
Highlights
Age Groups Seen
- Adults
Languages
- English
Gender
FemaleVideo
Locations
- Norton Pain Management Associates - Pavillion
- 315 East Broadway, Suite 415, Louisville, KY 40202
- Get Directions
- phone: 502-629-5455
- fax: 502-629-4151
Expertise
Education
- Medical Education: University of Louisville School of Nursing, Master of Science in Nursing, 2014
Insurance
- Aetna
- Aetna Better Health
- Aetna Medicare Advantage
- Ambetter from MHS
- Ambetter from WellCare of Kentucky
- Anthem
- Anthem Indiana Medicaid
- Anthem MediBlue HMO/PPO
- Anthem Pathway
- Anthem Pathway Transition
- CareSource Indiana Medicaid
- CareSource Marketplace Kentucky and Indiana
- Cigna
- CorVel
- Coventry
- Encore
- Essence
- First Health Group Corp. (First Health)
- HealthSmart
- Hosparus
- Humana Medicaid
- Humana Medicare
- Indiana Health Network
- Indiana Medicaid
- Indiana Medicare
- Kentucky Medicaid
- Kentucky Medicare
- MDwise
- MHS
- Molina Healthcare
- MultiPlan
- Passport Health Plan Kentucky MCO
- Passport Marketplace
- Provider Net/OMCA
- Sagamore
- Signature Advantage
- SIHO
- TRICARE Humana Military
- United Healthcare
- United Healthcare Community Plan Indiana and Kentucky
- United Healthcare Medicare Advantage
- UofL Health – Frazier Rehabilitation Institute
- Veterans Affairs (VA)
- WellCare
- WellCare Medicare
- WellCare of Kentucky Medicaid (Kentucky MCO)
- Wellpath
- Workers’ Compensation
Ratings & Reviews
4.8 out of 5
255 ratings, 53 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 2/24/2026
Always great
- 4 out of 5 starsReviewed on 2/18/2026
Good
- 5 out of 5 starsReviewed on 2/14/2026
So kind and amazing! I really cannot say enough good things about her!
- 5 out of 5 starsReviewed on 2/4/2026
Good
- 5 out of 5 starsReviewed on 2/1/2026
Jennifer Kelly is always kind, caring and professional. I have confidence in her as my provider.
- 5 out of 5 starsReviewed on 1/27/2026
Great listener, with good advice concerning my health issues.
- 5 out of 5 starsReviewed on 1/26/2026
My provider is always great and listens to things I have too say. Thank you
- 5 out of 5 starsReviewed on 1/26/2026
She is always courteous with attention to all my concerns
- 5 out of 5 starsReviewed on 1/16/2026
Always very tentative and informed
- 5 out of 5 starsReviewed on 11/7/2025
Very professional respectful and caring
- 5 out of 5 starsReviewed on 11/2/2025
Jennifer is a great caregiver.She listens and gives out information on my care
- 5 out of 5 starsReviewed on 10/24/2025
Best
- 5 out of 5 starsReviewed on 10/17/2025
I love the staff at this office. Always respectful and very kind. I'm very happy to have dr Kelly for my pain management.
- 5 out of 5 starsReviewed on 10/15/2025
Dr. Verghis and his staff, always take great care of me...very personal staff, and I like that.
- 5 out of 5 starsReviewed on 10/9/2025
Always pleasant and caring. She explains every detail. She is never rusher and acts like she really cares about her patients.
- 5 out of 5 starsReviewed on 10/9/2025
Jennifer is always kind, helpful and professional. Also, Wendy, the assistant is very pleasant.
- 5 out of 5 starsReviewed on 10/5/2025
Very professional
- 5 out of 5 starsReviewed on 10/3/2025
I always believe that Jennifer has my best healthcare interests in mind when she is providing care.
- 5 out of 5 starsReviewed on 10/1/2025
This visit went as expected without problems.
- 5 out of 5 starsReviewed on 9/30/2025
Great
- 5 out of 5 starsReviewed on 9/27/2025
I am very pleased with Jennifer Kelly
- 5 out of 5 starsReviewed on 9/17/2025
Jennifer is very efficient & covers everything. No stone unturned. She deserves more miney
- 5 out of 5 starsReviewed on 9/12/2025
They are they are the best
- 5 out of 5 starsReviewed on 9/6/2025
She cares about how I'm feeling. How my pain level is doing. Ask me can she help with anything else when we finish. She is the best!
- 5 out of 5 starsReviewed on 9/6/2025
Dr. Kelly is always kind and helpful
- 5 out of 5 starsReviewed on 9/5/2025
Jennifer Kelly is absolutely the best and caring doctor! She is always so kind and understands my severe pain. I am blessed that Jennifer Kelly takes care of me.
- 5 out of 5 starsReviewed on 9/3/2025
Courteous, friendly, and efficient.
- 5 out of 5 starsReviewed on 8/29/2025
I have great respect for Jennifer Kelly. She is interested in my issues and speaks to me as though she respects me as well. I enjoy time with Ms. Kelly.
- 5 out of 5 starsReviewed on 8/27/2025
This provider goes over my back issues and need for epidural. Plus also helps finding a provider for other specialists for shoulder and wrist issues
- 5 out of 5 starsReviewed on 8/26/2025
Jennifer, is always caring and kind. She takes the time to listen during your visit.
- 5 out of 5 starsReviewed on 8/24/2025
Jennifer Kelly did a really nice job checking with me about everything before my injection appointment. She made sure we considered all important items. [...]
- 5 out of 5 starsReviewed on 8/21/2025
Excellent provider! She carefully listened and truly understood my medical complain then expeditiously ordered the necessary prescription and procedure to relieve me of my pain.
- 5 out of 5 starsReviewed on 8/9/2025
All is good
- 5 out of 5 starsReviewed on 8/9/2025
Wonderful staff and Jennifer is awesome!!
- 5 out of 5 starsReviewed on 8/7/2025
I really like this provider, [...]
- 5 out of 5 starsReviewed on 8/4/2025
Excellent service
- 5 out of 5 starsReviewed on 7/24/2025
Always taken very good care of by all team members and is much appreciated by my wife and I Thank you
- 5 out of 5 starsReviewed on 7/22/2025
Jennifer Kelly is THE BEST at patient care and attention.
- 5 out of 5 starsReviewed on 6/15/2025
Always kind, caring, knowledgeable and professional.
- 5 out of 5 starsReviewed on 6/8/2025
She was great
- 5 out of 5 starsReviewed on 5/31/2025
Very good..the best
- 5 out of 5 starsReviewed on 5/27/2025
Always thorough.
- 5 out of 5 starsReviewed on 5/26/2025
Jennifer Kelly is very professional and very helpful [...]
- 5 out of 5 starsReviewed on 5/23/2025
Jennifer is very caring, friendly, & thorough.
- 5 out of 5 starsReviewed on 5/22/2025
Very helpful when I brought up issues of von et
- 5 out of 5 starsReviewed on 5/21/2025
Jennifer Kelly is the absolute best! I see her about my spinal stenosis in my cervical and lumbar. She is always getting me the best for me to alleviate the pain. She is very kind, caring and concerned.
- 5 out of 5 starsReviewed on 5/19/2025
This is one of the best run Dr's office I go to. It is very well run
- 5 out of 5 starsReviewed on 5/17/2025
Jennifer Kelly is wonderful, welcoming, very informative.
- 5 out of 5 starsReviewed on 5/5/2025
Awesome provider, listens well, empathizes.
- 5 out of 5 starsReviewed on 5/1/2025
Jennifer is absolutely the best. Kind, caring and always a pleasure.
- 5 out of 5 starsReviewed on 4/26/2025
I was delayed fir my appointment time because of transportation was stuck in traffic, appreciated they worked me in for being late
- 5 out of 5 starsReviewed on 4/21/2025
Everyone was courteous and helpful
- 5 out of 5 starsReviewed on 4/19/2025
Jennifer shows true care and compassion