Handel A Jones , MD
Family Medicine
Accepting New Patients
4.8 of 5 stars
184 Ratings, 70 Reviews
University of Louisville School of Medicine
Residency, Family Medicine, 2016
Medical Education, Doctor of Medicine, 2013
4.80 out of 5 4.8 of 5 stars — 184 Ratings, 70 Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Reviewed on 06/28/2026
Dr. Handl Jones is exceptional in all of his recommendations and listening to my input and he is very quick to request for prescriptions refills. Very knowledgeable and helpful in advice following results from hospital visit to blood work to my personal input.
Reviewed on 06/18/2026
Very happy with Norton your office
Reviewed on 06/17/2026
I had a very good experience with Dr. Jones. He answered all my questions and asked about my last hospital stay and was very anxious to know how I am doing and feeling now.
Reviewed on 06/12/2026
As someone who has always dreaded doctors visits, I no longer do after switching to this physician and office. Dr. Jones is kind and knowledgeable. My appointments are quick and efficient, but he also always spends time listening to my issues and talking me through them.
Reviewed on 06/11/2026
Very precise
Dr. Jones is very thorough and detailed in all aspects of what he does. He takes extra time to ask questions and answer questions. His demeanor is very kind and honest.
Reviewed on 06/09/2026
Dr.Jones is a good doctor n I feel he actually cares about me. U guys r lucky to have him. Prior Authorization is really the only bad experience I've I had.
Reviewed on 06/01/2026
Always listens and has good recommendations. Very polite and answers all questions.
Reviewed on 05/27/2026
Dr. Hendel Jones was great, great bedside manner. He took the time to discuss my labs and I felt that he cared about me. A+
Reviewed on 04/02/2026
Dr. Jones is always great to work with
Reviewed on 03/25/2026
Dr. Jones is excellent!
Reviewed on 03/20/2026
Dr Jones is the best Doctor I ever had, he is kind, caring, knowledgeable and patient with me answer my questions, I never feel rushed or like I have to be in a hurry.. He understands my pain level and diabetes, he really cares for my wellbeing as his patient I really appreciate and respect him..
Reviewed on 03/18/2026
Dr Jones is always thorough and caring
Reviewed on 02/27/2026
Dr Jones addresses all of my concerns and emphasizes that I need to continue practicing healthy habits, diet, exercise, medications, etc
Reviewed on 02/24/2026
Outstanding - please see comments in 1st section
Reviewed on 02/11/2026
Excellent physician with a good bedside manner
Reviewed on 02/07/2026
Dr. Jones is very efficient and and ready to help with any request
Reviewed on 02/04/2026
Dr Jones is the best!
Reviewed on 01/29/2026
Friendly and professional staff from hello to goodbye.
Reviewed on 01/18/2026
I have access to my doctor Jones on MyChart. He always responds no issues. I love my doctor I followed him to his location and it's a long drive but it's worth it.
Reviewed on 01/16/2026
Dr Jones is excellent
Reviewed on 01/15/2026
The best facility I've ever been to. Everyone is very nice and friendly. A lot of care in there performance. Very comfortable experience and I have big anxiety about going to the doctor.
Reviewed on 01/04/2026
[...]We were so pleased with Dr Jones! He truly listened to our concerns with compassion, care and intellect.[...]
Reviewed on 12/27/2025
The staff are wonderful and kind
Reviewed on 12/12/2025
Dr Jones has always answered every question no matter what it is pertaining to and made sure that I had answers to all of the questions and understood before I left the office. I have seen a few Doctors in my life, and not one of them stopped to ask me how I was doing until I seen Dr.Jones and he never fails to ask me how I'm doing. He Is a Brilliant, kind, caring Doctor he helped me through a tough time in regards to my leg, my grand daughter.
Reviewed on 12/06/2025
I'm very happy with Dr. Jones
Reviewed on 12/04/2025
Dr Jones is a wonderful and well informed Dr and I would recommend him to anyone.
A very good Doctor! We need more like Dr. Jones!!
Love Dr Jones
Reviewed on 11/28/2025
I wish that he could be cloned. He is a stupendous PCP.
Dr Jones is fantastic !! He is very thorough and always willing to answer any questions or concerns I have.
Reviewed on 11/27/2025
He is very courteous, listens, asks me questions, and usually has general concerns.
Reviewed on 11/23/2025
Dr. Jones has taken very good care of me and my family. I would not see any other general practitioner, but Dr. Jones.
Reviewed on 11/21/2025
Dr Jones is always responsive to my concerns and has always answered my questions.
Reviewed on 11/20/2025
Dr Jones always comes into the office well prepared about my health issues.
Reviewed on 11/19/2025
Very helpful, worked me in on very short notice, addressed issues completely
Dr Jones is very personable, professional, and knowledgeable
Reviewed on 11/07/2025
He is exceptionally kind.
Reviewed on 11/06/2025
Dr. Jones is attentive to my concerns and needs. He explains things in a way that is easy to understand. My state of health is continuously getting better thanks to Dr. Jones. I hated going to the doctor and avoiding going however after being under Dr. Jones I understand the importance of regular visits and make all my appointments happily.
Reviewed on 11/04/2025
They actually saw me before my appointment time.
Reviewed on 10/29/2025
Great doctor
Reviewed on 10/20/2025
Great staff!
Reviewed on 10/19/2025
Dr. Jones is an excellent provider. I'm extremely happy he is my PCP!
He is amazing, I loved how he explained everything. He was very friendly
Reviewed on 10/17/2025
Dr. Handel Jones, that is who my doctor is and I couldn't be more pleased then I am with him. He listens to me he talks to me, and amazingly remember things he's polite he's courteous and he cares. He has heart. He's just the best and that is my honest opinion I put my life in his hands, knowing I have the best healthcare available
This is the best experience I've ever had with a doctor or doctors office
Reviewed on 10/16/2025
This Dr Handel Jones and staff are exceptional as we come from Indiana to see this provider. He is knowledgeable and very professional and caring. Keep hiring wonderful doctors as he is along with excellent staff!
Reviewed on 10/10/2025
This was a new patient visit. The doctor listened attentively, and thoughtfully made recommendations bases upon my medical preferences.
Reviewed on 10/08/2025
Everyone was Great
Reviewed on 10/06/2025
They blew my vein while taken blood. It's a common accurance.
Reviewed on 10/04/2025
[...[. Crestwood has been a blessing in more ways than just 1. They always go above and beyond. I specifically love their professionalism and personable approach. Feels like family every trip to their office.
Reviewed on 09/28/2025
Dr. Jones has been very responsive when I have had questions. Getting prescription refills sent in has been quick. Very pleased so far.
Reviewed on 09/24/2025
A great doctor.
Reviewed on 09/21/2025
Love my doc
Reviewed on 09/19/2025
My Provider and his staff are wonderful.
I always receive excellent care from Dr Jones and the nursing staff. I do and will continue to recommend his office to family and friends (even strangers) He cares for my concerns as a patient and and 62 year old I feel really confident that I get the best care from Dr Jones and the entire staffI don't know what I would or will do if I would lose him as my Doctor
Reviewed on 09/17/2025
Dr. Jones is very professional and I consider an excellent resource for all my healthcare needs. He is very intensive and informative
I really appreciate that Dr. Jones is truly concerned with my overall health condition and goes beyond the normal to make sure that I receive the best of care.
Reviewed on 09/16/2025
Dr. Jones is very professional and very informative. He has a very good manner with his patient overall a very good practice. Happy patient [...]
Reviewed on 09/12/2025
Dr. Jones is a very caring and trustworthy and respectful doctor.
Reviewed on 09/11/2025
Dr. Jones was very thorough. Listen to what I had to say showed me my x-rays and explained everything about them. I was very satisfied with everything at this visit.
Reviewed on 09/06/2025
My provider is intelligent, and I'm confident he has my best interest at hand.
Reviewed on 09/01/2025
Dr. Handel Jones and the staff at the Norton Community Medical Associates in Crestwood are outstanding. Excellent care, kind, friendly, compassionate and thorough. Very good follow up and monitoring of tests and labs ordered.
Reviewed on 08/29/2025
Dr Handel Jones is great and I have NO interest in going anywhere else
Reviewed on 08/26/2025
Dr Jones is an excellent provider. I feel very fortunate to be in his care.
Great provider
Reviewed on 08/19/2025
Dr Jones is a very good listener & staff also listen well & friendly. I Feel Dr. Jones is my friend who's a Dr.
Reviewed on 08/16/2025
Great provider! Would not want to loose him.
Reviewed on 08/15/2025
This provider is excellent,
Reviewed on 08/08/2025
Always on time, respectful and knowledgeable
For non-life threatening injury or illness. X-ray and rapid testing available (all ages).
Virtual visits for minor illnesses or health concerns (2 years and older).
For sick visits, sports/ camp physicals, vaccine and more (12 months and older).
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