About

Handel A. Jones, M.D., earned a bachelor's degree from Purdue University, Lafayette, Indiana, and a medical degree for the University of Louisville, where he also completed his family medicine residency. Dr. Jones, who is board certified in family medicine, is a member of the American Academy of Family Physicians and the Greater Louisville Medical Society. A native of Ibadan, Nigeria, he enjoys playing music, traveling, and watching and playing basketball, baseball and football.

Locations



Expertise

Education

  • University of Louisville School of Medicine

    Residency, Family Medicine, 2016

  • University of Louisville School of Medicine

    Medical Education, Doctor of Medicine, 2013


Age Groups Seen

Age Groups Seen
Adults
Languages
English
Gender
Male

Reviews

4.80 out of 5 4.8 of 5 stars — 184 Ratings, 70 Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

provider listened carefully 4.80 out of 5 (4.8)
provider gave easy to understand instruction 4.90 out of 5 (4.9)
provider knew important medical history 4.80 out of 5 (4.8)
provider showed concern 4.90 out of 5 (4.9)
provider spent enough time with you 4.80 out of 5 (4.8)
provider rating 4.80 out of 5 (4.8)
provider explained things clearly 4.90 out of 5 (4.9)
likelihood of recommending this provider 4.90 out of 5 (4.9)
provider included you in decisions 4.90 out of 5 (4.9)
provider showed respect for what you said 4.90 out of 5 (4.9)
provider discussed treatment options 4.90 out of 5 (4.9)

5.00 out of 5 5.0 out of 5

Reviewed on 06/28/2026

Dr. Handl Jones is exceptional in all of his recommendations and listening to my input and he is very quick to request for prescriptions refills. Very knowledgeable and helpful in advice following results from hospital visit to blood work to my personal input.

5.00 out of 5 5.0 out of 5

Reviewed on 06/18/2026

Very happy with Norton your office

5.00 out of 5 5.0 out of 5

Reviewed on 06/17/2026

I had a very good experience with Dr. Jones. He answered all my questions and asked about my last hospital stay and was very anxious to know how I am doing and feeling now.

5.00 out of 5 5.0 out of 5

Reviewed on 06/12/2026

As someone who has always dreaded doctors visits, I no longer do after switching to this physician and office. Dr. Jones is kind and knowledgeable. My appointments are quick and efficient, but he also always spends time listening to my issues and talking me through them.

5.00 out of 5 5.0 out of 5

Reviewed on 06/11/2026

Very precise

5.00 out of 5 5.0 out of 5

Reviewed on 06/11/2026

Dr. Jones is very thorough and detailed in all aspects of what he does. He takes extra time to ask questions and answer questions. His demeanor is very kind and honest.

4.00 out of 5 4.0 out of 5

Reviewed on 06/09/2026

Dr.Jones is a good doctor n I feel he actually cares about me. U guys r lucky to have him. Prior Authorization is really the only bad experience I've I had.

5.00 out of 5 5.0 out of 5

Reviewed on 06/01/2026

Always listens and has good recommendations. Very polite and answers all questions.

5.00 out of 5 5.0 out of 5

Reviewed on 05/27/2026

Dr. Hendel Jones was great, great bedside manner. He took the time to discuss my labs and I felt that he cared about me. A+

5.00 out of 5 5.0 out of 5

Reviewed on 04/02/2026

Dr. Jones is always great to work with

5.00 out of 5 5.0 out of 5

Reviewed on 03/25/2026

Dr. Jones is excellent!

5.00 out of 5 5.0 out of 5

Reviewed on 03/20/2026

Dr Jones is the best Doctor I ever had, he is kind, caring, knowledgeable and patient with me answer my questions, I never feel rushed or like I have to be in a hurry.. He understands my pain level and diabetes, he really cares for my wellbeing as his patient I really appreciate and respect him..

5.00 out of 5 5.0 out of 5

Reviewed on 03/18/2026

Dr Jones is always thorough and caring

5.00 out of 5 5.0 out of 5

Reviewed on 02/27/2026

Dr Jones addresses all of my concerns and emphasizes that I need to continue practicing healthy habits, diet, exercise, medications, etc

5.00 out of 5 5.0 out of 5

Reviewed on 02/24/2026

Outstanding - please see comments in 1st section

5.00 out of 5 5.0 out of 5

Reviewed on 02/11/2026

Excellent physician with a good bedside manner

5.00 out of 5 5.0 out of 5

Reviewed on 02/07/2026

Dr. Jones is very efficient and and ready to help with any request

5.00 out of 5 5.0 out of 5

Reviewed on 02/04/2026

Dr Jones is the best!

5.00 out of 5 5.0 out of 5

Reviewed on 01/29/2026

Friendly and professional staff from hello to goodbye.

5.00 out of 5 5.0 out of 5

Reviewed on 01/18/2026

I have access to my doctor Jones on MyChart. He always responds no issues. I love my doctor I followed him to his location and it's a long drive but it's worth it.

5.00 out of 5 5.0 out of 5

Reviewed on 01/16/2026

Dr Jones is excellent

5.00 out of 5 5.0 out of 5

Reviewed on 01/15/2026

The best facility I've ever been to. Everyone is very nice and friendly. A lot of care in there performance. Very comfortable experience and I have big anxiety about going to the doctor.

5.00 out of 5 5.0 out of 5

Reviewed on 01/04/2026

[...]We were so pleased with Dr Jones! He truly listened to our concerns with compassion, care and intellect.[...]

5.00 out of 5 5.0 out of 5

Reviewed on 12/27/2025

The staff are wonderful and kind

5.00 out of 5 5.0 out of 5

Reviewed on 12/12/2025

Dr Jones has always answered every question no matter what it is pertaining to and made sure that I had answers to all of the questions and understood before I left the office. I have seen a few Doctors in my life, and not one of them stopped to ask me how I was doing until I seen Dr.Jones and he never fails to ask me how I'm doing. He Is a Brilliant, kind, caring Doctor he helped me through a tough time in regards to my leg, my grand daughter.

5.00 out of 5 5.0 out of 5

Reviewed on 12/06/2025

I'm very happy with Dr. Jones

5.00 out of 5 5.0 out of 5

Reviewed on 12/04/2025

Dr Jones is a wonderful and well informed Dr and I would recommend him to anyone.

5.00 out of 5 5.0 out of 5

Reviewed on 12/04/2025

A very good Doctor! We need more like Dr. Jones!!

5.00 out of 5 5.0 out of 5

Reviewed on 12/04/2025

Love Dr Jones

5.00 out of 5 5.0 out of 5

Reviewed on 11/28/2025

I wish that he could be cloned. He is a stupendous PCP.

5.00 out of 5 5.0 out of 5

Reviewed on 11/28/2025

Dr Jones is fantastic !! He is very thorough and always willing to answer any questions or concerns I have.

5.00 out of 5 5.0 out of 5

Reviewed on 11/27/2025

He is very courteous, listens, asks me questions, and usually has general concerns.

5.00 out of 5 5.0 out of 5

Reviewed on 11/23/2025

Dr. Jones has taken very good care of me and my family. I would not see any other general practitioner, but Dr. Jones.

5.00 out of 5 5.0 out of 5

Reviewed on 11/21/2025

Dr Jones is always responsive to my concerns and has always answered my questions.

5.00 out of 5 5.0 out of 5

Reviewed on 11/20/2025

Dr Jones always comes into the office well prepared about my health issues.

5.00 out of 5 5.0 out of 5

Reviewed on 11/19/2025

Very helpful, worked me in on very short notice, addressed issues completely

4.00 out of 5 4.0 out of 5

Reviewed on 11/19/2025

Dr Jones is very personable, professional, and knowledgeable

5.00 out of 5 5.0 out of 5

Reviewed on 11/07/2025

He is exceptionally kind.

5.00 out of 5 5.0 out of 5

Reviewed on 11/06/2025

Dr. Jones is attentive to my concerns and needs. He explains things in a way that is easy to understand. My state of health is continuously getting better thanks to Dr. Jones. I hated going to the doctor and avoiding going however after being under Dr. Jones I understand the importance of regular visits and make all my appointments happily.

5.00 out of 5 5.0 out of 5

Reviewed on 11/04/2025

They actually saw me before my appointment time.

5.00 out of 5 5.0 out of 5

Reviewed on 10/29/2025

Great doctor

5.00 out of 5 5.0 out of 5

Reviewed on 10/20/2025

Great staff!

5.00 out of 5 5.0 out of 5

Reviewed on 10/19/2025

Dr. Jones is an excellent provider. I'm extremely happy he is my PCP!

5.00 out of 5 5.0 out of 5

Reviewed on 10/19/2025

He is amazing, I loved how he explained everything. He was very friendly

5.00 out of 5 5.0 out of 5

Reviewed on 10/17/2025

Dr. Handel Jones, that is who my doctor is and I couldn't be more pleased then I am with him. He listens to me he talks to me, and amazingly remember things he's polite he's courteous and he cares. He has heart. He's just the best and that is my honest opinion I put my life in his hands, knowing I have the best healthcare available

5.00 out of 5 5.0 out of 5

Reviewed on 10/17/2025

This is the best experience I've ever had with a doctor or doctors office

5.00 out of 5 5.0 out of 5

Reviewed on 10/16/2025

This Dr Handel Jones and staff are exceptional as we come from Indiana to see this provider. He is knowledgeable and very professional and caring. Keep hiring wonderful doctors as he is along with excellent staff!

5.00 out of 5 5.0 out of 5

Reviewed on 10/10/2025

This was a new patient visit. The doctor listened attentively, and thoughtfully made recommendations bases upon my medical preferences.

5.00 out of 5 5.0 out of 5

Reviewed on 10/08/2025

Everyone was Great

5.00 out of 5 5.0 out of 5

Reviewed on 10/06/2025

They blew my vein while taken blood. It's a common accurance.

5.00 out of 5 5.0 out of 5

Reviewed on 10/04/2025

[...[. Crestwood has been a blessing in more ways than just 1. They always go above and beyond. I specifically love their professionalism and personable approach. Feels like family every trip to their office.

5.00 out of 5 5.0 out of 5

Reviewed on 09/28/2025

Dr. Jones has been very responsive when I have had questions. Getting prescription refills sent in has been quick. Very pleased so far.

5.00 out of 5 5.0 out of 5

Reviewed on 09/24/2025

A great doctor.

5.00 out of 5 5.0 out of 5

Reviewed on 09/21/2025

Love my doc

5.00 out of 5 5.0 out of 5

Reviewed on 09/19/2025

My Provider and his staff are wonderful.

5.00 out of 5 5.0 out of 5

Reviewed on 09/19/2025

I always receive excellent care from Dr Jones and the nursing staff. I do and will continue to recommend his office to family and friends (even strangers) He cares for my concerns as a patient and and 62 year old I feel really confident that I get the best care from Dr Jones and the entire staffI don't know what I would or will do if I would lose him as my Doctor

5.00 out of 5 5.0 out of 5

Reviewed on 09/17/2025

Dr. Jones is very professional and I consider an excellent resource for all my healthcare needs. He is very intensive and informative

5.00 out of 5 5.0 out of 5

Reviewed on 09/17/2025

I really appreciate that Dr. Jones is truly concerned with my overall health condition and goes beyond the normal to make sure that I receive the best of care.

5.00 out of 5 5.0 out of 5

Reviewed on 09/16/2025

Dr. Jones is very professional and very informative. He has a very good manner with his patient overall a very good practice. Happy patient [...]

5.00 out of 5 5.0 out of 5

Reviewed on 09/12/2025

Dr. Jones is a very caring and trustworthy and respectful doctor.

5.00 out of 5 5.0 out of 5

Reviewed on 09/11/2025

Dr. Jones was very thorough. Listen to what I had to say showed me my x-rays and explained everything about them. I was very satisfied with everything at this visit.

5.00 out of 5 5.0 out of 5

Reviewed on 09/06/2025

My provider is intelligent, and I'm confident he has my best interest at hand.

5.00 out of 5 5.0 out of 5

Reviewed on 09/01/2025

Dr. Handel Jones and the staff at the Norton Community Medical Associates in Crestwood are outstanding. Excellent care, kind, friendly, compassionate and thorough. Very good follow up and monitoring of tests and labs ordered.

5.00 out of 5 5.0 out of 5

Reviewed on 08/29/2025

Dr Handel Jones is great and I have NO interest in going anywhere else

5.00 out of 5 5.0 out of 5

Reviewed on 08/26/2025

Dr Jones is an excellent provider. I feel very fortunate to be in his care.

5.00 out of 5 5.0 out of 5

Reviewed on 08/26/2025

Great provider

5.00 out of 5 5.0 out of 5

Reviewed on 08/19/2025

Dr Jones is a very good listener & staff also listen well & friendly. I Feel Dr. Jones is my friend who's a Dr.

5.00 out of 5 5.0 out of 5

Reviewed on 08/16/2025

Great provider! Would not want to loose him.

5.00 out of 5 5.0 out of 5

Reviewed on 08/15/2025

This provider is excellent,

5.00 out of 5 5.0 out of 5

Reviewed on 08/08/2025

Always on time, respectful and knowledgeable


Insurance

  • Aetna
  • Aetna Better Health
  • Aetna Medicare Advantage
  • Ambetter from MHS
  • Ambetter from WellCare of Kentucky
  • Anthem
  • Anthem Kentucky Medicaid
  • Anthem MediBlue HMO/PPO
  • Anthem Pathway
  • Anthem Pathway Transition
  • CareSource Indiana Medicaid
  • CareSource Marketplace Kentucky and Indiana
  • Cigna
  • CorVel
  • Coventry
  • Encore
  • Essence
  • First Health Group Corp. (First Health)
  • UofL Health – Frazier Rehabilitation Institute
  • HealthSmart
  • Hosparus
  • Humana Medicare
  • Humana Medicaid
  • Indiana Medicaid
  • Indiana Medicare
  • Indiana Health Network
  • Kentucky Medicaid
  • Kentucky Medicare
  • MDwise
  • MHS
  • Molina Healthcare
  • MultiPlan
  • Passport Health Plan Kentucky MCO
  • Passport Marketplace
  • Provider Net/OMCA
  • Sagamore
  • Signature Advantage
  • SIHO
  • TRICARE Humana Military
  • United Healthcare
  • United Healthcare Community Plan Indiana and Kentucky
  • United Healthcare Medicare Advantage
  • Veterans Affairs (VA)
  • WellCare
  • WellCare of Kentucky Medicaid (Kentucky MCO)
  • WellCare Medicare
  • Wellpath
  • Workers’ Compensation
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