
Highlights
Age Groups Seen
- Adults
Languages
- English
Gender
FemaleAbout Lacey A Conway
Biography/ Philosophy of Care
Lacey Conway, APRN has spent most of her life in Louisville, KY prior to relocating to Bardstown, KY where she now provides preventive and sick care at the Norton Community Medical Associates – Bardstown location. Lacey completed her undergraduate BSN at the University of Louisville. Afterward, she worked for six years as a registered nurse
Lacey has experience as an RN in the Emergency Department and with Labor and Delivery. She earned her Master’s Degree in the Family Nurse Practitioner program from Spalding University in 2019. She is certified in Family Medicine and enjoys caring for all ages, from newborn to elderly. Her personal mission is to provide quality health care for all and is eager to grow with what she believes to be the best small town in America.
Video
Locations
- Norton Community Medical Associates - Westport Plaza
- 9451 Westport Road, Suite 122B, Louisville, KY 40241
- Get Directions
- phone: 502-855-7320
- fax: 502-855-7321
- Norton Community Medical Associates - Bardstown KY
- 106 West John Rowan Boulevard, Suite E, Bardstown, KY 40004
- Get Directions
- phone: 502-350-4799
- fax: 502-350-4798
Expertise
Education
- Medical Education: Spalding University, Master of Science in Nursing, 2020
Insurance
- Aetna
- Aetna Better Health
- Aetna Medicare Advantage
- Ambetter from MHS
- Ambetter from WellCare of Kentucky
- Anthem
- Anthem Indiana Medicaid
- Anthem MediBlue HMO/PPO
- Anthem Pathway
- Anthem Pathway Transition
- CareSource Indiana Medicaid
- CareSource Marketplace Kentucky and Indiana
- Cigna
- CorVel
- Coventry
- Encore
- Essence
- First Health Group Corp. (First Health)
- HealthSmart
- Hosparus
- Humana Medicaid
- Humana Medicare
- Indiana Health Network
- Indiana Medicaid
- Indiana Medicare
- Kentucky Medicaid
- Kentucky Medicare
- MDwise
- MHS
- Molina Healthcare
- MultiPlan
- Passport Health Plan Kentucky MCO
- Passport Marketplace
- Provider Net/OMCA
- Sagamore
- Signature Advantage
- SIHO
- TRICARE Humana Military
- United Healthcare
- United Healthcare Community Plan Indiana and Kentucky
- United Healthcare Medicare Advantage
- UofL Health – Frazier Rehabilitation Institute
- Veterans Affairs (VA)
- WellCare
- WellCare Medicare
- WellCare of Kentucky Medicaid (Kentucky MCO)
- Wellpath
- Workers’ Compensation
Ratings & Reviews
4.8 out of 5
181 ratings, 64 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 2/28/2026
Excellent experience!
- 5 out of 5 starsReviewed on 2/26/2026
Love our provider [...]
- 5 out of 5 starsReviewed on 2/25/2026
Good experience
- 5 out of 5 starsReviewed on 2/25/2026
Lacey is amazing! Her expertise and her easy going personality make her such an asset to the Norton Community.
- 5 out of 5 starsReviewed on 2/19/2026
Wonderful doctor
- 5 out of 5 starsReviewed on 2/7/2026
This was my first visit because Of insurance changesI had to find a new primary. This was a very comfortable and satisfying visit
- 5 out of 5 starsReviewed on 2/5/2026
Excellent experience
- 5 out of 5 starsReviewed on 1/31/2026
Lacey & Mackenzie make a great team!
- 5 out of 5 starsReviewed on 1/28/2026
Always attentive, listens to my needs and takes into consideration my concerns.
- 5 out of 5 starsReviewed on 1/26/2026
I have never received such in depth care from a medical provider. I left feeling heard and for the first time in my life hopeful to get the help and support I need.
- 5 out of 5 starsReviewed on 1/25/2026
Lacey is the best!
- 5 out of 5 starsReviewed on 1/24/2026
I absolutely love Lacey. I came Bardstown to visit her practice.
- 5 out of 5 starsReviewed on 1/22/2026
Lacey is amazing
- 5 out of 5 starsReviewed on 1/21/2026
Lacey is excellent
- 5 out of 5 starsReviewed on 12/11/2025
Lacey was kind, caring and a good listener. I needed a new Primary Care Provider and I think I have found one!
- 5 out of 5 starsReviewed on 12/10/2025
I noticed a lot! The minute anyone walks in they are greeted! The staff is very patient!
- 5 out of 5 starsReviewed on 12/5/2025
This was my first experience at Norton and I don't think I could have asked for a better experience. Very pleased with the interaction I had
- 5 out of 5 starsReviewed on 11/5/2025
My first visit with her, she was very thorough and showed concern about me.
- 4 out of 5 starsReviewed on 11/3/2025
My favorite primary care provider ever
- 5 out of 5 starsReviewed on 10/24/2025
I'm pleased with prompt and courteous service. Everyone is very positive and support you.
- 5 out of 5 starsReviewed on 10/19/2025
The office was so accommodating when I needed to be seen for an acute illness. Everyone was so kind, clear with how long the testing would take to run and quick to provide results/prescriptions needed. Lacey is so thorough, kind and spent tons of time discussing treatment options.
- 5 out of 5 starsReviewed on 10/1/2025
Lacey is amazing.
- 5 out of 5 starsReviewed on 9/26/2025
Very caring and understand regarding past due tests needed, as well as emotional/mental distress I have been under
- 5 out of 5 starsReviewed on 9/24/2025
She was kind, patient, understanding and accommodating for all of my needs. This was an initial appointment to establish a new primary care provider and she and her staff were wonderful and made me feel at ease.
- 5 out of 5 starsReviewed on 9/22/2025
This office was amazing I was referred here by Missy Justice. And Lacey Conway and Mackinzee did a great job job of making this visit easy as it was my first visit to a doctor in 15 years.
- 5 out of 5 starsReviewed on 9/19/2025
[...]. She is as good as [...] and I feel truly blessed that she will be taking care of me for the remainder of my life
- 5 out of 5 starsReviewed on 9/17/2025
The way Lacey Conway explains what every lab test is for and the results is amazing. I've never had a provider to explain in detail what each lab was for.
- 5 out of 5 starsReviewed on 8/29/2025
Lacey is an amazing provider, thorough and kind!
- 5 out of 5 starsReviewed on 8/27/2025
Lacey is great!
- 5 out of 5 starsReviewed on 8/27/2025
She is amazing and gave excellent care.
- 5 out of 5 starsReviewed on 8/26/2025
Exelente
- 5 out of 5 starsReviewed on 8/20/2025
Lacey is very holistic and offers many thoughts about healthy living
- 5 out of 5 starsReviewed on 8/19/2025
Best nurse I have ever met.
- 5 out of 5 starsReviewed on 8/14/2025
Very good at communicating and listening to me. Awesome team all-around
- 5 out of 5 starsReviewed on 8/11/2025
Very professional, kind, and I am glad she is my PCP.
- 5 out of 5 starsReviewed on 8/1/2025
Extremely easy to talk to
- 5 out of 5 starsReviewed on 8/1/2025
Listened - most important factor for me
- 5 out of 5 starsReviewed on 7/27/2025
Lacey and her staff members are amazing!
- 5 out of 5 starsReviewed on 7/25/2025
She listens and acts on concerns
- 5 out of 5 starsReviewed on 7/25/2025
I am very pleased with crew taking care of me.
- 5 out of 5 starsReviewed on 7/16/2025
Lacey Conway was terrific!
- 5 out of 5 starsReviewed on 7/14/2025
Awesome as always!
- 5 out of 5 starsReviewed on 7/13/2025
Lacey Conway is a fantastic PA. [...]
- 5 out of 5 starsReviewed on 7/10/2025
[...] I had no trouble getting an appt with Lacy. She was absolutely AWESOME. She listened to me for a very long time without judgement, and had an immediate solution. We talked about the new medication she was prescribing and then what my follow-up would like look. Very thorough. I will definitely recommend her to anyone looking for a new primary dr. [...]
- 5 out of 5 starsReviewed on 7/3/2025
Friendly, caring & persuasive
- 5 out of 5 starsReviewed on 7/3/2025
Prompt and courteous help with wheelchair and getting to my car.
- 5 out of 5 starsReviewed on 6/26/2025
Excellent and very professional staff
- 5 out of 5 starsReviewed on 6/21/2025
Lacey is the best! She cares, listens, offers great recommendations and is non judgmental.
- 5 out of 5 starsReviewed on 6/17/2025
Lacey is fantastic! Personal yet professional, she takes the time to listen and hear any concerns. Very knowledgeable practitioner.
- 5 out of 5 starsReviewed on 6/14/2025
They are all so nice and helpful
- 5 out of 5 starsReviewed on 6/13/2025
The service there has always been wonderful.
- 5 out of 5 starsReviewed on 6/12/2025
Lacey was amazing the medical assistant that roomed me was fabulous. They have a great office manager and the receptionist was so sweet it was a great experience!
- 5 out of 5 starsReviewed on 6/12/2025
Lacey is awesome. She genuinely wants you to be healthy and seems to enjoy what she does. [...]
- 5 out of 5 starsReviewed on 6/6/2025
Very kind, patient, and understanding. Took the time to talk with me about all my concerns, and I felt very comfortable with her.
- 5 out of 5 starsReviewed on 6/6/2025
Lacey is the best provider I have ever had. Very knowledgeable and prompt.
- 4 out of 5 starsReviewed on 6/6/2025
Lacey, the newest practitioner I saw was excellent very tentative so she really was interested in me as very concerned about things I was telling her
- 5 out of 5 starsReviewed on 6/1/2025
The entire team here is outstanding. I recommend them to everyone I know.
- 5 out of 5 starsReviewed on 5/21/2025
Lacey was amazing. She listened to all of my issues and was very helpful.
- 5 out of 5 starsReviewed on 5/15/2025
Lacey was very respectful and empathetic when I told her that my brother had recently passed from cancer. She showed genuine concern for my physical and mental wellbeing, and also made some helpful suggestions for ways to cope with grief/trauma. I appreciated her professionalism and medical knowledge.
- 5 out of 5 starsReviewed on 5/12/2025
Lacey was amazing, she always listens to my concerns and shows she is there for me and my health. Her MA is amazing! She fast, communicative, and overall a super amazing MA
- 5 out of 5 starsReviewed on 5/8/2025
Lacey Conway takes time and listens to patients. The staff are very professional and kind.
- 5 out of 5 starsReviewed on 4/24/2025
Very pleased with her help and concern
- 5 out of 5 starsReviewed on 4/19/2025
Lacey is so easy to talk to. She was great about remembering concerns I brought up in my last visit and following up on these. I feel very well supported in my health with Lacey as my PCP.
- 5 out of 5 starsReviewed on 4/19/2025
Lacey is awesome! She has a great bedside manner and is very knowledgeable. She genuinely cares and you can tell. Her assistant was wonderful to work with also. My wife, daughter, and I all see her for our medical needs.