
Highlights
Age Groups Seen
- Teenagers
- Adults
Languages
- English
Gender
FemaleVideo
Locations
- Norton Community Medical Associates - Springhurst
- 3594 Springhurst Boulevard, Louisville, KY 40241
- Get Directions
- phone: 502-456-3030
- fax: 502-456-3032
Expertise
Education
- Medical Education: Indiana Wesleyan University School Of Nursing, Master of Science in Nursing, 2012
Insurance
- Aetna
- Aetna Better Health
- Aetna Medicare Advantage
- Ambetter from MHS
- Ambetter from WellCare of Kentucky
- Anthem
- Anthem Indiana Medicaid
- Anthem MediBlue HMO/PPO
- Anthem Pathway
- Anthem Pathway Transition
- CareSource Indiana Medicaid
- CareSource Marketplace Kentucky and Indiana
- Cigna
- CorVel
- Coventry
- Encore
- Essence
- First Health Group Corp. (First Health)
- HealthSmart
- Hosparus
- Humana Medicaid
- Humana Medicare
- Indiana Health Network
- Indiana Medicaid
- Indiana Medicare
- Kentucky Medicaid
- Kentucky Medicare
- MDwise
- MHS
- Molina Healthcare
- MultiPlan
- Passport Health Plan Kentucky MCO
- Passport Marketplace
- Provider Net/OMCA
- Sagamore
- Signature Advantage
- SIHO
- TRICARE Humana Military
- United Healthcare
- United Healthcare Community Plan Indiana and Kentucky
- United Healthcare Medicare Advantage
- UofL Health – Frazier Rehabilitation Institute
- Veterans Affairs (VA)
- WellCare
- WellCare Medicare
- WellCare of Kentucky Medicaid (Kentucky MCO)
- Wellpath
- Workers’ Compensation
Ratings & Reviews
4.9 out of 5
166 ratings, 69 reviewsThe Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
- 5 out of 5 starsReviewed on 2/26/2026
I wish there was a box for "excellent" for all of these questions instead of just "very good." Donna Head is the best in the field and I have recommended her to my family and friends because I trust her to care for them the way she has cared for me.
- 5 out of 5 starsReviewed on 2/14/2026
Donna & the nurses at the office are amazing!
- 5 out of 5 starsReviewed on 2/12/2026
Donna Head was a good listener and excellent in getting to know me.
- 5 out of 5 starsReviewed on 1/29/2026
I wish everyone could have a provider office as good as this one. They care for the whole patient. Appointments for various diagnostic tests were made before I even got out the door. Everyone is so friendly and obviously enjoy their job.
- 5 out of 5 starsReviewed on 1/19/2026
I love this office and the staff. Donna takes good care of me, listens to my concerns and encourages me to better myself. Angela was a joy to meet today, very friendly and happy. Ellen as always knocks it outta the park getting my blood! Never a fan of getting poked but she takes great care of me each time. I recommend this office to everyone. Best office in Norton!
- 5 out of 5 starsReviewed on 12/18/2025
Just love this office so much. All the staff so friendly. Feel so blessed to have them caring for me. Dr Donna was wonderful !
- 5 out of 5 starsReviewed on 12/10/2025
Donna Head is the absolute best. I have Refereed several friends to her. She is compassionate, helpful, proactive. There's no judgement from her on anything. She really seems to understand me as a patient and person.
- 5 out of 5 starsReviewed on 12/3/2025
Recognized me from previous visitsTreated me like a friend
- 5 out of 5 starsReviewed on 12/3/2025
Love going to my Drs office, everyone is nice I don't have to wait. She gives me all the attention I need in the 20 minute visit.
- 5 out of 5 starsReviewed on 11/21/2025
I'm proud and thankful to have Donna and her staff as the ones I trust my health to.
- 5 out of 5 starsReviewed on 11/20/2025
Always nice and knowledgeable
- 5 out of 5 starsReviewed on 11/19/2025
I just want to thank Donna Head an her staff who took care of me ,I was very impressed an grateful for the care and concern of my illness, she knew exactly what I needed to get me well again , thank you[...]
- 5 out of 5 starsReviewed on 11/14/2025
I can not say enough good things about Dr.Donna. She makes me feel safe,heard & even.. Dare I say loved! She is my first adult primary care physician & I am so extremely blessed I found her. I'm amazing with energies & I can tell Donna truly cares about me & what she does. I will be doing a google review also on how amazing she is! The ladies at the front desk, Terry & one other- also deserve Kudoes. They were amazing also.
- 5 out of 5 starsReviewed on 11/9/2025
She is kind and sincere
- 5 out of 5 starsReviewed on 11/8/2025
My doctor listens to my problems and provides possible solutions.
- 5 out of 5 starsReviewed on 10/30/2025
Very respectful
- 5 out of 5 starsReviewed on 10/22/2025
She ALWAYS remembers my medical history before even looking at my records.
- 5 out of 5 starsReviewed on 10/20/2025
Always a great experience!
- 5 out of 5 starsReviewed on 10/19/2025
Donna is the most caring practitioner I have been to (and I am 65!). When Donna enters the room, she exudes warmth, empathy, and knowledge. She is very upfront & not afraid to speak the truth, but she does it in a way that isn't offensive! She helped me through a very dark time & I am so grateful to have found her!
- 5 out of 5 starsReviewed on 10/10/2025
This office is exceptional! Donna runs a smooth ship! And very positive attitudes!
- 5 out of 5 starsReviewed on 10/10/2025
Love Donna, she's the best
- 5 out of 5 starsReviewed on 10/8/2025
Donna and her staff are excellent. They are always avail, friendly and supportive.
- 5 out of 5 starsReviewed on 10/8/2025
Donna Head and her staff we so kind to my Aunt, [...]. They help celebrated [...] 105 Birthday.
- 5 out of 5 starsReviewed on 10/2/2025
She is a great provider, wouldn't want anybody else. Love her dearly as a person and a wonderful provider.
- 5 out of 5 starsReviewed on 9/28/2025
Dr Donna Head is an outstanding physician and caregiver
- 5 out of 5 starsReviewed on 9/28/2025
Donna Head goes above and beyond for her patients!! She has helped ma and my family with getting us healthier! She is a great provider!!
- 5 out of 5 starsReviewed on 9/27/2025
Fantastic!Donna is wonderful- she treats me as family
- 5 out of 5 starsReviewed on 9/24/2025
Very good provider
- 5 out of 5 starsReviewed on 9/24/2025
Donna's the best!
- 5 out of 5 starsReviewed on 9/20/2025
Very professional and friendly medical assistant
- 5 out of 5 starsReviewed on 9/19/2025
Donna always takes her time and care with me. She asks questions and I feel like she is very interested in my bettering my health and me as a person. Lerella, her MA always remembers me and ask questions about how I'm doing. Her and Donna are a great team together and I leave here feeling taken care of. Also can't forget the rest of the office, Amanda O. And Casi T. Answer all my MyChart questions and I know there's a lot LOL I truly love this office!
- 5 out of 5 starsReviewed on 9/19/2025
I always receive excellent care with this provider, Donna Head
- 5 out of 5 starsReviewed on 9/6/2025
Love this practice!
- 5 out of 5 starsReviewed on 9/3/2025
Donna is the absolute best provider I have ever had and I have recommended her to family and friends. She is knowledgeable and competent with excellent people skills and extremely caring and compassionate. She listens to her patients to understand their needs and is an excellent problem solver.
- 5 out of 5 starsReviewed on 9/1/2025
I love Donna. She makes me feel comfortable to discuss any pain and she actively wants to help me with my health concerns in any way she can. She listens and works with me, always, even when I'm away working and have a question I just email her staff and she gets back to me super fast.
- 5 out of 5 starsReviewed on 8/24/2025
She is the best.
- 5 out of 5 starsReviewed on 8/15/2025
Donna is proficient, efficient, caring & immensely knowledgeable
- 5 out of 5 starsReviewed on 8/14/2025
She is knowledgeable about most medical encounters
- 5 out of 5 starsReviewed on 8/12/2025
Donna is the best! We've been together for many years, and I like that she is very familiar with my history.
- 5 out of 5 starsReviewed on 8/8/2025
Donna is always very responsive when I send a MyChart message. She ensures I get my prescriptions refilled.
- 5 out of 5 starsReviewed on 8/6/2025
Great doctor and office staff!
- 4 out of 5 starsReviewed on 7/27/2025
Donna is very concern about my health
- 5 out of 5 starsReviewed on 7/23/2025
Outstanding service.
- 5 out of 5 starsReviewed on 7/16/2025
She is the best l
- 5 out of 5 starsReviewed on 7/12/2025
She is thorough and happy to answer any questions or address any concerns.
- 5 out of 5 starsReviewed on 7/12/2025
Donna is an excellent practitioner. Before she walks in room, she knows why you are there, asks if there are additional circumstances since my last visit. She does not hesitate to spend time trying to figure out what is going on. And though I may not like what she expresses/expects me to do to help my situation, she is the most caring healthcare I have had in all my 65 years. She doesn't give up. She truly cares about her patients & she speaks from the heart. She wants her patients to get better. I fully trust her with my health and want Administration to recognize what an asset she is to Norton. I am so thankful for her honesty to help me get better. She truly cares about her patients & I hope that Norton realizes what an asset she is to the organization/community.
- 5 out of 5 starsReviewed on 7/9/2025
Donna Head is great she always listens she cares about patients goes beyond Nortons is blessed to have her and office staff is great Thanks for letting me be a patient at Nortons
- 5 out of 5 starsReviewed on 7/5/2025
It's so important to trust your Provider and I truly trust Donna. She always shows concern for her patients and offers her best diagnosis. I love the staff who are always pleasant and courteous.
- 5 out of 5 starsReviewed on 6/29/2025
Excell
- 5 out of 5 starsReviewed on 6/26/2025
She's wonderful, always listens to me and is very knowledgeable
- 3 out of 5 starsReviewed on 6/26/2025
She is very nice. She is willing to help find specialty providers.
- 5 out of 5 starsReviewed on 6/23/2025
Great service
- 5 out of 5 starsReviewed on 6/18/2025
I love Donna as my provider. Always a positive experience
- 5 out of 5 starsReviewed on 6/7/2025
Very nice and pleasant facility- Doctor and staff here treat their patients as family . They really care for them
- 5 out of 5 starsReviewed on 6/7/2025
Dry nice place to be and Doctor and staff care for their patients
- 5 out of 5 starsReviewed on 6/5/2025
Visit was great. I feel very comfortable and cared for with this provider.
- 5 out of 5 starsReviewed on 6/1/2025
I fill like family every-time I visit the clinic.
- 5 out of 5 starsReviewed on 5/31/2025
She interfaced with the necessary specialists and arranged for the x-rays and appointment with a specialist. I just had to answer the phone. Thank you, again Donna.
- 5 out of 5 starsReviewed on 5/28/2025
Donna Head takes excellent care of me and my family! I have several health issues and she has helped me with all of them.
- 5 out of 5 starsReviewed on 5/21/2025
The staff and nurse tech are all wonderfully pleasant. Donna is a caring person.
- 5 out of 5 starsReviewed on 5/16/2025
This was a very pleasant visit.
- 5 out of 5 starsReviewed on 5/14/2025
The besy
- 5 out of 5 starsReviewed on 5/14/2025
Donna is excellent. She provides the whole package to her patients. Expertise, warmth, compassion, humor, and relatability. Norton Healthcare has a gem in Donna.
- 5 out of 5 starsReviewed on 5/7/2025
I have had several different Primary Care physicians and Donna has been my best by far. She is attentive to my concerns, very responsive, and gives me great guidance on my health and wellness questions.
- 5 out of 5 starsReviewed on 4/25/2025
Donna Head is the best!
- 5 out of 5 starsReviewed on 4/25/2025
Very transparent
- 5 out of 5 starsReviewed on 4/24/2025
Donna is probably the best PCP I have had. She is courteous, knowledgeable, and seems to care about my concerns. She remembers things we talked about from previous visits and provides individualized care every time I see her. I would recommend her without hesitation to anyone seeking a PCP.
- 5 out of 5 starsReviewed on 4/24/2025
Nurse assistant was great. Donna Head is easy to talk to and she comes up with ides to help resolve issues.
- 5 out of 5 starsReviewed on 4/24/2025
This office staff is wonderful and I love my provider! She will discuss anything / any time with me. She has helped me with my insurance cost as much as she can. I feel she really cares and understands me. And that makes me trust her so much with my health.