
Highlights
Age Groups Seen
- Pediatrics
- Teenagers
- Adults
Languages
- English
Gender
FemaleVideo
Locations
- Norton Community Medical Associates - Highlands
- 2470 Bardstown Road, Suite A, Louisville, KY 40205
- Get Directions
- phone: 502-454-9151
- fax: 502-454-8313
Expertise
Education
- Medical Education: University of Kentucky College of Nursing, Doctor of Nursing Practice, 2020
Insurance
- Aetna
- Aetna Better Health
- Aetna Medicare Advantage
- Ambetter from MHS
- Ambetter from WellCare of Kentucky
- Anthem
- Anthem Indiana Medicaid
- Anthem MediBlue HMO/PPO
- Anthem Pathway
- Anthem Pathway Transition
- CareSource Indiana Medicaid
- CareSource Marketplace Kentucky and Indiana
- Cigna
- CorVel
- Coventry
- Encore
- Essence
- First Health Group Corp. (First Health)
- HealthSmart
- Hosparus
- Humana Medicaid
- Humana Medicare
- Indiana Health Network
- Indiana Medicaid
- Indiana Medicare
- Kentucky Medicaid
- Kentucky Medicare
- MDwise
- MHS
- Molina Healthcare
- MultiPlan
- Passport Health Plan Kentucky MCO
- Passport Marketplace
- Provider Net/OMCA
- Sagamore
- Signature Advantage
- SIHO
- TRICARE Humana Military
- United Healthcare
- United Healthcare Community Plan Indiana and Kentucky
- United Healthcare Medicare Advantage
- UofL Health – Frazier Rehabilitation Institute
- Veterans Affairs (VA)
- WellCare
- WellCare Medicare
- WellCare of Kentucky Medicaid (Kentucky MCO)
- Wellpath
- Workers’ Compensation
Ratings & Reviews
4.9 out of 5
183 ratings, 61 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 2/19/2026
Good
- 5 out of 5 starsReviewed on 2/13/2026
De. Motto and the team were really great!!
- 5 out of 5 starsReviewed on 2/11/2026
NP Lauren Motto is thorough in her questions, insights, and recommendations, as well as being very comfortable to talk with.
- 5 out of 5 starsReviewed on 2/4/2026
Lauren Motto is very caring person who listens.
- 5 out of 5 starsReviewed on 1/22/2026
Lauren has always been prepared and knowledgeable about my medical history and kind and compassionate when I see her
- 5 out of 5 starsReviewed on 1/22/2026
My provider was wonderful and took ample amount of time to listen to my concerns and review blood test results.
- 5 out of 5 starsReviewed on 1/9/2026
I love Lauren, she is AWESOME
- 5 out of 5 starsReviewed on 1/3/2026
She had reviewed my files and blood work before I entered the exam room and was well prepared to discuss my health history and test results.
- 5 out of 5 starsReviewed on 1/2/2026
Very positive experience.
- 5 out of 5 starsReviewed on 1/2/2026
Lauren Motto is an excellent provider.
- 5 out of 5 starsReviewed on 12/17/2025
She's very good!
- 5 out of 5 starsReviewed on 12/16/2025
I am fortunate to have Lauren as my provider and I appreciate her care in following up about things that are of concern.
- 5 out of 5 starsReviewed on 12/14/2025
Very professional. Friendly.
- 5 out of 5 starsReviewed on 12/10/2025
Lauren, Kamika, and all the staff are marvelous.
- 5 out of 5 starsReviewed on 12/9/2025
Lauren is great! I am grateful to have her as my PCP. Couldn't ask for more!
- 5 out of 5 starsReviewed on 11/30/2025
Very good team all the way around .
- 5 out of 5 starsReviewed on 11/18/2025
Im very pleased with my first visit.
- 5 out of 5 starsReviewed on 11/8/2025
Lauren Motto is a amazingly professional and knowledgeable health care provider.
- 5 out of 5 starsReviewed on 11/6/2025
She's excellent.
- 5 out of 5 starsReviewed on 11/5/2025
Lauren showed an incredible display of patience, being super quick on the uptake and deep listening as opposed to passive or selective it seemed. All of this made a pretty remarkable impression for me given a majority of my own prior healthcare experiences generally skewing being met with a certain level of the classic "i'm a doctor and you don't know anything" sort of ego preserving attitude. Lauren wasn't hesitant to look things up in real time without making me feel like I was waisting her time and really seemed to have a genuine curiosity about all of the health related topics and questions we covered. Also shoutout to [...] -- couldn't have asked for a better intro to the team
- 5 out of 5 starsReviewed on 10/30/2025
She was great!
- 5 out of 5 starsReviewed on 10/30/2025
Lauren Motto is a kind, compassionate, and knowledgeable provider who genuinely cares about her patients. It is easy to talk to her, discuss options, and come up with a clear game plan for all my medical needs. Norton is lucky to have such a provider on their staff.
- 5 out of 5 starsReviewed on 10/28/2025
Lauren Moto is a wonderful caregiver, I wouldn't trade her for anything
- 5 out of 5 starsReviewed on 10/18/2025
I appreciated the clarity when explaining my lab results and references to my past lab result history. I also appreciated being able to talk about minor health concerns without feeling rushed.
- 5 out of 5 starsReviewed on 10/10/2025
She is knowledgeable and seems to really care about me and what's going on she always listens to what I have to say
- 5 out of 5 starsReviewed on 10/8/2025
She is great
- 5 out of 5 starsReviewed on 10/8/2025
Lauren Motto is awesome!
- 5 out of 5 starsReviewed on 10/8/2025
Lauren is very caring, interested and knowledgable. I never feel rushed and she always listens.
- 5 out of 5 starsReviewed on 10/6/2025
Lauren Motto and everyone at this practice are outstanding medical providers and extremely responsive, kind and supportive in every way.
- 5 out of 5 starsReviewed on 10/2/2025
Quick and efficient.
- 5 out of 5 starsReviewed on 9/30/2025
Excellent service
- 5 out of 5 starsReviewed on 9/19/2025
Excellent care!!!
- 3 out of 5 starsReviewed on 9/13/2025
Very nice person great provider wonderful service thanks .
- 5 out of 5 starsReviewed on 9/6/2025
Love Love Love my provider and her team.
- 5 out of 5 starsReviewed on 9/2/2025
I'm very happy with Dr. Motto and her handling of my care. The office is always upbeat and friendly.
- 5 out of 5 starsReviewed on 9/1/2025
First visit, very pleased!
- 5 out of 5 starsReviewed on 8/20/2025
Love Lauren!!!!
- 5 out of 5 starsReviewed on 8/17/2025
She's the best. Thoughtful, considerate, knowledgeable, helpful.
- 5 out of 5 starsReviewed on 8/7/2025
My care has been consistently exceptional .
- 5 out of 5 starsReviewed on 8/2/2025
Seemed to care about me, listened to me and answered my questions
- 5 out of 5 starsReviewed on 7/27/2025
I was squeezed in and was very thankful. Lauren was just great
- 5 out of 5 starsReviewed on 7/15/2025
Excellent listener. Very thoughtful. Great job breaking down her responses in a simple way for me to understand.
- 5 out of 5 starsReviewed on 7/12/2025
Lauren and the team at this location are professional,respectful, friendly, caring and reassuring
- 5 out of 5 starsReviewed on 7/11/2025
Staff excellent as always. Lauren Motto excellent as always.
- 5 out of 5 starsReviewed on 7/9/2025
She very very nice
- 5 out of 5 starsReviewed on 6/27/2025
Lauren was very thorough and an excellent listener. I appreciated her comprehensiveness when getting to know me as a new patient.
- 5 out of 5 starsReviewed on 6/23/2025
Lauren Motto is an excellent practitioner. It was always a pleasure to see her, and she is very thorough.
- 5 out of 5 starsReviewed on 6/16/2025
I am grateful for the quality of care Lauren Motto has given me. She is thorough, supportive and always pleasant.
- 5 out of 5 starsReviewed on 6/15/2025
Knowledgable, , thorough, empathetic.
- 5 out of 5 starsReviewed on 6/11/2025
Great office and Lauren Motto is awesome. [...]
- 5 out of 5 starsReviewed on 6/5/2025
Lauren Motto is excellent. I'm grateful that she spent so much time with me and was so helpful.
- 5 out of 5 starsReviewed on 5/30/2025
Lauren was great. She was able to reference information from our check that was a year prior.
- 5 out of 5 starsReviewed on 5/28/2025
It was a great first visit to this practice! Everyone was so friendly and professional and I felt 'seen.'
- 5 out of 5 starsReviewed on 5/22/2025
This past experience was pleasant and helpful. They apologized for the lack of adequate response from my last visit. I really like Lauren. She smoothed everything over and I left satisfied.
- 5 out of 5 starsReviewed on 5/15/2025
Care and care was great
- 5 out of 5 starsReviewed on 5/9/2025
I am new to the area. This was my first visit and I was very impressed with the service.
- 5 out of 5 starsReviewed on 5/2/2025
Lauren is very professional and listens to me. Everyone is very pleasant
- 5 out of 5 starsReviewed on 4/30/2025
Lauren Motto provides great service. Is very thorough.
- 5 out of 5 starsReviewed on 4/29/2025
She is excellent
- 5 out of 5 starsReviewed on 4/26/2025
Lauren Motto is excellent. Really appreciate her approach to health care.
- 5 out of 5 starsReviewed on 4/17/2025
Overall Super