About

Makhawadee "Joy" Pongruangporn, M.D., is board certified in internal medicine and infectious diseases. Training: • Medical Education: Doctor of Medicine - Chiang Mai University Faculty of Medicine (2001) • Residency: Internal Medicine - OSF St. Francis Medical Center (2010) • Fellowship: Infectious Diseases - University of Washington School of Medicine (2012)

Locations



Expertise

Education

  • Chiang Mai University Faculty of Medicine

    Medical Education, Doctor of Medicine, 2001

  • University of Washington School of Medicine

    Fellowship, Infectious Diseases, 2012

  • OSF St. Francis Medical Center

    Residency, Internal Medicine, 2010


Age Groups Seen

Age Groups Seen
Adults
Languages
English
Gender
Female

Reviews

4.80 out of 5 4.8 of 5 stars — 60 Ratings, 20 Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

provider listened carefully 4.90 out of 5 (4.9)
provider gave easy to understand instruction 4.90 out of 5 (4.9)
provider knew important medical history 5.00 out of 5 (5.0)
provider showed concern 4.70 out of 5 (4.7)
provider spent enough time with you 5.00 out of 5 (5.0)
provider rating 4.90 out of 5 (4.9)
provider explained things clearly 4.60 out of 5 (4.6)
likelihood of recommending this provider 4.60 out of 5 (4.6)
provider included you in decisions 4.60 out of 5 (4.6)
provider showed respect for what you said 5.00 out of 5 (5.0)
provider discussed treatment options 4.60 out of 5 (4.6)

5.00 out of 5 5.0 out of 5

Reviewed on 06/28/2026

Dr. Joy is fantastic in addressing past illness, current status and making a plan for the future. She answers all questions and makes you feel assured that your needs are being met for a healthier life.

5.00 out of 5 5.0 out of 5

Reviewed on 06/24/2026

Good

5.00 out of 5 5.0 out of 5

Reviewed on 05/17/2026

Dr. Joy acted professionally and explained matters of concern very well.

5.00 out of 5 5.0 out of 5

Reviewed on 03/13/2026

Quality information even made a recommendation to discuss with Urologist

5.00 out of 5 5.0 out of 5

Reviewed on 03/01/2026

Dr Joy is kind, considerate and knowledgeable, taking all the time needed to listen to me and advise!

5.00 out of 5 5.0 out of 5

Reviewed on 01/17/2026

Provider is superb

5.00 out of 5 5.0 out of 5

Reviewed on 12/07/2025

I have only met Doctor 'A' once while in the hospital and she and her staff are amazing!

5.00 out of 5 5.0 out of 5

Reviewed on 12/05/2025

Dr. Joy was a pleasure to work with. She showed compassion and true concern for me and for my husband.

5.00 out of 5 5.0 out of 5

Reviewed on 11/16/2025

Excellent

5.00 out of 5 5.0 out of 5

Reviewed on 11/14/2025

Love Dr Joy. She is professional, kind, caring, and understanding.

5.00 out of 5 5.0 out of 5

Reviewed on 11/11/2025

I would recommend her to anyone who needs help. She is a very caring person

5.00 out of 5 5.0 out of 5

Reviewed on 11/08/2025

The doctor and office personnel are great

5.00 out of 5 5.0 out of 5

Reviewed on 10/18/2025

This is one of the best offices in town!

5.00 out of 5 5.0 out of 5

Reviewed on 10/05/2025

Dr Joy is a dedicated professional who shows she cares in every way. She spent time with me listening and providing me with a care plan. I do appreciate her expertise and kindness!

5.00 out of 5 5.0 out of 5

Reviewed on 10/02/2025

I love this Dr,and staff.

5.00 out of 5 5.0 out of 5

Reviewed on 09/13/2025

Dr. Joy is wonderful!

5.00 out of 5 5.0 out of 5

Reviewed on 08/23/2025

My doctor is amazing and I really appreciate everything that she does. I know that my health is in good hands with her.

5.00 out of 5 5.0 out of 5

Reviewed on 08/18/2025

Dr. Joy is EXCELLENT !!!

5.00 out of 5 5.0 out of 5

Reviewed on 08/16/2025

He explained things very well

5.00 out of 5 5.0 out of 5

Reviewed on 08/14/2025

Very professional enjoy going there


Insurance

  • Aetna
  • Aetna Better Health
  • Aetna Medicare Advantage
  • Ambetter from MHS
  • Ambetter from WellCare of Kentucky
  • Anthem
  • Anthem Kentucky Medicaid
  • Anthem MediBlue HMO/PPO
  • Anthem Pathway
  • Anthem Pathway Transition
  • CareSource Indiana Medicaid
  • CareSource Marketplace Kentucky and Indiana
  • Cigna
  • CorVel
  • Coventry
  • Encore
  • Essence
  • First Health Group Corp. (First Health)
  • UofL Health – Frazier Rehabilitation Institute
  • HealthSmart
  • Hosparus
  • Humana Medicare
  • Humana Medicaid
  • Indiana Medicaid
  • Indiana Medicare
  • Indiana Health Network
  • Kentucky Medicaid
  • Kentucky Medicare
  • MDwise
  • MHS
  • Molina Healthcare
  • MultiPlan
  • Passport Health Plan Kentucky MCO
  • Passport Marketplace
  • Provider Net/OMCA
  • Sagamore
  • Signature Advantage
  • SIHO
  • TRICARE Humana Military
  • United Healthcare
  • United Healthcare Community Plan Indiana and Kentucky
  • United Healthcare Medicare Advantage
  • Veterans Affairs (VA)
  • WellCare
  • WellCare of Kentucky Medicaid (Kentucky MCO)
  • WellCare Medicare
  • Wellpath
  • Workers’ Compensation
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