vaccine and more (12 months and older).

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