Dr Scales has always given me her full attention and always made me feel like her number one priority. I've been seeing her for over 20 years.

Dr Lori Scales is a very good doctor

Love Dr Scales...very professional & knowledgeable

Dr. Scales always listens and seems to genuinely care.

Dr Scales is very caring and listens very carefully

Dr. Lori scales and the Mount Washington Norton team really give us good quality care and seem to want to help us maintain optimal health. Thanks, team Norton s Mount Washington

Dr Scales is amazing

Dr Scales goes above and beyond! She is awesome and so smart

Good

Dr Scales is the best doctor I have. She is patient and answers all my questions. She is sincere and caring.

Everything was a good experience

Dr Scales is a wonderful caring Dr. She always listens and remembers my issues every time I see her. I have trusted her care for yrs. She's the best.

I have talkwd about & recommendwd' Dr. Scales for years and hwr willingness to work with & include you on your care. Unfortunately, she hasn't been accepting new patients for years now.

Dr. Scales is awesome and I only like seeing her, she cares about and tries to help me

Listened and asked additional questions so he could reply appropriately

Very good

Always excellent care.

Dr. Scales and her associates are top notch. Nice job here.

My family has seen Dr Scales for many years and we all have been very fortunate to have such a professional,knowledgeable and caring Doctor.

Dr Scales is the best doctor I have seen

Excellent

Dr Scales is beyond amazing!!!! I am so very thankful she is my provider. Attentive, caring and supportive in all situations.

I felt heard and she had suggestions to allievate issues without extreme solutions.

She's great, listened to my daughters concerns and was very patient. Lauren was great rooming my daughter and I. Bailey was awesome getting her blood drawn easily and quickly!

Dr. Scales is a very kind compassionate doctor. Always listens and helps you.

I'm 61 and have seen my share of doctors over the years and Dr Scales is the best. I would see no one else. My daughter is also a doctor I'd hope she treats patients with as much compassion and respect that Dr Scales does!

Dr Scales is an amazing empathetic and knowledgeable provider, she always answers my questions and is always honest...

Dr Scales is great nothing should change she is always concerned and concederate

Dr Scales took the time to examine me and went a step further to have xray of chestShe always listens and responds quickly to MyChart which I really appreciate being a mom of 4 and juggling a professional career. Dr Scales also offers virtual visits which is a plus in case I need them.I am so lucky to have such a knowledgeable and caring PCP

Dr Scales is the best physician Ive ever had

Dr Lori Scales has been my Primary Care Doctor for over 20 years she is the best of the best

DR. Scales is very thorough and she's a great person

Dr. Lori scales and the Mount Washington team doing an awesome job. I can tell they really care about our health and want to help us maintain good health. God bless them and merry Christmas to all.

Dr scales is the Best

Dr Scales is great!

Dr. Scales provides excellent care, has knowledge and concern for her patients. Very pleased with the care she provides!

I felt that the doctor was genuinely concerned about my health. Friendly and made me at ease.

Great

Dr Scales is a wonderful and knowledgeable doctor. She is a doctor that listens, cares, and explains results as soon as she gets them.

Dr. Scales is a excellent doctor very knowledgeable.

My doctor is always on time as she knows my time is valuable too

Have been seeing Dr Scales for nearly 14 years; she has always been exceptional.

Friendly and excellent care from the check in, Dr visit and through lab work.

I don't like going to the doctor but this office and staff makes it much easier

Dr Scales is a very good PCP Had her for years

Love Dr Scales

Great visit?

Dr.Scales is excellent,she never rushes and always takes time to answer any questions I have. Very caring !

Dr Scales is one of the best. She cares deeply. Always puts her patients first. I am blessed to have her as a provider.

Dr. Scales is a great doctor always feel great when I see her,

Dr Scales and her team makes me feel like I am the only patient she has. Great medical office!!

Dr. Scales is extremely knowledgeable and one of the best doctors I have ever had. The rest of the medical staff and front office staff are top notch.

Dr Scales is magnificent and cares

Dr Scale is very professional and knowledgeable. I trust her with my health.

Dr. Scales is not your typical family practitioner. She cares so much for my health and wellbeing she addresses issues that are really not her responsibility.[...] I love them both. I'm lucky to have such an AMAZING physician rooting for me. You truly have a diamond in the rough with Dr. Scales!

Dr. Scales is always professional and she takes the time to listen to my concerns.

Dr. Scales is excellent and I'm thankful she's been my provider all these years.

I am very pleased with Dr Scales and the staff at her office. Shes an excellent physician, very knowledgeable about my health issues and shows genuine concern.

Best doctor and staff ever. They always treat me so well

Dr Scales is a phenomenal provider with a heat of gold. She is a great listener, asks appropriate and respectful questions, ensuring you receive proper care/service(s) for your needs. I'm truly grateful she has been my provider since 2004. Thank you!!!

She is the very best doctor!

Dr Scales is so knowledgeable and listens to everything and explains well.

Dr. Lori Scales is kind and listens and makes you feel seen, heard, and understood. She is thorough and does not rush. I feel fortunate to be under her care. She responds immediately to lab results and concerns in MyChart. She is awesome.

Like this office and all staff that I encounter during my appointment.

I can't say enough about the professionalism and kindness and her explenary care she gives to me and I'm sure with all her patients.

Always happy to see her

Dr. Scales is a wonderful person!

Love Dr Scales

Dr. Scales is an excellent doctor. She provides me with outstanding concern & fully explains everything. Wouldn't go to any other doctor. Dr. Scales is a 10+. Always great visits with her.

Best quality Care love my doctor nice and professional

This primary care provider is exceptional. She is the stark contrast to difficulties I've been encountering trying to find a trustworthy care provider. She is knowledgeable, direct, and there with no questions left unanswered by completion of appointment. She listened respectfully but also provided accurate information if I was misinformed on something. She's obviously a patient favorite because she came highly recommended and was presented to me as the difference maker and even life saver in several cases of other patients who couldn't find help elsewhere. But I would say for me personally two of the things that impressed me the most are, 1) that she seemed to look deeper into lab and test results with her own diagnostic evaluation, instead of just accepting a two line report, this is something that has been detrimental to my case up til now bc - although there are changes completely against my own norm, they were still considered within normal' of the population on a whole, this lead to dead ends and frustrations for me, however she seems determined to use her skills to interpret the information on a more personal level for me as a patient which I have desperately needed. And second, the fact that she thoroughly reviewed my previous records, I mean on our first telehealth visit she was going all the way back years and years of visits to see if there were any clues to my case that might have shown up early on. This is something I didn't even expect and surely have not gotten ever before. I understand drs having a patient overload and not being able to deep dive into a novel of patient records for each patient - but her particular devotion to her craft here certainly does not go unnoticed or unappreciated!

Dr.Scales fit me in so I could be seen sooner. She was knowledgeable, encouraging, informative, and very helpful. I am grateful for her help.

Dr. Scales is a excellent doctor, Very Kind caring and considerate

Excellent care

Dr Scales is a true doctor. She absolutely listens to the patient, cares, is proactive, and very smart

Dr Scales genuinely cares about my health and well-being.

Very professional.

Doctor Scales is excellent

I think Dr. Scales is a great doctor

Dr Scales listened to my concerns and gave me some good information

Lori Scales and team provide first-class care.

Dr. Scales is the best!!

Always on top of my care

Dr. Scales goes out of her way to give me the best care possible and seems to really care about my wellbeing.

Dr. Scales listen to all my concerns and was very helpful with her answers and suggestions. I appreciate her taking the time to listen to me.

Very knowledgeable, patient, caring, doctor!

I had an excellent experience with Dr. Scales. From the moment I arrived, she was professional, kind, and attentive. Dr. Scales took the time to listen carefully, answered all of my questions with thoughtfulness and clarity, and made me feel genuinely cared for. Her calm demeanor and clear expertise gave me great confidence in the care l received. It's rare to find someone who combines intelligence with such compassion - I truly appreciate the quality of care and the respectful, thoughtful approach. I would highly recommend her!

Dr. Scales is very caring and a thorough physician. She has always listened to me and has explained things very well.

Dr. Scales is a great provider. She listens and explains medical issues very well.

Dr Scales is a wonderful person who listens as well as explains everything. She doesn't act like she's rushing through the visit

Always friendly and knowledgeable about my health concerns. Best doctor I've ever been to.

Love her, she is always attentive and kind3