
Highlights
Age Groups Seen
- Adults
Languages
- English
Gender
MaleAbout Handel A Jones
Biography/ Philosophy of Care
Dr. Jones, who is board certified in family medicine, is a member of the American Academy of Family Physicians and the Greater Louisville Medical Society.
A native of Ibadan, Nigeria, he enjoys playing music, traveling, and watching and playing basketball, baseball and football.
Video
Locations
- Norton Community Medical Associates - Crestwood
- 6411 Veterans Memorial Parkway, Suite 100, Crestwood, KY 40014
- Get Directions
- phone: 502-241-8611
- fax: 502-241-4175
Expertise
Education
- Residency: University of Louisville School of Medicine, Family Medicine, 2016
- Medical Education: University of Louisville School of Medicine, Doctor of Medicine, 2013
Insurance
- Aetna
- Aetna Better Health
- Aetna Medicare Advantage
- Ambetter from MHS
- Ambetter from WellCare of Kentucky
- Anthem
- Anthem Indiana Medicaid
- Anthem MediBlue HMO/PPO
- Anthem Pathway
- Anthem Pathway Transition
- CareSource Indiana Medicaid
- CareSource Marketplace Kentucky and Indiana
- Cigna
- CorVel
- Coventry
- Encore
- Essence
- First Health Group Corp. (First Health)
- HealthSmart
- Hosparus
- Humana Medicaid
- Humana Medicare
- Indiana Health Network
- Indiana Medicaid
- Indiana Medicare
- Kentucky Medicaid
- Kentucky Medicare
- MDwise
- MHS
- Molina Healthcare
- MultiPlan
- Passport Health Plan Kentucky MCO
- Passport Marketplace
- Provider Net/OMCA
- Sagamore
- Signature Advantage
- SIHO
- TRICARE Humana Military
- United Healthcare
- United Healthcare Community Plan Indiana and Kentucky
- United Healthcare Medicare Advantage
- UofL Health – Frazier Rehabilitation Institute
- Veterans Affairs (VA)
- WellCare
- WellCare Medicare
- WellCare of Kentucky Medicaid (Kentucky MCO)
- Wellpath
- Workers’ Compensation
Ratings & Reviews
4.8 out of 5
236 ratings, 92 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 2/27/2026
Dr Jones addresses all of my concerns and emphasizes that I need to continue practicing healthy habits, diet, exercise, medications, etc
- 5 out of 5 starsReviewed on 2/24/2026
Outstanding - please see comments in 1st section
- 5 out of 5 starsReviewed on 2/11/2026
Excellent physician with a good bedside manner
- 5 out of 5 starsReviewed on 2/7/2026
Dr. Jones is very efficient and and ready to help with any request
- 5 out of 5 starsReviewed on 2/4/2026
Dr Jones is the best!
- 5 out of 5 starsReviewed on 1/29/2026
Friendly and professional staff from hello to goodbye.
- 5 out of 5 starsReviewed on 1/18/2026
I have access to my doctor Jones on MyChart. He always responds no issues. I love my doctor I followed him to his location and it's a long drive but it's worth it.
- 5 out of 5 starsReviewed on 1/16/2026
Dr Jones is excellent
- 5 out of 5 starsReviewed on 1/15/2026
The best facility I've ever been to. Everyone is very nice and friendly. A lot of care in there performance. Very comfortable experience and I have big anxiety about going to the doctor.
- 5 out of 5 starsReviewed on 1/4/2026
[...]We were so pleased with Dr Jones! He truly listened to our concerns with compassion, care and intellect.[...]
- 5 out of 5 starsReviewed on 12/27/2025
The staff are wonderful and kind
- 5 out of 5 starsReviewed on 12/12/2025
Dr Jones has always answered every question no matter what it is pertaining to and made sure that I had answers to all of the questions and understood before I left the office. I have seen a few Doctors in my life, and not one of them stopped to ask me how I was doing until I seen Dr.Jones and he never fails to ask me how I'm doing. He Is a Brilliant, kind, caring Doctor he helped me through a tough time in regards to my leg, my grand daughter.
- 5 out of 5 starsReviewed on 12/6/2025
I'm very happy with Dr. Jones
- 5 out of 5 starsReviewed on 12/4/2025
Love Dr Jones
- 5 out of 5 starsReviewed on 12/4/2025
Dr Jones is a wonderful and well informed Dr and I would recommend him to anyone.
- 5 out of 5 starsReviewed on 12/4/2025
A very good Doctor! We need more like Dr. Jones!!
- 5 out of 5 starsReviewed on 11/28/2025
Dr Jones is fantastic !! He is very thorough and always willing to answer any questions or concerns I have.
- 5 out of 5 starsReviewed on 11/28/2025
I wish that he could be cloned. He is a stupendous PCP.
- 5 out of 5 starsReviewed on 11/27/2025
He is very courteous, listens, asks me questions, and usually has general concerns.
- 5 out of 5 starsReviewed on 11/23/2025
Dr. Jones has taken very good care of me and my family. I would not see any other general practitioner, but Dr. Jones.
- 5 out of 5 starsReviewed on 11/21/2025
Dr Jones is always responsive to my concerns and has always answered my questions.
- 5 out of 5 starsReviewed on 11/20/2025
Dr Jones always comes into the office well prepared about my health issues.
- 5 out of 5 starsReviewed on 11/19/2025
Very helpful, worked me in on very short notice, addressed issues completely
- 4 out of 5 starsReviewed on 11/19/2025
Dr Jones is very personable, professional, and knowledgeable
- 5 out of 5 starsReviewed on 11/7/2025
He is exceptionally kind.
- 5 out of 5 starsReviewed on 11/6/2025
Dr. Jones is attentive to my concerns and needs. He explains things in a way that is easy to understand. My state of health is continuously getting better thanks to Dr. Jones. I hated going to the doctor and avoiding going however after being under Dr. Jones I understand the importance of regular visits and make all my appointments happily.
- 5 out of 5 starsReviewed on 11/4/2025
They actually saw me before my appointment time.
- 5 out of 5 starsReviewed on 10/29/2025
Great doctor
- 5 out of 5 starsReviewed on 10/20/2025
Great staff!
- 5 out of 5 starsReviewed on 10/19/2025
He is amazing, I loved how he explained everything. He was very friendly
- 5 out of 5 starsReviewed on 10/19/2025
Dr. Jones is an excellent provider. I'm extremely happy he is my PCP!
- 5 out of 5 starsReviewed on 10/17/2025
Dr. Handel Jones, that is who my doctor is and I couldn't be more pleased then I am with him. He listens to me he talks to me, and amazingly remember things he's polite he's courteous and he cares. He has heart. He's just the best and that is my honest opinion I put my life in his hands, knowing I have the best healthcare available
- 5 out of 5 starsReviewed on 10/17/2025
This is the best experience I've ever had with a doctor or doctors office
- 5 out of 5 starsReviewed on 10/16/2025
This Dr Handel Jones and staff are exceptional as we come from Indiana to see this provider. He is knowledgeable and very professional and caring. Keep hiring wonderful doctors as he is along with excellent staff!
- 5 out of 5 starsReviewed on 10/10/2025
This was a new patient visit. The doctor listened attentively, and thoughtfully made recommendations bases upon my medical preferences.
- 5 out of 5 starsReviewed on 10/8/2025
Everyone was Great
- 5 out of 5 starsReviewed on 10/6/2025
They blew my vein while taken blood. It's a common accurance.
- 5 out of 5 starsReviewed on 10/4/2025
[...[. Crestwood has been a blessing in more ways than just 1. They always go above and beyond. I specifically love their professionalism and personable approach. Feels like family every trip to their office.
- 5 out of 5 starsReviewed on 9/28/2025
Dr. Jones has been very responsive when I have had questions. Getting prescription refills sent in has been quick. Very pleased so far.
- 5 out of 5 starsReviewed on 9/24/2025
A great doctor.
- 5 out of 5 starsReviewed on 9/21/2025
Love my doc
- 5 out of 5 starsReviewed on 9/19/2025
My Provider and his staff are wonderful.
- 5 out of 5 starsReviewed on 9/19/2025
I always receive excellent care from Dr Jones and the nursing staff. I do and will continue to recommend his office to family and friends (even strangers) He cares for my concerns as a patient and and 62 year old I feel really confident that I get the best care from Dr Jones and the entire staffI don't know what I would or will do if I would lose him as my Doctor
- 5 out of 5 starsReviewed on 9/17/2025
Dr. Jones is very professional and I consider an excellent resource for all my healthcare needs. He is very intensive and informative
- 5 out of 5 starsReviewed on 9/17/2025
I really appreciate that Dr. Jones is truly concerned with my overall health condition and goes beyond the normal to make sure that I receive the best of care.
- 5 out of 5 starsReviewed on 9/16/2025
Dr. Jones is very professional and very informative. He has a very good manner with his patient overall a very good practice. Happy patient [...]
- 5 out of 5 starsReviewed on 9/12/2025
Dr. Jones is a very caring and trustworthy and respectful doctor.
- 5 out of 5 starsReviewed on 9/11/2025
Dr. Jones was very thorough. Listen to what I had to say showed me my x-rays and explained everything about them. I was very satisfied with everything at this visit.
- 5 out of 5 starsReviewed on 9/6/2025
My provider is intelligent, and I'm confident he has my best interest at hand.
- 5 out of 5 starsReviewed on 9/1/2025
Dr. Handel Jones and the staff at the Norton Community Medical Associates in Crestwood are outstanding. Excellent care, kind, friendly, compassionate and thorough. Very good follow up and monitoring of tests and labs ordered.
- 5 out of 5 starsReviewed on 8/29/2025
Dr Handel Jones is great and I have NO interest in going anywhere else
- 5 out of 5 starsReviewed on 8/26/2025
Dr Jones is an excellent provider. I feel very fortunate to be in his care.
- 5 out of 5 starsReviewed on 8/26/2025
Great provider
- 5 out of 5 starsReviewed on 8/19/2025
Dr Jones is a very good listener & staff also listen well & friendly. I Feel Dr. Jones is my friend who's a Dr.
- 5 out of 5 starsReviewed on 8/16/2025
Great provider! Would not want to loose him.
- 5 out of 5 starsReviewed on 8/15/2025
This provider is excellent,
- 5 out of 5 starsReviewed on 8/8/2025
Always on time, respectful and knowledgeable
- 5 out of 5 starsReviewed on 8/1/2025
Dr Jones is always attentive to my concerns and seriously considers my concerns and suggestions.
- 5 out of 5 starsReviewed on 7/25/2025
Great doctor and staff
- 5 out of 5 starsReviewed on 7/23/2025
Very professional mannerisms,, listens and explains exacts
- 5 out of 5 starsReviewed on 7/21/2025
Very friendly and accommodating. I had my two young children with me and they were very kind and patient.
- 5 out of 5 starsReviewed on 7/18/2025
The best doc all around.
- 5 out of 5 starsReviewed on 7/17/2025
Dr Jones is an extremely attentive and very caring doctor. He is always willing to listen to what I have to say, he explains everything on a level that I can understand and is very kind and nice and very respectful. He is definitely a Dr that I have Recomended to friends and neighbors and would not hesitate to recommend him to family.
- 5 out of 5 starsReviewed on 7/9/2025
Very prompt with all my medical needs
- 5 out of 5 starsReviewed on 6/27/2025
Very pleased!
- 5 out of 5 starsReviewed on 6/27/2025
Dr. Jones is very knowledgeable. He explains in a way I can understand. He is incredibly kind. My daughter is also a patient. I feel fortunate that he is our doctor.
- 5 out of 5 starsReviewed on 6/26/2025
I been with Dr Jones for several years. I like his bluntness, tell ke what's wrong and how to fix it. I love him for that.
- 5 out of 5 starsReviewed on 6/25/2025
Dr. Jones takes care of me and I have not one complaint if I'm worried about something or need a medication checked. I'm messaging him through my chart. My Care team of Dr. Jones at his nurse [...]. I feel like I've got the best of the best.
- 5 out of 5 starsReviewed on 6/21/2025
Doctor is a good doctor He's
- 5 out of 5 starsReviewed on 6/21/2025
Excellent knowledgeabke MD
- 4 out of 5 starsReviewed on 6/18/2025
Love my dr. And the nurses are amazing .
- 5 out of 5 starsReviewed on 6/12/2025
My entire experience was very pleasant.
- 5 out of 5 starsReviewed on 6/11/2025
Dr. Jones is always very knowledgeable and professional. He is very kind and easy to talk to.
- 5 out of 5 starsReviewed on 6/5/2025
Love this place
- 5 out of 5 starsReviewed on 5/26/2025
Very. Good.
- 5 out of 5 starsReviewed on 5/22/2025
Courteous, thorough, informative and always makes me feel seen.
- 5 out of 5 starsReviewed on 5/21/2025
Happy
- 5 out of 5 starsReviewed on 5/20/2025
Dr. Jones is a Good, well informed doctor
- 5 out of 5 starsReviewed on 5/20/2025
Always grateful
- 5 out of 5 starsReviewed on 5/17/2025
Dr. Jones is great. He listens to my concerns and takes time to explain things in a way I understand. He is very knowledgeable and a great doctor
- 5 out of 5 starsReviewed on 5/16/2025
A Grate Doctor and staff
- 5 out of 5 starsReviewed on 5/15/2025
Dr.Jones is the best PCP I have ever seen. He is an excellent doctor.
- 5 out of 5 starsReviewed on 5/15/2025
Dr Handel Jones is one of the finest physicians and knowledgeable about everything in my history of health. Caring and extremely one of the very best around!
- 5 out of 5 starsReviewed on 5/13/2025
I love our family doctor and all his staff. When he moved to different state we followed him because he is such a great doctor
- 5 out of 5 starsReviewed on 5/6/2025
They did their job !
- 5 out of 5 starsReviewed on 5/3/2025
Dr Jones was excellent.
- 5 out of 5 starsReviewed on 5/2/2025
Very experienced
- 5 out of 5 starsReviewed on 4/29/2025
Updated me with my lab results instantly. He made sure to let me know what they meant. He was the first provider to listen to me and not undermine how I felt. He replied to my lab results around 12:41am, please take care of yourself and get some rest too! Youre a fantastic provider who deserves some time to himself too.
- 5 out of 5 starsReviewed on 4/27/2025
Dr. Jones is efficient & caring.
- 5 out of 5 starsReviewed on 4/24/2025
My usual doctor was not avaliable so I saw Dr. Handel. He was so easy to talk to..like he was my regular doctor. I was at was at ease telling him my problem. He gave me treatment plan.
- 5 out of 5 starsReviewed on 4/22/2025
Dr. Jones is very efficient and attentive to questions and concerns
- 5 out of 5 starsReviewed on 4/22/2025
Everyone in office was very nice and helpful.