About

Crista L. Hays, M.D., specializes in gynecology and obstetrics and gynecology. Training: • Medical Education: Doctor of Medicine - University of Kentucky College of Medicine (2016) • Residency: Obstetrics & Gynecology - TriHealth (2020)

Locations



Expertise

Education

  • TriHealth

    Residency, Obstetrics & Gynecology, 2020

  • University of Kentucky College of Medicine

    Medical Education, Doctor of Medicine, 2016


Age Groups Seen

Age Groups Seen
Adults
Languages
English

Reviews

4.90 out of 5 4.9 of 5 stars — 145 Ratings, 54 Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

provider listened carefully 4.90 out of 5 (4.9)
provider gave easy to understand instruction 4.90 out of 5 (4.9)
provider knew important medical history 4.80 out of 5 (4.8)
provider showed concern 4.90 out of 5 (4.9)
provider spent enough time with you 4.90 out of 5 (4.9)
provider rating 4.90 out of 5 (4.9)
provider explained things clearly 4.90 out of 5 (4.9)
likelihood of recommending this provider 4.90 out of 5 (4.9)
provider included you in decisions 4.90 out of 5 (4.9)
provider showed respect for what you said 5.00 out of 5 (5.0)
provider discussed treatment options 4.90 out of 5 (4.9)

5.00 out of 5 5.0 out of 5

Reviewed on 06/21/2026

Awesome visit

5.00 out of 5 5.0 out of 5

Reviewed on 06/20/2026

Dr Hayes is literally the best OBGYN. I remember last year when I was worried about my 'issue' and before we even started the exam, she talked to me about it and my anxiety was gone before we even started

5.00 out of 5 5.0 out of 5

Reviewed on 06/17/2026

Dr. Hays is absolutely amazing. She really cares. Takes her time with you. Answers any questions you may have. She makes you feel comfortable.

5.00 out of 5 5.0 out of 5

Reviewed on 05/23/2026

It's a great experience!

5.00 out of 5 5.0 out of 5

Reviewed on 05/11/2026

Dr Hays is the most compassionate person and a great doctor . I recommend her to everyone.

5.00 out of 5 5.0 out of 5

Reviewed on 05/09/2026

A wonderful practice

5.00 out of 5 5.0 out of 5

Reviewed on 04/18/2026

Dr Hayes is always discusses my concerns and answers any questions thoroughly. She also talks about options, explaining each one, and helps me reach a decision I'm comfortable with. I never feel like I'm just a number. She patient and kind, but quick and efficient.

5.00 out of 5 5.0 out of 5

Reviewed on 04/15/2026

First time here and I loved Dr. Hays and her nurse! One of my best experiences at a gynocologist in years!

5.00 out of 5 5.0 out of 5

Reviewed on 03/26/2026

Dr. Hays was extremely compassionate and professional. She is the best!

5.00 out of 5 5.0 out of 5

Reviewed on 03/26/2026

She was very nice and took her time listening to my babies heartbeat to make sure my baby was okay. She made my feelings feel valid.

5.00 out of 5 5.0 out of 5

Reviewed on 03/25/2026

My experience was amazing

5.00 out of 5 5.0 out of 5

Reviewed on 03/13/2026

Felt comfortable, and at ease during the visit.

5.00 out of 5 5.0 out of 5

Reviewed on 02/28/2026

Very caring doctor

5.00 out of 5 5.0 out of 5

Reviewed on 02/28/2026

Dr. Hays is the best! I always feel valued as a patient & person.

4.00 out of 5 4.0 out of 5

Reviewed on 02/25/2026

Very good service

4.00 out of 5 4.0 out of 5

Reviewed on 02/18/2026

Good

5.00 out of 5 5.0 out of 5

Reviewed on 02/16/2026

Dr Hayes has always made me feel better after talking through my concerns or general questions. I was nervous switching physicians after Dr. Bilotta retired several years ago but since then Dr. Hayes has been amazing. I have even recommended my daughter to her because I know she truly cares about me as a person and my well being! Thank You Dr. Hayes for all you do.

5.00 out of 5 5.0 out of 5

Reviewed on 02/11/2026

Hays is wonderful. I was about to leave your practice until I started seeing her.

5.00 out of 5 5.0 out of 5

Reviewed on 02/04/2026

I love my doctors at the Dutchman's location

5.00 out of 5 5.0 out of 5

Reviewed on 02/02/2026

I got there early and was taken back immediately, had Pap and was out the door by 15 mins after scheduled time.

5.00 out of 5 5.0 out of 5

Reviewed on 01/26/2026

She is excellent!

5.00 out of 5 5.0 out of 5

Reviewed on 01/21/2026

The entire staff from the front desk to the doctor were great.

5.00 out of 5 5.0 out of 5

Reviewed on 01/18/2026

Very good practice and very friendly and caring.

5.00 out of 5 5.0 out of 5

Reviewed on 01/14/2026

Christa is great!!!

5.00 out of 5 5.0 out of 5

Reviewed on 01/07/2026

Dr Hays is great

5.00 out of 5 5.0 out of 5

Reviewed on 12/17/2025

Dr. Hays is the best doctor I've ever had.

5.00 out of 5 5.0 out of 5

Reviewed on 12/03/2025

Always pleasant and easy to speak with. Quick but not rushed. Caring and relatable

5.00 out of 5 5.0 out of 5

Reviewed on 11/29/2025

Like her very much!

5.00 out of 5 5.0 out of 5

Reviewed on 11/25/2025

Dr. Hays listened and was very receptive to what was going on. She allowed me to be a partner in my care vs making all the decisions. She was excellent and I hugely appreciate her willingness to listen and discuss what I had going on and develop a plan. We need more doctors like this!

5.00 out of 5 5.0 out of 5

Reviewed on 11/19/2025

Dr. Hays is very great OB, she has showed that she cares about me as a patient. She explains everything to make sure I understand. She also answers my questions and addresses my concerns. She is one of the best providers Norton has.

5.00 out of 5 5.0 out of 5

Reviewed on 11/19/2025

I was the first scheduled appointment. I was actually seen before my appointment time. It was great

5.00 out of 5 5.0 out of 5

Reviewed on 11/17/2025

Truly a top tier provider!

5.00 out of 5 5.0 out of 5

Reviewed on 11/15/2025

Dr. Hays is amazing. She is kind, personable and thorough. I trust her with my healthcare needs.

5.00 out of 5 5.0 out of 5

Reviewed on 11/15/2025

She's very understanding

5.00 out of 5 5.0 out of 5

Reviewed on 11/08/2025

I am very pleased to have Dr Hays on my healthcare team.

5.00 out of 5 5.0 out of 5

Reviewed on 11/02/2025

Dr. Hayes was very attentive while I vented some of my past medical experiences.

5.00 out of 5 5.0 out of 5

Reviewed on 10/27/2025

She didn't rush me

5.00 out of 5 5.0 out of 5

Reviewed on 10/22/2025

First visit with Dr. Hayes, very pleased with her kindness and knowledge and gentleness.

5.00 out of 5 5.0 out of 5

Reviewed on 10/15/2025

Dr. Hays is such a good listener and a caring doctor.

5.00 out of 5 5.0 out of 5

Reviewed on 10/05/2025

She is wonderfulnothing

5.00 out of 5 5.0 out of 5

Reviewed on 09/21/2025

Provider very professional as well as her staff.

5.00 out of 5 5.0 out of 5

Reviewed on 09/20/2025

Very professional and respectful.

5.00 out of 5 5.0 out of 5

Reviewed on 09/20/2025

Dr. Hays is patient and kind. She took time to listen to my health concerns and offered good suggestions.

5.00 out of 5 5.0 out of 5

Reviewed on 09/10/2025

I love Dr. Hayes. I wish she was my primary care doctor, not just my gynecologist. She is very personable and very easy to talk to.

5.00 out of 5 5.0 out of 5

Reviewed on 09/07/2025

Dr. Hays is a very compassionate doctor who Is very thorough and patient. I really like and admire her!

5.00 out of 5 5.0 out of 5

Reviewed on 09/04/2025

My doctor was kind and knowledgeable. She listened to my concerns and made me as comfortable as possible.

5.00 out of 5 5.0 out of 5

Reviewed on 08/30/2025

I came appox 15 min prior to my appt and was by Dr. Hayes before my scheduled appointment. She comes to the office prepared. She has read my medical Record and is familiar with my history. She takes ample tike to explain my medical conditions. She is thorough, kind, and I never feel rushed. I feel extremely lucky to have her as my MD, and I have referred her to several friends and colleagues.

5.00 out of 5 5.0 out of 5

Reviewed on 08/26/2025

Dr. Hays was wonderful. It was my first visit to the gynecologist and I was nervous, but she was extremely personable and professional. I would recommend her to anyone!

5.00 out of 5 5.0 out of 5

Reviewed on 08/21/2025

Dr. Hayes is knowledgeable, professional, kind & has a very nice manner about her as a physician. I feel very fortunate to be her patient. She explains everything in detail.

5.00 out of 5 5.0 out of 5

Reviewed on 08/16/2025

Dr. Hays is the best.

5.00 out of 5 5.0 out of 5

Reviewed on 08/13/2025

La recomiendo muy buena atenci?n

5.00 out of 5 5.0 out of 5

Reviewed on 08/11/2025

Dr. Hays is wonderful, and everyone in the office is patient and kind. I really value the care I get at this practice.

5.00 out of 5 5.0 out of 5

Reviewed on 08/10/2025

Professional,caring, knowledgeable. A blessing

5.00 out of 5 5.0 out of 5

Reviewed on 08/10/2025

This office and staff are very efficient. Every one seems to have a particular job to do and every one gets their job done. The staff that works here are professionals in their job and they do their jobs well. I drive over an hour to get to Louisville because I feel confident in the staff that works in this facility.


Insurance

  • Aetna
  • Aetna Better Health
  • Aetna Medicare Advantage
  • Ambetter from MHS
  • Ambetter from WellCare of Kentucky
  • Anthem
  • Anthem Kentucky Medicaid
  • Anthem MediBlue HMO/PPO
  • Anthem Pathway
  • Anthem Pathway Transition
  • CareSource Indiana Medicaid
  • CareSource Marketplace Kentucky and Indiana
  • Cigna
  • CorVel
  • Coventry
  • Encore
  • Essence
  • First Health Group Corp. (First Health)
  • UofL Health – Frazier Rehabilitation Institute
  • HealthSmart
  • Hosparus
  • Humana Medicare
  • Humana Medicaid
  • Indiana Medicaid
  • Indiana Medicare
  • Indiana Health Network
  • Kentucky Medicaid
  • Kentucky Medicare
  • MDwise
  • MHS
  • Molina Healthcare
  • MultiPlan
  • Passport Health Plan Kentucky MCO
  • Passport Marketplace
  • Provider Net/OMCA
  • Sagamore
  • Signature Advantage
  • SIHO
  • TRICARE Humana Military
  • United Healthcare
  • United Healthcare Community Plan Indiana and Kentucky
  • United Healthcare Medicare Advantage
  • Veterans Affairs (VA)
  • WellCare
  • WellCare of Kentucky Medicaid (Kentucky MCO)
  • WellCare Medicare
  • Wellpath
  • Workers’ Compensation
Need Care Now?
Immediate Care

For non-life threatening injury or illness. X-ray and rapid testing available (all ages).

Reserve Your Spot
eCare

Virtual visits for minor illnesses or health concerns (2 years and older).

Start an Online Visit
Norton Prompt Care

For sick visits, sports/ camp physicals, vaccine and more (12 months and older).

Choose an Appointment