About

Amy R. Bedan-Poff, APRN, is a nurse practitioner with Norton Community Medical Associates. She earned her bachelor’s degree in nursing from Indiana University Southeast, New Albany, and her master’s degree in nursing from the University of Louisville School of Nursing. She is board certified in adult primary care for patients ages 13 and older, as well as geriatric primary care. She also has received specialized training from the Agency for Healthcare Research and Quality in the SHARE Approach, which focuses on evidence-based shared decision-making with patients. Her philosophy of care is based on the belief that patients are the captains of their own bodies and lives. She sees her role as a navigator, providing evidence-based information, guidance and access to quality health care that aligns with each patient’s personal goals. She views decision-making as a collaborative process between provider and patient. In her personal time, Amy enjoys spending time with her husband and dogs, camping and exercising, and loves traveling to visit her adult children. When not on the road, she spends time reading, gardening and exploring historical and architectural sites, especially the work of Frank Lloyd Wright.

Locations



Expertise

Education

  • University of Louisville School of Nursing

    Medical Education, Master of Science in Nursing, 2007


Age Groups Seen

Age Groups Seen
Adults
Languages
English
Gender
Female

Reviews

4.90 out of 5 4.9 of 5 stars — 111 Ratings, 39 Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

provider listened carefully 4.90 out of 5 (4.9)
provider gave easy to understand instruction 5.00 out of 5 (5.0)
provider knew important medical history 4.60 out of 5 (4.6)
provider showed concern 4.90 out of 5 (4.9)
provider spent enough time with you 4.90 out of 5 (4.9)
provider rating 4.80 out of 5 (4.8)
provider explained things clearly 4.90 out of 5 (4.9)
likelihood of recommending this provider 4.90 out of 5 (4.9)
provider included you in decisions 4.90 out of 5 (4.9)
provider showed respect for what you said 4.80 out of 5 (4.8)
provider discussed treatment options 4.90 out of 5 (4.9)

5.00 out of 5 5.0 out of 5

Reviewed on 06/27/2026

Very good and she knew what was wrong with my leg and ordered test to confirm it.

5.00 out of 5 5.0 out of 5

Reviewed on 06/18/2026

Amy was very pleasant and has great bedside manner. I felt very welcomed and listened to.

5.00 out of 5 5.0 out of 5

Reviewed on 05/15/2026

Amy Bedan Poffis by far the BEST PROVIDER we have ever had. Switched from Baptist. Very happy we did.

5.00 out of 5 5.0 out of 5

Reviewed on 04/27/2026

I did not feel rushed and appreciated the responses to questions or concerns that I had about recommended medication.

5.00 out of 5 5.0 out of 5

Reviewed on 04/20/2026

I will highly recommend Amy & her team. They were ALL so welcoming and pleasant. Means a lit to this nervous nelly. :)

5.00 out of 5 5.0 out of 5

Reviewed on 04/19/2026

Amy Poff is AMAZING!

5.00 out of 5 5.0 out of 5

Reviewed on 03/27/2026

This is my preferred go to surgeon. I'd prefer her to do anything I have to get done.

5.00 out of 5 5.0 out of 5

Reviewed on 01/29/2026

Amy Poff was excellent.

5.00 out of 5 5.0 out of 5

Reviewed on 01/27/2026

Amy provides an incredible level of care. She listens, spends time thinking through next steps, and includes me in decisions every step of the way. I never feel rushed or hurried. Her knowledge and compassion blow me away. I am extremely satisfied with her as a provider!

5.00 out of 5 5.0 out of 5

Reviewed on 01/24/2026

Very professional

5.00 out of 5 5.0 out of 5

Reviewed on 12/31/2025

This appointment was to get established. Amy did not rush. Listened to what I had to day and cared. Very pleased with her on first visit.

5.00 out of 5 5.0 out of 5

Reviewed on 12/28/2025

She seemed very smart and nice.

5.00 out of 5 5.0 out of 5

Reviewed on 12/16/2025

The office staff was very friendly and checked me in fast and the doctor for that day was very nice, informational, and knew my history. [...]

5.00 out of 5 5.0 out of 5

Reviewed on 12/14/2025

Very professional and very informative

5.00 out of 5 5.0 out of 5

Reviewed on 12/13/2025

Very thorough, very kind and listened to what I had to say. Amy made me feel very comfortable and I am normally not comfortable at doctors offices.

5.00 out of 5 5.0 out of 5

Reviewed on 12/11/2025

This Charlestown office has a great team.i would recommend this office to anyone

5.00 out of 5 5.0 out of 5

Reviewed on 12/08/2025

Amy is excellent! Seemed genuinely concerned.

5.00 out of 5 5.0 out of 5

Reviewed on 12/06/2025

Amy Bedan Poff listens well and is proving very helpful to me in sorting through and prioritizing a variety of health conditions I have.

5.00 out of 5 5.0 out of 5

Reviewed on 11/25/2025

She is easy to talk.to I trust her

5.00 out of 5 5.0 out of 5

Reviewed on 11/25/2025

Very brilliant, thorough, efficient, caring.

4.00 out of 5 4.0 out of 5

Reviewed on 11/23/2025

Amy has been very helpful during visits to date. She is patient and thorough and calm, which is a big makes office trips less scary and feel more personal.

5.00 out of 5 5.0 out of 5

Reviewed on 11/20/2025

Good

5.00 out of 5 5.0 out of 5

Reviewed on 11/06/2025

I love this office and Amy!

5.00 out of 5 5.0 out of 5

Reviewed on 11/02/2025

Very goodl

5.00 out of 5 5.0 out of 5

Reviewed on 10/30/2025

AMY BEDEN POFF IS AMAZING! SHE HELPED ME SO MUCH WITH THIS CONCERN AN D HER KINDNESS IS MUCH APPRECIATED. I used to see her and lost track so It was very nice to see her again and as always she showed such compassion to me and my Issue! Both she and Therese Holland have been so helpful this last year or so with my many concerns and it has not gone unnoticed!

5.00 out of 5 5.0 out of 5

Reviewed on 10/24/2025

The provider was super nice and made me feel comfortable talking about what was going on.

5.00 out of 5 5.0 out of 5

Reviewed on 09/28/2025

She was really sweet. Fixed my records that had alot of information incorrect. Listen to my concerns about my leg

5.00 out of 5 5.0 out of 5

Reviewed on 09/23/2025

I really like Amy I'm going to keep seeing her. The question she asked I felt that she was really interested in helping to provide me with the best care

5.00 out of 5 5.0 out of 5

Reviewed on 09/21/2025

Dr Poff is the gentlest compassionate dr I have ever ran across. She actually cares and answers your questions whether you have 1 or 100. The best of the best

5.00 out of 5 5.0 out of 5

Reviewed on 09/20/2025

Great provider!

5.00 out of 5 5.0 out of 5

Reviewed on 09/14/2025

I like how you are not just a numberMrs Amy Bedan off and staff really care and always wants to help

5.00 out of 5 5.0 out of 5

Reviewed on 09/13/2025

One of the best most caring providers I've ever seen.

5.00 out of 5 5.0 out of 5

Reviewed on 09/01/2025

She was very nice

5.00 out of 5 5.0 out of 5

Reviewed on 08/24/2025

Amy is awesome! I was so nervous because I never had a primary care provider before and I didn't know what to expect. I hate having to search for new experts but I know that is part of the process. I am just so happy that Amy is so wonderful and willing to explain how everything works. I really value learning how my body works and what impacts my health.

5.00 out of 5 5.0 out of 5

Reviewed on 08/16/2025

This office and staff was absolutely amazing. I have been to many doctors office before and this by far has been the best!

5.00 out of 5 5.0 out of 5

Reviewed on 08/15/2025

Amy Bedan was superb.

5.00 out of 5 5.0 out of 5

Reviewed on 08/15/2025

I am very satisfied with Amy she is best provider I have seen in a while she is easy to talk to and she listens to.my.concerns

5.00 out of 5 5.0 out of 5

Reviewed on 08/15/2025

She seemed to be good

5.00 out of 5 5.0 out of 5

Reviewed on 08/12/2025

Helped me get well and was very informative


Insurance

  • Aetna
  • Aetna Better Health
  • Aetna Medicare Advantage
  • Ambetter from MHS
  • Ambetter from WellCare of Kentucky
  • Anthem
  • Anthem Kentucky Medicaid
  • Anthem MediBlue HMO/PPO
  • Anthem Pathway
  • Anthem Pathway Transition
  • CareSource Indiana Medicaid
  • CareSource Marketplace Kentucky and Indiana
  • Cigna
  • CorVel
  • Coventry
  • Encore
  • Essence
  • First Health Group Corp. (First Health)
  • UofL Health – Frazier Rehabilitation Institute
  • HealthSmart
  • Hosparus
  • Humana Medicare
  • Humana Medicaid
  • Indiana Medicaid
  • Indiana Medicare
  • Indiana Health Network
  • Kentucky Medicaid
  • Kentucky Medicare
  • MDwise
  • MHS
  • Molina Healthcare
  • MultiPlan
  • Passport Health Plan Kentucky MCO
  • Passport Marketplace
  • Provider Net/OMCA
  • Sagamore
  • Signature Advantage
  • SIHO
  • TRICARE Humana Military
  • United Healthcare
  • United Healthcare Community Plan Indiana and Kentucky
  • United Healthcare Medicare Advantage
  • Veterans Affairs (VA)
  • WellCare
  • WellCare of Kentucky Medicaid (Kentucky MCO)
  • WellCare Medicare
  • Wellpath
  • Workers’ Compensation
Need Care Now?
Immediate Care

For non-life threatening injury or illness. X-ray and rapid testing available (all ages).

Reserve Your Spot
eCare

Virtual visits for minor illnesses or health concerns (2 years and older).

Start an Online Visit
Norton Prompt Care

For sick visits, sports/ camp physicals, vaccine and more (12 months and older).

Choose an Appointment