About

Lori M. Scales, M.D. earned a bachelor's degree from Thomas More College, Crestview Hills, Kentucky, and a medical degree from the University of Louisville, where she completed her residency in internal medicine and pediatrics. Dr. Scales is a member of the American Academy of Pediatrics, the American College of Physicians and the Kentucky Medical Association and is board certified in internal medicine and pediatrics. A Kentucky native, she enjoys spending time with her family.

Locations


Expertise

Education

  • University of Louisville School of Medicine

    Medical Education, Doctor of Medicine, 1999


Age Groups Seen

Age Groups Seen
Pediatrics, Teenagers, Adults
Languages
English
Gender
Female

Reviews

4.90 out of 5 4.9 of 5 stars — 192 Ratings, 36 Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

provider listened carefully 5.00 out of 5 (5.0)
provider gave easy to understand instruction 5.00 out of 5 (5.0)
provider knew important medical history 5.00 out of 5 (5.0)
provider showed concern 4.90 out of 5 (4.9)
provider spent enough time with you 5.00 out of 5 (5.0)
provider rating 5.00 out of 5 (5.0)
provider explained things clearly 4.90 out of 5 (4.9)
likelihood of recommending this provider 4.90 out of 5 (4.9)
provider included you in decisions 4.90 out of 5 (4.9)
provider showed respect for what you said 5.00 out of 5 (5.0)
provider discussed treatment options 4.90 out of 5 (4.9)

5.00 out of 5 5.0 out of 5

Reviewed on 09/13/2026

Great

5.00 out of 5 5.0 out of 5

Reviewed on 09/05/2026

Dr Scales will talk to me and explain in depth situations

5.00 out of 5 5.0 out of 5

Reviewed on 08/28/2026

Dr Scales is such a phenomenal provider and an amazingly kind person who truly cares.

5.00 out of 5 5.0 out of 5

Reviewed on 08/11/2026

Dr Scales had been my PCP for years and she is great and listens to my needs and concerns esp since I am a senior citizen

5.00 out of 5 5.0 out of 5

Reviewed on 08/07/2026

Dr Scales always listens to any problems I have and suggests course of treatment with me. She follows up from last visit. Covers meds. She is excellent

5.00 out of 5 5.0 out of 5

Reviewed on 08/06/2026

Dr. Scales is an excellent doctor

5.00 out of 5 5.0 out of 5

Reviewed on 08/05/2026

Dr Scales is my doctor and she is always professional and thorough. She always takes time with me to discuss my care options and any of my concerns.

5.00 out of 5 5.0 out of 5

Reviewed on 07/31/2026

Love Dr. Scales

5.00 out of 5 5.0 out of 5

Reviewed on 07/24/2026

Dr. Scales listens to your problem and she always discuss options to take. She is very concern about you.

5.00 out of 5 5.0 out of 5

Reviewed on 07/22/2026

I have finally met a primary doctor that sees me and hears me. She is willing to do her part and take all the pieces from various specialists, tests, labwork, studies, research, etc and then step back to see what is going on. I don't want to spend money, time and energy that I don't have or am in short supply of to feed the Healthcare system but instead put it all towards getting me as healthy as possible and how to live my best life.

5.00 out of 5 5.0 out of 5

Reviewed on 07/18/2026

Everyone is great

5.00 out of 5 5.0 out of 5

Reviewed on 07/17/2026

Good

5.00 out of 5 5.0 out of 5

Reviewed on 07/05/2026

Dr Scales has always been a caring and attentive physician. I trust her implicitly.

5.00 out of 5 5.0 out of 5

Reviewed on 06/27/2026

Dr Scales has always given me her full attention and always made me feel like her number one priority. I've been seeing her for over 20 years.

5.00 out of 5 5.0 out of 5

Reviewed on 06/23/2026

Dr Lori Scales is a very good doctor

5.00 out of 5 5.0 out of 5

Reviewed on 06/12/2026

Love Dr Scales...very professional & knowledgeable

5.00 out of 5 5.0 out of 5

Reviewed on 06/10/2026

Dr. Scales always listens and seems to genuinely care.

5.00 out of 5 5.0 out of 5

Reviewed on 06/09/2026

Dr Scales is very caring and listens very carefully

5.00 out of 5 5.0 out of 5

Reviewed on 06/04/2026

Dr. Lori scales and the Mount Washington Norton team really give us good quality care and seem to want to help us maintain optimal health. Thanks, team Norton s Mount Washington

5.00 out of 5 5.0 out of 5

Reviewed on 05/21/2026

Dr Scales is amazing

5.00 out of 5 5.0 out of 5

Reviewed on 04/29/2026

Dr Scales goes above and beyond! She is awesome and so smart

5.00 out of 5 5.0 out of 5

Reviewed on 04/28/2026

Good

5.00 out of 5 5.0 out of 5

Reviewed on 04/24/2026

Dr Scales is the best doctor I have. She is patient and answers all my questions. She is sincere and caring.

5.00 out of 5 5.0 out of 5

Reviewed on 04/11/2026

Everything was a good experience

5.00 out of 5 5.0 out of 5

Reviewed on 04/03/2026

Dr Scales is a wonderful caring Dr. She always listens and remembers my issues every time I see her. I have trusted her care for yrs. She's the best.

5.00 out of 5 5.0 out of 5

Reviewed on 04/01/2026

I have talkwd about & recommendwd' Dr. Scales for years and hwr willingness to work with & include you on your care. Unfortunately, she hasn't been accepting new patients for years now.

4.00 out of 5 4.0 out of 5

Reviewed on 03/31/2026

Dr. Scales is awesome and I only like seeing her, she cares about and tries to help me

4.00 out of 5 4.0 out of 5

Reviewed on 03/23/2026

Listened and asked additional questions so he could reply appropriately

5.00 out of 5 5.0 out of 5

Reviewed on 03/23/2026

Very good

5.00 out of 5 5.0 out of 5

Reviewed on 03/18/2026

Always excellent care.

5.00 out of 5 5.0 out of 5

Reviewed on 02/28/2026

Dr. Scales and her associates are top notch. Nice job here.

5.00 out of 5 5.0 out of 5

Reviewed on 02/15/2026

My family has seen Dr Scales for many years and we all have been very fortunate to have such a professional,knowledgeable and caring Doctor.

5.00 out of 5 5.0 out of 5

Reviewed on 02/13/2026

Dr Scales is the best doctor I have seen

5.00 out of 5 5.0 out of 5

Reviewed on 02/11/2026

Excellent

5.00 out of 5 5.0 out of 5

Reviewed on 02/07/2026

Dr Scales is beyond amazing!!!! I am so very thankful she is my provider. Attentive, caring and supportive in all situations.

5.00 out of 5 5.0 out of 5

Reviewed on 02/02/2026

I felt heard and she had suggestions to allievate issues without extreme solutions.


Insurance

  • Aetna
  • Aetna Better Health
  • Aetna Medicare Advantage
  • Ambetter from MHS
  • Ambetter from WellCare of Kentucky
  • Anthem
  • Anthem Kentucky Medicaid
  • Anthem MediBlue HMO/PPO
  • Anthem Pathway
  • Anthem Pathway Transition
  • CareSource Indiana Medicaid
  • CareSource Marketplace Kentucky and Indiana
  • Cigna
  • CorVel
  • Coventry
  • Encore
  • Essence
  • First Health Group Corp. (First Health)
  • UofL Health – Frazier Rehabilitation Institute
  • HealthSmart
  • Hosparus
  • Humana Medicare
  • Humana Medicaid
  • Indiana Medicaid
  • Indiana Medicare
  • Indiana Health Network
  • Kentucky Medicaid
  • Kentucky Medicare
  • MDwise
  • MHS
  • Molina Healthcare
  • MultiPlan
  • Passport Health Plan Kentucky MCO
  • Passport Marketplace
  • Provider Net/OMCA
  • Sagamore
  • Signature Advantage
  • SIHO
  • TRICARE Humana Military
  • United Healthcare
  • United Healthcare Community Plan Indiana and Kentucky
  • United Healthcare Medicare Advantage
  • Veterans Affairs (VA)
  • WellCare
  • WellCare of Kentucky Medicaid (Kentucky MCO)
  • WellCare Medicare
  • Wellpath
  • Workers’ Compensation
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