Catrina R Hancock , PA-C
Cardiology
4.9 of 5 stars
107 Ratings, 43 Reviews
University of Charleston
Medical Education, MS-Physician Assistant, 2019
4.90 out of 5 4.9 of 5 stars — 107 Ratings, 43 Reviews
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Reviewed on 07/02/2026
Catrina Hancock is an amazing medical professional. Very professional while demonstrating common sense practicality. Takes time to discuss any questions and or treatment plan.
Reviewed on 07/01/2026
Catrine is awesome
Reviewed on 06/19/2026
Good
Reviewed on 06/03/2026
She was great . Listened well explained future treatment . Very knowledge and insight.
Reviewed on 05/20/2026
All good great team
Provider was very professional and very caring.
Reviewed on 04/30/2026
Ms.Hancock & Ray were wonderful. Thank you to my nurse, also front desk team.
Reviewed on 04/03/2026
I had no issues.
Reviewed on 03/04/2026
She's one of the best PAs I work with. Explains things in an easy to understand way, very compassionate and knowledgeable.
Reviewed on 02/25/2026
Very nice provider! Very personable!
Reviewed on 02/13/2026
Outstanding care and concern for our understanding of everything. Could not have been a better cisit
Reviewed on 02/12/2026
I swear by Norton treatment
Reviewed on 02/11/2026
My NP was great awesome she is very concerned the greatest
Reviewed on 01/27/2026
Catrina Hancock and Travis are excellent professionals. I can't say enough good things about them
Reviewed on 01/16/2026
All of my providers in my Norton healthcare experience have been outstanding.
Reviewed on 01/14/2026
She was very easy to talk to, thoughtful with suggestions to make things better, interested in hearing about how issues may be interfering with my well-being.
Catrina did a great job! She is very knowledgeable, professional and kind!
Reviewed on 01/08/2026
Very knowledgeable about my health record.
Reviewed on 01/07/2026
This was my first time with this provider but she was so respectful, knowledgeable and informative! I appreciate her patience with me and her authentic concern!!!
Reviewed on 01/02/2026
Catrina is awesome and help me get my blood pressure under control
Reviewed on 12/19/2025
Catrina is WONDERFUL,
Reviewed on 12/10/2025
PA and Dr Sousa did an outstanding job! The staff Is kind and helpful!
Reviewed on 12/05/2025
Very professional.
Reviewed on 11/26/2025
Everyone in the office was very polite and courteous
Reviewed on 10/11/2025
This is the first time I saw Ms. Hancock at this office. She was attentive, answered my questions, asked if I had any other concerns before my leaving. I liked her.
Reviewed on 10/10/2025
Catrina is always thorough and attentive. She is one of the few providers that I actually feel heard by and takes the time to listen/answer my questions. Her medical assistant Travis is one of the best I have encountered as both an employee of Nortons and patient. He is very detailed, knowledgeable, compassionate, and communicates exceptionally well.
Excellent with patients
Very nice people
Reviewed on 10/03/2025
Katrina always explains everything very well and answers all of my questions.
Reviewed on 10/02/2025
She was very friendly and Informative. A very kind and caring person.
Reviewed on 10/01/2025
Ms. Hancock is one of the best providers that I have, she very attentive and cares about her patients all around health
Reviewed on 09/29/2025
Did not have to wait
Reviewed on 09/28/2025
She showed interest in every part of my life not just my heart condition.
The nurse and the provider was great explained everything great
Reviewed on 09/27/2025
She was very personable and informative
Reviewed on 09/26/2025
She was nice, pleasant, knowledgeable, and understanding.
I got there early and I didn't have much time to sit down and they called me back and they were very respectful and new what they were doing very courteous
Reviewed on 09/14/2025
Catrina is very thorough in explanations of my care plan. She listens and provides guidance in my care.
Reviewed on 09/12/2025
The provider was fantastic! When she came into the room she apologized for keeping us waiting longer than she thought we should have and explained that her child had been injured and she was dealing with that. We did not feel we had waited long at all. Dr. Hancock was very easy to talk to, took our concerns seriously and met us where we were. She answered thoughtfully and made sure we understood. We've seen providers in other practices that made us feel dismissed and not taken seriously. Definitely not the case here! Looking forward to working with her!
Reviewed on 09/04/2025
One of the best experiences I have had with a provider.
Reviewed on 08/27/2025
We were told she was delayed at the hospital and we understand why she was a little late to my appointment
Reviewed on 08/21/2025
Ms Katrina is a very capable provider who demonstrates this in her assessment of me. Her warm smile keeps me at ease, her touch when necessary is professional. She is a kind and caring provider and I am blessed to have her as one of my caretakers. I always look forward to my next visit with her. Thanks for asking me to do this survey to inform you of this jewel that you might not know that you have.
Reviewed on 08/16/2025
Katrina Is Awesome dr and person
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