
Highlights
Age Groups Seen
- Teenagers
- Adults
Languages
- English
Gender
FemaleVideo
Locations
- Norton Community Medical Associates - Springhurst
- 3594 Springhurst Boulevard, Louisville, KY 40241
- Get Directions
- Phone: 502-456-3030
- Fax: 502-456-3032
Expertise
Education
- Medical Education: Indiana Wesleyan University School Of Nursing, Master of Science in Nursing, 2012
Insurance
- Aetna
- Aetna Better Health
- Aetna Medicare Advantage
- Ambetter from MHS
- Ambetter from WellCare of Kentucky
- Anthem
- Anthem Indiana Medicaid
- Anthem MediBlue HMO/PPO
- Anthem Pathway
- Anthem Pathway Transition
- CareSource Indiana Medicaid
- CareSource Marketplace Kentucky and Indiana
- Cigna
- CorVel
- Coventry
- Encore
- Essence
- First Health Group Corp. (First Health)
- HealthSmart
- Hosparus
- Humana Medicaid
- Humana Medicare
- Indiana Health Network
- Indiana Medicaid
- Indiana Medicare
- Kentucky Medicaid
- Kentucky Medicare
- MDwise
- MHS
- Molina Healthcare
- MultiPlan
- Passport Health Plan Kentucky MCO
- Passport Marketplace
- Provider Net/OMCA
- Sagamore
- Signature Advantage
- SIHO
- TRICARE Humana Military
- United Healthcare
- United Healthcare Community Plan Indiana and Kentucky
- United Healthcare Medicare Advantage
- UofL Health – Frazier Rehabilitation Institute
- Veterans Affairs (VA)
- WellCare
- WellCare Medicare
- WellCare of Kentucky Medicaid (Kentucky MCO)
- Wellpath
- Workers’ Compensation
Ratings & Reviews
4.9 out of 5
155 ratings, 53 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 6/20/2026
It's a super great place, everyone is always so helpful
- 5 out of 5 starsReviewed on 6/18/2026
Dr. Head was very way to talk to and listened to what I had to say.
- 5 out of 5 starsReviewed on 5/28/2026
I absolutely adore Donna Head, APRN. She is phenomenal. She personally walked me back to the room and began my appointment right then and there - no waiting! She had me in and out. She addressed all my concerns and was very thorough. 10/10 receommend! Excellent committment to patient care and service.
- 5 out of 5 starsReviewed on 5/21/2026
I had my annual wellness exam last week with Donna Head, and I just wanted to share how great it was.They called me back in maybe less than 10 minutes. My doctor actually sat down, made eye contact, and listened to all my questions without making me feel rushed.We tweaked my wellness plan, and I left feeling completely heard, reassured, and in great hands.
- 5 out of 5 starsReviewed on 5/15/2026
Donna is wonderful! She is a great listener and she provided support for the situation I am going through. She is the best NP!!
- 5 out of 5 starsReviewed on 5/13/2026
Donna sees half my family
- 5 out of 5 starsReviewed on 5/9/2026
Good experience
- 5 out of 5 starsReviewed on 4/29/2026
Very good
- 5 out of 5 starsReviewed on 4/25/2026
Excellent experience-consistently attentive, thorough, and genuinely caring
- 5 out of 5 starsReviewed on 4/22/2026
Very caring and doesn't rush
- 5 out of 5 starsReviewed on 4/8/2026
Donna Head is am example of what a provider should be like. She takes time to learn about her patients. At the same time she is very knowledgeable about best practices.
- 5 out of 5 starsReviewed on 3/14/2026
I felt that I am in good hands with my provider.
- 5 out of 5 starsReviewed on 2/26/2026
I wish there was a box for "excellent" for all of these questions instead of just "very good." Donna Head is the best in the field and I have recommended her to my family and friends because I trust her to care for them the way she has cared for me.
- 5 out of 5 starsReviewed on 2/14/2026
Donna & the nurses at the office are amazing!
- 5 out of 5 starsReviewed on 2/12/2026
Donna Head was a good listener and excellent in getting to know me.
- 5 out of 5 starsReviewed on 1/29/2026
I wish everyone could have a provider office as good as this one. They care for the whole patient. Appointments for various diagnostic tests were made before I even got out the door. Everyone is so friendly and obviously enjoy their job.
- 5 out of 5 starsReviewed on 1/19/2026
I love this office and the staff. Donna takes good care of me, listens to my concerns and encourages me to better myself. Angela was a joy to meet today, very friendly and happy. Ellen as always knocks it outta the park getting my blood! Never a fan of getting poked but she takes great care of me each time. I recommend this office to everyone. Best office in Norton!
- 5 out of 5 starsReviewed on 12/18/2025
Just love this office so much. All the staff so friendly. Feel so blessed to have them caring for me. Dr Donna was wonderful !
- 5 out of 5 starsReviewed on 12/10/2025
Donna Head is the absolute best. I have Refereed several friends to her. She is compassionate, helpful, proactive. There's no judgement from her on anything. She really seems to understand me as a patient and person.
- 5 out of 5 starsReviewed on 12/3/2025
Recognized me from previous visitsTreated me like a friend
- 5 out of 5 starsReviewed on 12/3/2025
Love going to my Drs office, everyone is nice I don't have to wait. She gives me all the attention I need in the 20 minute visit.
- 5 out of 5 starsReviewed on 11/21/2025
I'm proud and thankful to have Donna and her staff as the ones I trust my health to.
- 5 out of 5 starsReviewed on 11/20/2025
Always nice and knowledgeable
- 5 out of 5 starsReviewed on 11/19/2025
I just want to thank Donna Head an her staff who took care of me ,I was very impressed an grateful for the care and concern of my illness, she knew exactly what I needed to get me well again , thank you[...]
- 5 out of 5 starsReviewed on 11/14/2025
I can not say enough good things about Dr.Donna. She makes me feel safe,heard & even.. Dare I say loved! She is my first adult primary care physician & I am so extremely blessed I found her. I'm amazing with energies & I can tell Donna truly cares about me & what she does. I will be doing a google review also on how amazing she is! The ladies at the front desk, Terry & one other- also deserve Kudoes. They were amazing also.
- 5 out of 5 starsReviewed on 11/9/2025
She is kind and sincere
- 5 out of 5 starsReviewed on 11/8/2025
My doctor listens to my problems and provides possible solutions.
- 5 out of 5 starsReviewed on 10/30/2025
Very respectful
- 5 out of 5 starsReviewed on 10/22/2025
She ALWAYS remembers my medical history before even looking at my records.
- 5 out of 5 starsReviewed on 10/20/2025
Always a great experience!
- 5 out of 5 starsReviewed on 10/19/2025
Donna is the most caring practitioner I have been to (and I am 65!). When Donna enters the room, she exudes warmth, empathy, and knowledge. She is very upfront & not afraid to speak the truth, but she does it in a way that isn't offensive! She helped me through a very dark time & I am so grateful to have found her!
- 5 out of 5 starsReviewed on 10/10/2025
This office is exceptional! Donna runs a smooth ship! And very positive attitudes!
- 5 out of 5 starsReviewed on 10/10/2025
Love Donna, she's the best
- 5 out of 5 starsReviewed on 10/8/2025
Donna and her staff are excellent. They are always avail, friendly and supportive.
- 5 out of 5 starsReviewed on 10/8/2025
Donna Head and her staff we so kind to my Aunt, [...]. They help celebrated [...] 105 Birthday.
- 5 out of 5 starsReviewed on 10/2/2025
She is a great provider, wouldn't want anybody else. Love her dearly as a person and a wonderful provider.
- 5 out of 5 starsReviewed on 9/28/2025
Dr Donna Head is an outstanding physician and caregiver
- 5 out of 5 starsReviewed on 9/28/2025
Donna Head goes above and beyond for her patients!! She has helped ma and my family with getting us healthier! She is a great provider!!
- 5 out of 5 starsReviewed on 9/27/2025
Fantastic!Donna is wonderful- she treats me as family
- 5 out of 5 starsReviewed on 9/24/2025
Very good provider
- 5 out of 5 starsReviewed on 9/24/2025
Donna's the best!
- 5 out of 5 starsReviewed on 9/20/2025
Very professional and friendly medical assistant
- 5 out of 5 starsReviewed on 9/19/2025
Donna always takes her time and care with me. She asks questions and I feel like she is very interested in my bettering my health and me as a person. Lerella, her MA always remembers me and ask questions about how I'm doing. Her and Donna are a great team together and I leave here feeling taken care of. Also can't forget the rest of the office, Amanda O. And Casi T. Answer all my MyChart questions and I know there's a lot LOL I truly love this office!
- 5 out of 5 starsReviewed on 9/19/2025
I always receive excellent care with this provider, Donna Head
- 5 out of 5 starsReviewed on 9/6/2025
Love this practice!
- 5 out of 5 starsReviewed on 9/3/2025
Donna is the absolute best provider I have ever had and I have recommended her to family and friends. She is knowledgeable and competent with excellent people skills and extremely caring and compassionate. She listens to her patients to understand their needs and is an excellent problem solver.
- 5 out of 5 starsReviewed on 9/1/2025
I love Donna. She makes me feel comfortable to discuss any pain and she actively wants to help me with my health concerns in any way she can. She listens and works with me, always, even when I'm away working and have a question I just email her staff and she gets back to me super fast.
- 5 out of 5 starsReviewed on 8/24/2025
She is the best.
- 5 out of 5 starsReviewed on 8/15/2025
Donna is proficient, efficient, caring & immensely knowledgeable
- 5 out of 5 starsReviewed on 8/14/2025
She is knowledgeable about most medical encounters
- 5 out of 5 starsReviewed on 8/12/2025
Donna is the best! We've been together for many years, and I like that she is very familiar with my history.
- 5 out of 5 starsReviewed on 8/8/2025
Donna is always very responsive when I send a MyChart message. She ensures I get my prescriptions refilled.
- 5 out of 5 starsReviewed on 8/6/2025
Great doctor and office staff!